PPI Reclaiming discussion Part II

marshallka

sarahc5388 wrote: »

Hi, I went into the bank (Barclays) to complain about this (large open plan branch) and complained rather loudly, they sent my complaint straight through on their computer, they have sent me 2 letters so far promising that they are looking into, their last one said they would contact me by 8 Aug (the 8 weeks deadline for a final response is up on 11 Aug) so i should get something this week. It's always worth a try, but do it in a branch if you can cos it's quicker, they also should give you a print out of your complaint there and then

Might take a trip to my local Co-op now and do the same:D

tiggrae

marshallka wrote: »

Might take a trip to my local Co-op now and do the same:D

had to laugh at that one !!!:rotfl:

marshallka

sarahc5388 wrote: »

no mate - I've even waited a week since letting them know i'd phoned the FOS in case it prompted them to do something - they only have another week to respond about my complaint on the PPI on my overdraft as well, wonder what the FOS will think if they get another complaint from me about the same bank? what did you mean when you said they've put their rates up?

If you mean in my reply to a post about Firstplus putting up their rates??? Barclays own Firstplus so i think you may mean that one.

Let us know if they respond. I think the co-op will do this to me. They will leave it as late as possible and then write another rejection letter and this way if you do win with FOS they have the interest on YOUR money for longer.

Thats why they are so rich and we are so poor:mad:

marshallka

I hope Di's computer is ok cos' she will be going crazy not being able to access the site.:eek:

Must be broke as she has not posted for a few hours.

Busta_3

Hi guys, well today rang the FOS and they told me that my case has moved on, what they did at the end of july was sent a spreadsheet to Halifax/BOS regarding cases and mine was one of them, what should happen now is they will repsond to FOS whether they accept liabilty or not, then its returned back to FOS and the adjudicator will review the responses. i thought this was good news she even was able to give a timescale another 6 - 8 weeks.

any thoughts on this one Di or anyone out there, before i get all happy.lol

x

marshallka

Busta wrote: »

Hi guys, well today rang the FOS and they told me that my case has moved on, what they did at the end of july was sent a spreadsheet to Halifax/BOS regarding cases and mine was one of them, what should happen now is they will repsond to FOS whether they accept liabilty or not, then its returned back to FOS and the adjudicator will review the responses. i thought this was good news she even was able to give a timescale another 6 - 8 weeks.

any thoughts on this one Di or anyone out there, before i get all happy.lol

x

Sounds good to me and you have now been given a fairly quick timescale.

Good luck with it.

di3004

marshallka wrote: »

I hope Di's computer is ok cos' she will be going crazy not being able to access the site.:eek:

Must be broke as she has not posted for a few hours.

Hiya, I'm back.......:D , you can't get rid of me that easy .....:D :j .

Had to defrag, and clean up on here, seems to be that everything is running okay now, no virus's either thank goodness.......:D , but it was so annoying, the puter was freezing up on me, I would try to post then it would suddenly say "goodbye"..grrrrrrr:mad: , so yeap I did have a fit with not being able to get on here for a while, and hopefully I will have no further problems.....:D :beer: .

Right, how many posts have I missed ?:rolleyes:

di3004

Busta wrote: »

Hi guys, well today rang the FOS and they told me that my case has moved on, what they did at the end of july was sent a spreadsheet to Halifax/BOS regarding cases and mine was one of them, what should happen now is they will repsond to FOS whether they accept liabilty or not, then its returned back to FOS and the adjudicator will review the responses. i thought this was good news she even was able to give a timescale another 6 - 8 weeks.

any thoughts on this one Di or anyone out there, before i get all happy.lol

x

Hi there Busta.:D

Looks like everything's moving forward then hunni and a timescale given.;)


With a bit of luck then you should hear anytime really, before the 6-8 weeks hopefully.;)
What I would do though, if you hear nothing say in 5 weeks, contact them on another update.;) (Even if they have given a timescale for now).

Good luck hun.:D

Di.
xx

Laini

Busta wrote: »

Hi guys, well today rang the FOS and they told me that my case has moved on, what they did at the end of july was sent a spreadsheet to Halifax/BOS regarding cases and mine was one of them, what should happen now is they will repsond to FOS whether they accept liabilty or not, then its returned back to FOS and the adjudicator will review the responses. i thought this was good news she even was able to give a timescale another 6 - 8 weeks.

any thoughts on this one Di or anyone out there, before i get all happy.lol

x

the FOS are really good on their time scales as they dictate deadlines to the companies
good luck hope you hear something soon
Laini x:j

Laini

tiggrae wrote: »

Hi Laini - no you don't but it's always good to have them just in case they make you an offer

Hi Tiggrae

thanks for the advice
okI will hold on until I hear something

Laini xx:j