[TEXT DELETED BY FORUM TEAM] "Shopper Discount & Rewards"

danstephen

Mine was with ryanair.com has anyone used the cashback discount on next purchase & then cancelled the shopper discount with success (using £15 cashback without paying membership)?

:money::beer:

marleyboy

pipps0316 wrote: »

I am thinking of getting all pizza hut customers scammed by SD&R to sign a petition to Jens Hofma CEO of pizza hut UK.

I think thats an excellent idea, be sure to add my name to the list, (even though I am not a victim). ,

If Pizza Hut have got to reading this thread, I think it in your own best interest to listen to your customers, this is just one thread of many disgruntled and EX Pizza Hut customers that this "promotion" has cost you already (Google it if you need convincing evidence).

Ultimately, this "knock on effect" will cost you a lot more in the end, than you could ever hope to gain by promoting it.

(I hear Dominos Pizza said "NO" to them, gaining them good recognition)

marleyboy

http://www.youtube.com/watch?v=v0RzjkOirHg

http://www.msnbc.msn.com/id/21134540/vp/33979016#33979016

http://www.foxnews.com/search-results/m/27463009/online-scam.htm

The heat is on!!!!:D:D

gordikin

Oh dear MB...hopefully when you grow up and become MM you'll learn to be a bit more sensible.

marleyboy

gordikin wrote: »

Oh dear MB...hopefully when you grow up and become MM you'll learn to be a bit more sensible.

Errrrm....................Okayyyyyy?

wary

This was featured briefly on Radio 4's Moneybox on 13 March (dunno whether it is still available as a podcast). Apparently the OFT (or whoever) are investigating this & similar schemes. In the mean time, Shoppers Discounts & Rewards have given a pledge to refund anyone who feels that they were not fully aware that they were signing up to anything.

marleyboy

From the clip I saw, it was clear that refunding those who discovered the discrepancy, against those who are still completely unaware of it, and these are the ones that are still adding up every day, this is netting them annual profits in excess of £10Million, imagine the interest earned from that alone. Any refund, is just loose change to them.

They still refuse to acknowledge how many of their customers have demanded a refund.

Its the perfect scam for them, its a win-win situation for them whatever they do, paying those off to ensure no court gets involved is the easy bit, using just the interest they have earned from it, whilst still milking a profit out of the profits. Until something is done to stop this criminal act once and for all, they can only grow and grow by making more and more out of it.

onesixfive

Copy from extract of my reply when I complained to Ticketmaster, sng165......

Here at Ticketmaster, we value our customers and endeavour to give complete satisfaction at every level of the service we provide. Many of our customers have enjoyed and continue to enjoy the benefits of the Shopper Discounts & Rewards. However as you do not wish to continue your membership, we have advised the Customer Service Team at Shopper Discounts & Rewards of your feedback and they will write to you within the next 24 hours to confirm that this has been completed and of what actions they have taken in light of your comments.
We are sorry for any confusion that has arisen with regards to this matter and can assure you that your comments have been noted.
Should you wish to contact Shopper Discounts and Rewards directly, their Customer Services Team can be reached from 8am to 8pm from Monday to Friday and on Saturdays from 9am to 4pm on 0808 234 1539 (calls are free from UK landlines) , by sending an e-mail to [EMAIL="customerservice@shopperdiscountsandrewards.co.uk"]customerservice@shopperdiscountsandrewards.co.uk[/EMAIL] or at the following address:
Shopper Discounts and Rewards
PO Box 450
Sevenoaks
Kent
TN13 9HN

marleyboy wrote: »

Please be assured that you will get what your entitled to, that being a FULL REFUND (on top of the 4 month "courtesy" refund.) No matter how many payments you have already paid .

Be sure to demand a full refund (all money taken WILL be repaid - by law!)

It only takes two steps:

1-A phone call (2-3minute), confirm your email, name and address (and you'd like all your money back, as you didn't know that you signed up to this scam).

2-Posting of the claim form. (which they email to you as a result of the phone call):



Note: Your cancellation ref number is in the email they send with the claim form.

Shopper Discounts & Rewards contact details:

Email: [EMAIL="customerservice@shopperdiscountsandrewards.co.uk"]customerservice@shopperdiscountsandrewards.co.uk[/EMAIL]

Mail: Shopper Discounts & Rewards
P.O. Box 450
Sevenoaks, Kent,
TN13 9HN
Phone: Customer Service
0808 234 1539 Mon-Fri

wigglebeena

sng165 wrote: »

Copy from extract of my reply when I complained to Ticketmaster, sng165......

Here at Ticketmaster, we value our customers and endeavour to give complete satisfaction at every level of the service we provide. Many of our customers have enjoyed and continue to enjoy the benefits of the Shopper Discounts & Rewards. However as you do not wish to continue your membership, we have advised the Customer Service Team at Shopper Discounts & Rewards of your feedback and they will write to you within the next 24 hours to confirm that this has been completed and of what actions they have taken in light of your comments.
We are sorry for any confusion that has arisen with regards to this matter and can assure you that your comments have been noted.
Should you wish to contact Shopper Discounts and Rewards directly, their Customer Services Team can be reached from 8am to 8pm from Monday to Friday and on Saturdays from 9am to 4pm on 0808 234 1539 (calls are free from UK landlines) , by sending an e-mail to [EMAIL="customerservice@shopperdiscountsandrewards.co.uk"]customerservice@shopperdiscountsandrewards.co.uk[/EMAIL] or at the following address:
Shopper Discounts and Rewards
PO Box 450
Sevenoaks
Kent
TN13 9HN

Do you think that's sufficient? It seems sh*ttily inadequate to me as an admission of responsibility. Peeps, stop buying via Ticketmaster.

wary

wigglebeena wrote: »

Do you think that's sufficient? It seems sh*ttily inadequate to me as an admission of responsibility. Peeps, stop buying via Ticketmaster.

If TicketMaster had any decency about them or a strong commitment to customer wellbeing, they'd break all links with this shady practice. How appalling that they continue to put making a bit of extra dosh ahead of ethics and good customer service.