[TEXT DELETED BY FORUM TEAM] "Shopper Discount & Rewards"

TigerTim36

Just thought I'd put this on here for anyone to copy, edit and send!!

I'm just very glad I searched first & that I found your info, Thank You.

To whom it may concern,
Today I completed a purchase with EBuyer.com & was offered £20 off the order I had just placed if I took out free membership with yourselves (Rewards First). Intruiged I clicked on the continue button & was presented with a new window in IE displaying your details and requesting my full details. It was at this point that I "googled" your company & found some interesting reading!! So, I would just like to inform you at this point, that I immediately closed the window, before inputting any details. I therefore hope that when you search your accounts for me.... you find no record of my name, email address or, most certainly not my credit card details"" However, if by some amazing chance of a technical glitch.... you do have any of those previously mentioned details? I would be grateful if you would remove them from your system completely, Thank You.
To confirm: if I receive any charges of any sort from this point forwards, I will respond swiftly, with every tool at my disposal!!
Thank You for your time.

Cheers
Tim

phynbarr

This thread dates back to 2008 and they're _still_ going on. Just got caught myself for £10. an email from Shoppers direct resulted in a very swift response and money refunded.

However, I feel that's not enough. Isn't there someone I can take this to - Trading Standards, perhaps?

Crazziee

In October I found that I had had 4 payments of £14.95 (Total £59.80) to Rewards First on my credit card. Here's what happened and my refund in full.


I cancelled my subscription on their web page and this is a copy of the emails sent back and forth.(I've had to put spaces in the links as I'm new on this forum and can't post links yet.)

[QUOTE=
From: C [mailto:**@ hotmail.com]
Sent: 19 October 2011 21:14
To: Contact Rewardsfirst
Subject: Refund Request for £59.80

MEMBERSHIP NUMBER 11159****

I have just noticed that you have taken £14.95 from my credit card for the months of July to Ocotber 2011.
I request you refund me the £59.80 you have taken.
I was not made aware that you were going to charge me this fee. Looking at Money Saving Expert it is clear that you are deliberately misleading people when they sign up. As you can see I made no use of your offers, as I recall your site was impossible to navigate.
forums.moneysavingexpert.com/showthread.php?t=202892&page=11
I will be contacting my credit card company to complain.
Regards

C

---

From: Contact@ rewardsfirst. co.uk
To: **@ hotmail. com
Date: Thu, 20 Oct 2011 12:27:05 +0100
Subject: Refund Information
Membership ID: 11159****

Dear C,

Thank you for your email call received on 20 October 2011.
Please find below an explanation of how you became enrolled in a membership with Rewards First. In addition I have also attached a visual representation of the option form that was completed in order for a membership to be set up.
Your membership record indicates that you agreed to try Rewards First when you clicked on a banner ad presented on the thehut. com website after an order was placed. This banner offered a £10 Cash-Back on your order as a welcoming gift when you join up to Rewards First. To become a member you have to physically input your details in the empty field provided and this includes your payment card details.

Additionally, by enrolling in the trial membership, you agreed and acknowledged that after the 30 day free trial membership period, you would be billed the monthly program fee.

You could have opt out of this membership by clicking on No thanks button.

A welcome e-mail was sent to the e-mail address **@hotmail. com you provided at the time of enrolment. This e-mail would have also explained the terms of the membership as well as the benefits you are entitled to. This email was sent on 19/06/2011 at 14:57:02

Unfortunately, your request for a refund has been declined, as you were clearly advised that you enrolled in a 30 day free trial after which you would incur a monthly membership fee of £19.95for the service.

If you have any queries now or in the future, please feel free to contact Rewards First by telephone or email during normal office hours (Mon-Fri 9am-5pm) using the contact information provided below.


Yours Sincerely



Gary Singh
Customer Services
On Behalf of Rewards First

---

Sent: 20 October 2011 22:57
To: Contact Rewardsfirst
Subject: RE: Refund Information

FAO Gary Singh
Customer Services

Regarding you email.

I do not accept that your banner advert made it clear that I would be charged a monthly fee. I was unable to process the offer to claim the £10 discount as the process did not work.

I request that you refund me the £59.80 you have taken within 7 days.


If you do not I will take you to the Small Claims Court with the evidence from Money Savings Expert and The Mirror websites as well as other forums online to show you rip people off regularly.

Please supply me with your registered company name and address.

Regards.

C

---

Member ID: 11159****

Dear C,

Thank you for your email received on the 21 October 2011.

We have taken into account that you have not claimed your cashback and have decided in this instance to process a full refund of £59.80 as a gesture of good will. Please allow 7-10 working days for this be credited to your account.

If you have any queries now or in the future, please feel free to contact Rewards First by telephone or email during normal office hours (Mon-Fri 9am-5pm) using the contact information provided below.


Yours Sincerely

Carl Green
Customer Services
On Behalf of Rewards First[/QUOTE]

NonGeographicalMan

phynbarr wrote: »

However, I feel that's not enough. Isn't there someone I can take this to - Trading Standards, perhaps?

Someone at the Office of Fair Trading wrote to me at one stage wanting more details of the losses I had suffered at the hands of Rewards First/Adaptive Affinity courtesy of FlyBe but of course they had refunded me by then. So that meant that to the OFT there was nothing for them to investigate.

The way these scammers continue to get away with it is by refunding all the people who complain whilst they keep the money of the infinitely large number of lazy, apathetic, incompetent people who do not complain and who do not get their money back.

If this is ever got to be a major headline story in The Sun or Daily Mirror with details of all the companies who have participated in the S D & R and Adpative Affinity scams and clear details on what to do to get your money back then they might be bankrupted by the huge cost of paying all these refunds at once and carrying out the necessary administration work. Although I expect they perhaos have all the money they have scammed so far in a bank account in Liechtenstein or The Cayaman Isalnds and that even if they have to refund it all one day they will be laughing all the way to the bank unless they are also forced to refund all the ill gotten interest they have earned during the interim:eek::mad::mad::mad:

Itzybitzy

Thank you… please claim your reward — a FREE £10 Asda Gift Voucher and FREE TRIAL membership* to Rewards Now programme! (Gift Voucher details.) Normal Price £19.95 per month, if you cancel within the first 10 days you pay nothing.
Take advantage of your FREE TRIAL* membership now to enjoy HUGE discounts and more!
Members enjoy:

• Up to 50% off at many well-known street and online shops and services.
• Discounted store vouchers: Pre-purchase major store vouchers at a discount, then spend them like cash in-store — even on special offers and sale items. Use the vouchers as many times as you like.
• Popular online merchants: Shop your favourite online stores including H. Samuel, Smartbox, Millet Sports and many others.
• Convenient shopping categories: Click on the category you'd like to shop to easily find exactly what you're after — For Her, For Him, For Teens & Tots, or For the Family.

Please re-enter your
e-mail address below:

By ticking the box below, you confirm you have read and agree to be bound by the Offer Details on this page, the Terms and Conditions and the Privacy Policy of this website and that you will be notified in advance if the membership fee changes.

* I have read the Offer Details, Terms and Conditions and Privacy Policy.

E-Mail ***



Click ONCE and wait.

Offer Details:
Simply type your e-mail address and click "Yes" to the left and enjoy a FREE £10 ASDA Gift Voucher* when you join up to your FREE TRIAL membership to Rewards Now.
Rewards Now is provided by Adaptive Affinity Limited.
*You can claim your FREE £10 Asda Gift Voucher when you sign up today for a 10-day FREE trial membership of Rewards Now. After the 10-day free trial, it's just £19.95 per month for Rewards Now. To ensure continuous service, at the end of your trial period your membership will be automatically charged/debited each month, on or about the same date, to the credit card you provide today or from the checking account associated with the debit card you provide today. You can cancel at any time by either visiting our website https://www.rewardsnow.co.uk or by calling us for the price of a local call on on 0845 026 1098 and you will no longer be charged/debited. Of course you will be notified in advance of any membership fee changes.

The Rewards Now programme is provided by Adaptive Affinity Limited, a company registered in England and Wales with company number 5493004, and having its registered office at Cavendish House, 369 Burnt Oak Broadway, Edgware, Middlesex, HA8 5AW

Privacy Policy | Terms and Conditions

©2010 Rewards Now. All Rights Reserved.
CASU0910A508

Itzybitzy

Thats what they have sent me that i have clicked on.................utter nonsense.......i always click off these things......

marleyboy

Watchdog stomps on Andrew Millet's online operations

By Andrew Penman on December 21, 2011 11:50 PM in Online scams

Online company boss Andrew Millet fired a salvo after we dared to run complaints - and we've had dozens - about his companies.
In a letter to us marked "Not for !publication" and copied to the Press Complaints Commission, he wrote: "While these articles contain !inaccuracies and are defamatory, we do not intend currently to take proceedings in defamation but reserve our right to do so if your paper publishes further inaccurate and defamatory material in the future."
He went on: "We do acknowledge that there were some initial teething problems with our service but we have worked hard to improve and rectify these."
Really? Then how come the Office of Fair Trading has just hauled his operation over the coals?


Victims stumble across it when buying online from sites such as lastminute.com, which isn't doing itself any favours by being associated with this lot.
Next they're signed up to an online shopping discount scheme and a company they've never heard of - one of Millet's operations - takes a monthly subscription fee from
their account.
Peter Strachan, from Bristol, is typical of the readers who contacted us, saying: "I have noticed a monthly debit of £14.95 from Rewards First.
"I called them and was told I signed up when I accepted a cashback offer after buying a Flybe ticket.
"I have no !recollection of this and can't get a refund."
Susan Mortimer of Tylers Green, Bucks, told us that HighStreetMax took a monthly "subscription" from her account for a full year before she spotted the deductions.
"I have cancelled my so-called membership, which I had no idea I had and I've certainly not received anything for the money I've been paying. I asked for a refund but have had no luck."
Rewards First and HighStreetMax are part of Millet's empire, along with Adaptive Affinity, Rewards Now, QuickCreditScore, HighCreditScore and CreditScoreMatters.
The OFT has just taken action against them "to address concerns that some consumers were unwittingly signed up to online subscription schemes".
Senior OFT director Cavendish Elithorn said: "The OFT will take action to stop misleading business practices that develop online which leave shoppers out of pocket."
Hope this won't hit Millet's pocket, last year his salary was a mere £224,500.
http://blogs.mirror.co.uk/investigations/2011/12/watchdog-stomps-on-andrew-mill.html

Another one bites the dust :D

marleyboy

Crazziee wrote: »

In October I found that I had had 4 payments of £14.95 (Total £59.80) to Rewards First on my credit card. Here's what happened and my refund in full.


I cancelled my subscription on their web page and this is a copy of the emails sent back and forth.(I've had to put spaces in the links as I'm new on this forum and can't post links yet.)

:T:T:T Love it, they tried to call your bluff but your insistence paid off spectacularly WELL DONE!!

Lucejon

Thank God I am not the only one!! This website though is operating under Shopper Discounts and Rewards which seems to have been in business since 2008. I vaguely remember a pop up window advertising more discounts after purchasing an item from a well known bulk-buy discount website back in October. I believe I would have clicked 'yes' to be informed of discounts but I am absolutely sure I would not have provided my bank account details to a company purporting to send me through the latest discounts??? What would be the reason to do that??? They have subsequently taken £30 out of my bank account in the last 3 months and from the threads looks like I won't be getting it back - watch out internet buyers IGNORE this pop up!!

jevban

TigerTim36 wrote: »

Just thought I'd put this on here for anyone to copy, edit and send!!

I'm just very glad I searched first & that I found your info, Thank You.

To whom it may concern,
Today I completed a purchase with EBuyer.com & was offered £20 off the order I had just placed if I took out free membership with yourselves (Rewards First). Intruiged I clicked on the continue button & was presented with a new window in IE displaying your details and requesting my full details. It was at this point that I "googled" your company & found some interesting reading!! So, I would just like to inform you at this point, that I immediately closed the window, before inputting any details. I therefore hope that when you search your accounts for me.... you find no record of my name, email address or, most certainly not my credit card details"" However, if by some amazing chance of a technical glitch.... you do have any of those previously mentioned details? I would be grateful if you would remove them from your system completely, Thank You.
To confirm: if I receive any charges of any sort from this point forwards, I will respond swiftly, with every tool at my disposal!!
Thank You for your time.

Cheers
Tim

I too have been scammed by these...have found today money from my debit card ongoing since Feb 2011!! How did I miss this??? Total of over £180 taken. Got to wait till Monday to speak to Rewards First and the correct dept of my bank.

Jan