Ripped off in local Restaurant

missnooboo

I was reading all your comments about the tapas restraunt in west wickham/shirely, my boyfriends mate actually owns it and weve been there several times and its great food, great service (although can get a bit busy) but the manager, still came and spoke to us.
i understand your feelings of resentment about being overcharged, but taking it to the local paper, or further i think is a bit over the top, as you said the food Was in fact good. and all the reviews i have read about it except yours have been good too.
so i think you should lighten up a bit, because not everyone is perfect and as it goes, this place is as close as youl get to it

grayme-m

I used to get absolutely fantastic service at the pub near my uni, really friendly, the landlord always had a chat with me, but I put that down to my mate's dad owning it..

omen666

missnooboo wrote: »

I was reading all your comments about the tapas restraunt in west wickham/shirely, my boyfriends mate actually owns it and weve been there several times and its great food, great service (although can get a bit busy) but the manager, still came and spoke to us.
i understand your feelings of resentment about being overcharged, but taking it to the local paper, or further i think is a bit over the top, as you said the food Was in fact good. and all the reviews i have read about it except yours have been good too.
so i think you should lighten up a bit, because not everyone is perfect and as it goes, this place is as close as youl get to it

!!!!!!? They were blatantly overcharged, of course they have grounds to complain. You cannot tell me you know all the other diners that have ever ate in there, nor can you say if the bill was , lets say extended, when most probably pay it without questioning it

omen666

loving the staff reviews now on there http://www.welovelocal.com/en/london/bromley/west-wickham/spanish-restaurants/white-hart-br40lz.html

andyrules

missnooboo wrote: »

I was reading all your comments about the tapas restraunt in west wickham/shirely, my boyfriends mate actually owns it and weve been there several times and its great food, great service (although can get a bit busy) but the manager, still came and spoke to us.
i understand your feelings of resentment about being overcharged, but taking it to the local paper, or further i think is a bit over the top, as you said the food Was in fact good. and all the reviews i have read about it except yours have been good too.
so i think you should lighten up a bit, because not everyone is perfect and as it goes, this place is as close as youl get to it

Not that you're biased of course...:rolleyes:

dmg24

missnooboo wrote: »

I was reading all your comments about the tapas restraunt in west wickham/shirely, my boyfriends mate actually owns it and weve been there several times and its great food, great service (although can get a bit busy) but the manager, still came and spoke to us.
i understand your feelings of resentment about being overcharged, but taking it to the local paper, or further i think is a bit over the top, as you said the food Was in fact good. and all the reviews i have read about it except yours have been good too.
so i think you should lighten up a bit, because not everyone is perfect and as it goes, this place is as close as youl get to it

So is it ok for a restaurant to overcharge a customer, or would that only be ok from the viewpoint of the restaurant owner (or his 'boyfriends mate')?

andyrules

dmg24 wrote: »

So is it ok for a restaurant to overcharge a customer, or would that only be ok from the viewpoint of the restaurant owner (or his 'boyfriends mate')?

What are you suggesting, dmg?:D:D

PasturesNew

ben_and_elly wrote: »

We paid the bill for what we knew we had received,all bar £150, however, the actual owner was in restaurant and he got quite physical.

Don't forget this bit. Whether the bill was right/wrong, this isn't necessary.

Incisor

missnooboo wrote: »

I was reading all your comments about the tapas restraunt in west wickham/shirely, my boyfriends mate actually owns it and weve been there several times and its great food, great service (although can get a bit busy) but the manager, still came and spoke to us.
i understand your feelings of resentment about being overcharged, but taking it to the local paper, or further i think is a bit over the top, as you said the food Was in fact good. and all the reviews i have read about it except yours have been good too.
so i think you should lighten up a bit, because not everyone is perfect and as it goes, this place is as close as youl get to it

I am in awe of your folly in coming here and registering as a new poster to get mauled for this transparent turf defence.

If the Manger getting a bit physical and the attempted overcharge are the only deviations from perfect, then the place is still rubbish. You are out of order to tell people to lighten up - the punters turned up for a good evening, the manager got what he was owed after attempting to scam them- but the punters left not having had a good night out

grayme-m

I'm sure the OP would thank for the 'bump'! :rotfl: