Just dial saver lite (merged)

bbb_uk

roses wrote:

Is there a connection fee to dial a UK evening landline number with Just Dial? I can't see any info on their website.

No connection/minimum call charge for calls that are inclusive of your plan (ie evening & weekends). A connection fee/minimum call charge will apply to calls outside your plan like daytime calls and calls to non-geographical numbers (those beginning 08x/09x).

roses wrote:

S0 to dial 1899 in the day do I just dial eg 1280 1899 02071234567?

No need to dial the 1280 override when using Call1899. Just dial 1899 and then the number you want to dial. Eg. 1899 02071234567

David_Mee

And no matter how well you think you have things tied up - keep checking the online statements - I'd cocked up Dialler settings and forgotten to route 0845 0870 etc back through BT Spotted after 2 days though so no major damage done!

roses

Is there a way to contact them by phone? I applied for an account yesterday, registering 2 phone numbers. I want to remove one of the two phone numbers but they only have a contact email on their website, no phone number

bbb_uk

roses wrote:

Is there a way to contact them by phone? I applied for an account yesterday, registering 2 phone numbers. I want to remove one of the two phone numbers but they only have a contact email on their website, no phone number

Are you talking about the likes of JDS, or Call1899/18866? Neither have a phone number to contact them on but Call18866/1899 when you log-in to your account give you the option to add/remove any numbers you want.

GTG

Just got connected to JDS.

Anyone know what times they regard as peak, off peak etc?

Thanks.

Heinz

GTG wrote:

Just got connected to JDS.

Anyone know what times they regard as peak, off peak etc?

Thanks.

http://www.just-dial.com/pages/plans_saver.asp

GTG

Thanks Heinz.

Capyboppy

I guess they make money by people forgetting to dial 1280 to get through to BT?

S0 to dial 1899 in the day do I just dial eg 1280 1899 02071234567?

Surely you don't need to dial 1280 first when needing to dial 1899. When dialling the 1899 prefix that will automatically override the jds carrier. At least going by my bills this has been the case. Maybe someone else can confirm either way on this.

Fastflys

Yep, no need to prefix, just dial 1899 followed by your number.

Capyboppy

After reading and agreeing about the lousy customer service, I too am thinking about changing to Primus, but wondering if there is anything I may have missed that is different between the two. I posted a while back about the 20p cap on landline to mobiles at evening and week-ends, as I had been over charged by 2p for each call. I did e-mail customer services and initially had an automatic reply saying they would respond within 48 hours. A week passed and there was nothing, so I resent and have had nothing at all. Very disappointing. I don't like the way the calls are displayed either. By that I mean you have to choose an actually month, rather than view calls since your last bill. Seems Primus is winning in the popularity polls, so I willl probably change one their site is up again. At the time of typing this it is down.