Tesco staff taking the !!!! out of customers

Sassers

This afternoon I went into Mr T's to do my shopping in Talbot Green.
There I was at till number 30 waiting patiently and in between the customer in front packing and me being served; the young girl leaned over to the till on her right (29) and started with her mate, to take the mick out of a black woman standing a queue away.
She turned back and started to serve me and then leaned over to her matey and said something else about the clothes the woman was wearing....
When I was packing my stuff, she called her mate again and they took the !!!! out of this poor woman who was obviously very overweight and ill shuffling past with her trolley. The pair of them were then sniggering under their breath.
I was so angry.. really angry. The snideness of it and the they fact they had the brass balls to do this in front of customers just wound me to bursting point.
There was another woman in the queue who saw what was going on as she made eye contact with both the till women and smirked........
I was so annoyed I went to the customer service counter and asked to speak to the tills manager. She looked shocked as well and so she should be.
I hate this sort of thing...might go in and check what happened tomorrow because I feel so angry about it.
Doubt anyhting will happen though, I don't have a lot of faith in Tesco's after this.
I want to write to Terry Leahy to be honest. Not that he'd give a stuff

Butlers1982

might go in and check what happened tomorrow

Why? you complained and pointed it out. What happens or fails to happen to the staff member has nothing to do with you or anyone other than the manager and the member of staff concerned.

They are not allowed to disclose to you what has been done.

Not that he'd give a stuff

your right he wouldnt, he's got bigger fish to fry.

brazilianwax

That's my local store. I think I've been there 3 times (emergencies) in the past 2.5 years because I hate it so much.

There are lots of other places to go - that place has NOTHING going for it.

Rude staff, rude customers, lousy food, badly designed car park......... :rolleyes:

ianian99

Why didn't you say anythinbg to the staff on the tills if you were so really angry?

impy78

Next time hit them in the face with a can of beans...that'll learn em...

brazilianwax

impy78 wrote: »

Next time hit them in the face with a can of beans...that'll learn em...

:rotfl: :rotfl: :rotfl: :rotfl:

I might go there especially to do that!!!

Sassers

brazilianwax wrote: »

:rotfl: :rotfl: :rotfl: :rotfl:

I might go there especially to do that!!!

:rotfl: :rotfl: :rotfl:

Bamber19

That's terrible! do you think she's tried losing weight?

Sassers

Butlers1982 wrote: »

Why? you complained and pointed it out. What happens or fails to happen to the staff member has nothing to do with you or anyone other than the manager and the member of staff concerned.

They are not allowed to disclose to you what has been done.



your right he wouldnt, he's got bigger fish to fry.

Both women who had the !!!! took out of them were disabled. And I don't think that's right at all.

ianian99

Sassers wrote: »

Both women who had the !!!! took out of them were disabled. And I don't think that's right at all.

disabled?
Are you saying because they were fat they were disabled?

reehsetin

horrible, if your that annoyed follow up with a written complaint to store manager?