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LXDirect Demanding Money Back - Help!

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Comments

  • HI ALL

    Seeing as everyone was having so much fun with all the other codes...

    I have a new LXDirect code for you all !

    15% OFF ANY ORDER - XX959


    DO NOT stack this code with any others as it will invalidate the offer!!!

    [glow=red,2,300]LIMITED OFFER !!![/glow]
  • Re: PES4 delivery.

    I ordered mine (£15 code) on the 13th.  Was told there was a delivery delay, and today that there was a "system problem" and allow another three weeks.

    When I said that the game was freely available elsewhere so why the long delay, she was very quick to say that I could cancel my order and get it elsewhere.

    One of the issues with this particular item may be that people were selling LXDirect codes on eBay auctions, specifically targeting this game.  Just one of the auctions I saw had attracted over two hundred buyers, paying £1.49 each for the codes, don't know which one(s), and the auction still had 2-3 days to go.  

    Looks like they could have a big problem with it.  I wonder if they are withholding delivery deliberately so that we will lose patience and cancel?
  • meclive
    meclive Posts: 482 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Re: PES4 delivery.

    I have the same order and i got in touch with them about how long it is going to be and got this response:

    Thank you for choosing to shop at Lxdirect.com.

    Unfortunately we are experiencing a delay in despatching your chosen item to
    you.

    However, if your order is still not received by 10.11.04 please contact us
    again, using the REPLY button on this e-mail to ensure we still have your
    original query details.

    Alternatively you may wish to contact our Online Care Team where a member of our team will be happy to help you.

    Our lines are open between 8am - 8pm 7 days a week.

    Please accept our apologies for any inconvenience that may be caused.

    Kind regards,

    LXDirect Customer Care
  • meclive
    meclive Posts: 482 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    lol just received their e-newsletter and it states "extremelly fast shipping", yeh thats why im still waiting for my order  >:(
  • PhilUK_3
    PhilUK_3 Posts: 457 Forumite
    lol just received their e-newsletter and it states "extremelly fast shipping", yeh thats why im still waiting for my order  >:(


    they are good if its in stock.. i once ordered on a sunday and got it about 11am the next day.. :)
  • dee123
    dee123 Posts: 78 Forumite
    ello, im thinkin bout orderin item of clothin off lx dat costs £30 n wid da promo it wil cost me £18, afta readin all the replies, i duno weather to orda it nott, plz sum1 elp?? i dnt wanna be cought lol, thanks
    No reliance should be placed on the above.
  • meclive
    meclive Posts: 482 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    My advice would be to buy a dictionary ;D

    From what ive read, if you want to purchase something from LX then only use one of the money off codes (i.e. £15 off or 20% off) do not use both. But you can use a free p&p one at the same time through.
  • dee123
    dee123 Posts: 78 Forumite
    lol yeah im thinkin bout dictionary, jus waitin for it to be on sale at lx direct lol jus hope it aint as messed as their computer systems lol, neway yeah thas what i thort would be the best option, but can they check how old u r by the credit card numba cuz im only 17 :P
    No reliance should be placed on the above.
  • meclive
    meclive Posts: 482 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Im not sure, i think someone else on here is 17 and they purchased something from them. I have a feeling it says you have to be over 18 in there t&c's though.
  • dee123
    dee123 Posts: 78 Forumite
    i ordereddddd off lx and they sent that email telling me that i should contact them?? ne1 wat shal i sayy? n wat do u think they are goin 2 say??? plzzzz help sum111,
    No reliance should be placed on the above.
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