summer festivals on line

cannon_tom

I have bought from this outfit online for Bruce Springsteen. Very hard to contact on the telephone, numerous times the phone ringing out, or being put on hold with nobody answering the phone. After googling for them, I telephoned my credit card provider, informed them I was worried about fraud and cancelled my card. My balance is currently £0 on my account so fingers crossed I have not been scammed. Fortunately have managed to obtain my tickets through ticketmaster. I urge anyone who has dealings with this company to seek assistance from your credit card company. Print your confirmatory email. I have been infored this is sufficient to lodge a claim with should they have debited my account.

TDQO

I can't believe people still buy tickets online from any source other than the venue or ticketmaster/big companies.

Hope you all get your money back.

erskine4u

I have just paid £230 for 2 U2 tickets from smarthospitalitytickets.com using my debit card.
Has anyone, or anyone know anyone who has had succesfull dealings with smarthospitalitytickets.com I think i'm going to contact my bank to cancel the transaction

kuluala

Just a quick one,

if the site doesnt look legit- common sense says dont use it????

and secondly, most of these's sites send an automated email to tell you your order is confirmed, not that your tickets are confirmed. You need to read it properly...

kuluala

erskine4u wrote: »

I have just paid £230 for 2 U2 tickets from smarthospitalitytickets.com using my debit card.
Has anyone, or anyone know anyone who has had succesfull dealings with smarthospitalitytickets.com I think i'm going to contact my bank to cancel the transaction

Before you ring your bank, ring smarthospitality, a customer helpline number should be sent to you with your receipt.

alwayslookintosave

hi,this is my first post on mse iv been a regular visitor for ages and think its fab!! thanks to everyone for all tips and advice!
im so annoyed as iv fallen victim to this!! i was bought tickets for girls aloud for christmas and was supposed to be going on friday! queried it today as havent recieved tickets and then found all this,i tried the website but it has now gone and the number i had for them goes dead when i try it, the addresses that omen 666 has posted what are these? and would they be any good to me in taking further action,in the meantime hopefully my friend can get her money back and i hope these scammers get caught sometime!! if anyone has ideas on what i should do next ideas are most welcome,thanku. grrrrr i was so excited bout the concert we booked a whole weekend away for it!! we'll have to do summin else,any ideas?x

smilershome

A friend of mine who lives in France booked with Smart hospitality tickets and asked me to phone them to ask about tickets they had purchased.
I tried phoning twice and didn't get through but, i did not know that i get charged 16p for everytime i tried!!
I have told my friend about this site and she will have to try ticketmaster for Springsteen tickets as Smart tickets is a rip off!!!!!!!!!!!

Swede1972

I have heard that you can claim back debit card payments if the website base is not in the UK, does anyone know if the main stay of operations is outside the UK???

Also, Natwest will cover up to £100 of items bought on debit cards, not a lot to me, i lost £530 on two take that tickets....any updates on anywhere of how to get our money back, what about CIPD, has anyone tried

NicBev_2

I booked tickets by credit card for my whole family last year to see Take That through smarthospitalitytickets.com at £1240.
I have received no tickets and just found out this website has scammed me. We are all totally gutted and so upset.
Does anyone have any advice how I can get the money back? I paid by credit card.......

p00hsticks

NicBev wrote: »

Does anyone have any advice how I can get the money back? I paid by credit card.......

Contact your credit card company now and say that you haven't received your tickets. If the INDIIVIDUAL TICKETS cost £100 or more, then they have equal liablity under Section 75 of the Credit Act.

http://www.lovemoney.com/news/credit-cards/dont-be-fobbed-off-by-your-credit-card-company-3303.aspx