summer festivals on line

mountainchrisriver

phoebe03cat wrote: »

Thanks mountainchrisriver. I reported this too but the mods usually post if posts have been removed. How do you know these posts were not deleted by the employees themselves please?

The posts have, as far as I am aware, been deleted by the Abuse team (as an aside MSE does not have mods but does have Board Guides, who can't delete posts) The Abuse team do NOT post to say they have removed posts... The reason I can be fairly sure that they were deleted this way is that I originally asked Abuse to look at the whole thread as there were stacks of first time posters involved (probably AE's)... they deleted 2 of the "employee" posts and possibly one or two others but missed another "employee" post, which I re-reported and it was then removed.... Sorry for the log winded post but just want to assure folk there is not some big conspiracy going on! :rotfl:

camerons_travel

email sent to me , from summerfestivals

We will not know which field they are for until we receive the tickets nearer the time of the event.

Apologies for the inconvenience.

Regards

---

my reply

Thanks for the reply

How come all my friends know what colour there camp site is, this is very suspicious ???

im getting very worried about this.

iv read lots of forums about your 8 companies.

even more worrying , about the sister site that got sued , and people not getting there rugby tickets , ireland v wales ,

how come you have such a large allocation of V tickets , but your not a official seller ????

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the reply to my questions from summerfestivals

We have sources that enable us to get large amounts of tickets. Every order will be fulfilled. Having checked we now know that our tickets will be onsite camping (red, blue etc) and not offsite (yellow) unless requested.

Please do not believe everything you read on the internet, you will be going to the festival

Regards

SFT

gemzz90

I received a similar response today:

Thank you for your enquiry. I do understand your concern. I can only apologise for the delay in replying to your emails. You have to bear in mind that had to deal with high volume of emails.
Regarding your tickets, we can assure you that your tickets are 100% guaranteed and you will have them atleast a week prior to the event.

Regards Julian

Again, sadly none of my questions have been answered and I have again emailed these but I am not holding my breath for a satisfactory response.

ifiwerearichman...

Evening all... Inch High Private Eye here again...
I sent this off this morning..

Dear Sales team,
I am getting increasingly worried about all I have read on the web about your company, namley- ofne of your previous companies being sued, trading under lots of names, your Mayfair address being a PO Box address held at Mail Boxes etc... Trading Standards and Watchdog looking into you and are building up a case???...and many, many neggative remarks from other customers about tickets not turning up, no communications etc... I am extremley concerned & I guess that you can see why.

Furthermore, my sister has purchased tickets for much less- through Ticketmaster- she doesn't have to pay the full amount untill nearer the time AND already knows that she is in the Red camp site...

So, I would be gratefull if you would answer my specific questions as follows.. before I request, under the Sales Of Goods Act 1979 (as ammended), a FULL REFUND.

A) why have you taken all of my money when your website states (under FAQs'), that you don't take payment untill the tickets are in hand.

why can't you confirm which site I am in.

C) why are your offices a mere PO box at Mail boxes etc...

D) why have your employees comments been removed from some forums???(Ref Money Savings Expert . Com)

I demand an explanation or a full refund.

Regards


I await 'MY' Answer...:rotfl:

phoebe03cat

Any news yet anyone?

gemzz90

There seems to have been a message posted on another site to which I linked earlier in this thread. I don't understand why tickettout.org have only just posted this though as their message states that they received that email on February 4th?

http://www.tickettout.org/voting-comments.aspx?cid=37

I understand Terry to be one of the employees in this company so it seems genuine, but obviously we have outlined our concerns regarding this situation on numerous occasions and I don't know about anyone else, but I certainly still haven't received satisfactory answers.

gemzz90

if my previous post doesn't seem to make sense it's because tickettout.org have now edited their post to remove the date 4th February which is when they stated they received that email from Terry. They have also removed a couple of other posts on the site...another case of the mysteriously disappearing posts (although I understand the last case was solved!)

MoneyWorriesMe

Hi Guys, I have reliably been informed that someone I know HAS been contacted by SFT. I have only found this out over the weekend and they had no idea about the forum we have going. They too have serious concerns and by shear coincidence the conversation of V arose. Blah, Blah, Blah. Anyway they have been emailing franticly (as everyone else) and recieved a phone call from a witheld number from a lady garuanteeing(?) tkts to the festival. She was very sketchy and apologetic for the delay but said that they would definately be recieving tkts for V. Has anyone else recieved a phone call yet??? Is this just a fob off? Or are they actually getting their !!!!!! into gear and contacting EVERYONE who has complained by e-mail? Let me know please

gemzz90

Other than my response posted previously, I haven't heard from them since I emailed my specific set of questions, I guess they just assume that it will all die down if they wait long enough and we'll sit quietly and wait and see?!

phoebe03cat

Nope, not heard anything either. Presumably if they have taken the money, the tickets are with them as they state on their website. Should be along any day in the post now I guess.:whistle: