Help! Tesco coupon policy? I've been banned!

Stevenj214

call your local police station and ask what possible course of action you could take

write a letter to tesco HQ describing everything as you have here - or even go to a no win no fee lawyer

mickydes

i not sure and don't want to be flamed here.
but did they take the tesco card because it remains the property of tesco at all times?
but i would write in send it recorded post as well, so you know they have it.
phone them as well, hope you got the name of the person that dealt with you in that bad way,so tesco can go straight to them to see why you were treated like that.

cooksie_2

you could also have a look at this site, it helps you to complain, used it a couple of times, very good Good luck http://www.howtocomplain.com - home page

savvy

Weyres wrote:

I also think you need to have a read of this thread:

http://forums.moneysavingexpert.com/showthread.html?t=62231

Tesco appear to be doing incredibly well with MSErs! Assault, intimidation, lying, blatant discourtesy, crap service, poor goods....

WOW they are seriously going down in my estimations!!!!!!!

Are the store managers losing the plot lately or what.......................are they being put under pressure for some reason???

There MUST be one amongst us who can shed some light????

gobbyash

I would recommend going to you local newspaper.

Imagine it now...you standing outside your local Tesco store with a glum look on your face and your clubcard in your hand.

Local papers love this kind of story and big organisations hate bad pr.

Good Luck

gobbyash

CrazyChemist_2

Hope Walmart wipes them out, even just for Igloo's sake.

They imprisoned you so you should contact the police.

kjn6371

Agree with gobbyash and go to the papers, hope you're feeling okay now igloo.

Colcoops

Maybe Martin can enquire about the new Tesco policy of imprisoning customers. that may give TESCO HQ an incentive to sort this manager and ape out

keatergreyhound

Sorry to hear of your trouble.
Did the email you have have a name on the bottom. Enclose a copy of the email but not the original. Perhaps even trying to locate this person who emailed you in the 1st place may be an idea. I work in a shop as a supervisor and I believe that you have been treat very unfairly. Id be wanting a face to face apology from this manager at least as well as a lot more. When writing do so by recorded post and to the most high up person you can. Give them a deadline to sort this out to your complete satisfaction else your going to take the matter further. Please do post back with what happens. I know this may sound odd but I so wish it was me. They would so regrette it. That makes me sound awful doesnt it but sice becoming a supervisor ive really noticed just how bad service some stores give.
Im soon to be a Sainsburys employee as my companys been taken over and im so looking forward to learning how another shops works
Good luck
Keater
and all this from a person who only ever uses 10% in Asda and they check each one

pesky2

This is Shocking Tratment, you were being treat like a thief, You really need to move forward on this one, your poor children must have been distressed, Perhaps visit the Citizens Advice Bureau as well.