Tiny / Time Computer Bargains? (merged)

odorus

thelemoignans wrote:

I paid for a laptop in June with my debit card! what can i do? no money no laptop.

I didn't think debit cards had the same protection as credit cards. Credit cards will refund your money in the event of a company going bust, but I thought Debit cards left you to deal with it. Has this changed?

Pricy147

I have to stress a word of warning in using credit card for internet transactions. Some of you may remember the days of splashdvd.com. I purchased a DVD which was only around the ten poounds mark with my capital one credit card. DVD never turned up, and the company went into adminstration. Capital One refused to refund the fees as they stated they did not cover internet transactions.

I completely crap myself this morning when I saw this message about Tiny going into adminstration. I (foolish as I am) recently purchased one of their 42" plasma screen packages back in June, which I was expecting delivery for in August. This obviously will not get delivered now (all phone numbers are engaged, or remain in a queue). The plasma costs #999.00 and they took the money from the card as soon as I made the purchase - when in reality they should take it when delivered, or due to be delivered.

I purchased the plasma on a Marbles card, so quickly phoned them up to see where I stand. They basically said that I may receive a letter from the administrators who may refund the money. If not, then I am covered by the card. The transaction is now in a disputed status and will be on hold until a resolution has been sorted.

I would definately recommend checking with you credit card asap if you were fortunate enought to put the transation on the card. Just make sure they do cover internet transactions - I quickly switched from Capital One following that fiasco!

Roger_Rampant

OK - don't suppose you have any thoughts on where to get a good bargain PC from (problem is I want powerful and cheap) - only need the box as everything else is good.

Have to agree 100% with pgilc1's comments in post 24, Dell special offers (and outlet bargains) are frequently cheaper than building your own. Whilst I agree that

It's worth trying to build it yourself cos then you know exactly what you're getting and it's a good learning experience.

I don't see the point if it's cheaper to buy from Dell

If you a tecky person I avoid Dell as well again many people say they are good to me I rather choose different laptop make......

Haven't got a clue what you're trying to communicate here, but Dell have some excellent offers for both desktops and laptops

italiastar

I wouldn't touch their computers unless the gave them away - even then I'd have to think about it.

mrJ_5

i purchased an extended warentee with my Time PC - and it was supposed to be refunded back to me, if I didn't make a claim against it - which I haven't - with 4 months to go - it doesn't look like i will be getting that refund now

crystal_clear

due to the tiny demise i did post a note asking for help regarding recent delivery of two laptops and having taken on a 3 yr warranty
wishing to keep the laptops but wonder if i could cancel the warranty still as received 1st July and doubtfull would be able to use the warranty ??? all laptops and warranty puchased over the phone using credit card ???
Has anyone got any info to help with this please ????

soolin

Pricy147 wrote:

II
I would definately recommend checking with you credit card asap if you were fortunate enought to put the transation on the card. !

This is also what they are saying on the TV business news this morning. It seems that there will be very little money left for the ordinary people who bought in good faith and are suggesting that people should go immediately to their credit card companies to log a claim. They also said that people without the protection of a credit card purchase may lose everything.

What a horrible situation.

Soo

tin

mrJ wrote:

i purchased an extended warentee with my Time PC - and it was supposed to be refunded back to me, if I didn't make a claim against it - which I haven't - with 4 months to go - it doesn't look like i will be getting that refund now

I dunno - extended warranties are ususally provided by a completely different company - who might still be trading.

5bellies_2

Extended warranty money is supposed to be ringfenced, but the laws have not been tightened up sufficiently to make it enforceable.

If anyone has bought a Time/Tiny extended warranty on a Credit Card recently, it's definitely worth calling the CC company to clarify the position.

crystal_clear

Thanks tin and 5bellies for your info i will ring the c/c company on monday regarding this issue.
If i could find out it would still be honoured for the 3 yr on a seperate contract they i assume my mum would actually keep the warranty but I myself am wiery of this