LloydsTSB Fixed rate Isa 6.5%

carpy

whu wrote: »

It has taken 4 months for my ISA to be transfered to lloyds from halifax - lloyds agreed to backdate interest to date of opening and to give me 6.5% on the whole amount (plus it was still earning (small) interest at halifax)- the interest is being added to the ISA so it stays tax free - also getting £150 compensation paid outside of ISA- it has been a long haul but got there in the end!!!

result!!:beer:

whu

cheers- I was told that they can only add the interest to the ISA so that you dont get extra interest(from compensation) in the ISA - although it has been grief I will settle for this outcome- hopefully in future we will be able to transfer electronically so we dont get these delays

sloughflint

whu wrote: »

cheers- I was told that they can only add the interest to the ISA so that you dont get extra interest(from compensation) in the ISA - although it has been grief I will settle for this outcome- hopefully in future we will be able to transfer electronically so we dont get these delays

I was surprised ( although shouldn't be where LTSB's concerned) that roddydogs got told otherwise. I hope for his sake it will happen. At least he's got it in writing.

Roddydogs, although you've got an agreement about the £200 into the ISA, the downside for you is that they are not backdating to date of opening ( like Whu and I appear to be promised).
Shame we can't club together and offer each other the required proof that they are not being consistent in handling complaints.

mr_rush

Have had the same problems with the Lloyds ISA. Opened in 2nd week of April. Wanted to transfer £43K from two previous ISA's (Kent Reliance and Barclays) and pay in this year's allowance.

3 months later, the payment for this year is there but the transfers still have not happened. Have contacted the branch numerous times - no avail. Have just emailed the chief executive.

How did people get this problem resolved? Reporting to the ombudsman?

6022tivo

Lloyds TSB Isa Transfer Office......

redcar_2

mr_rush wrote: »

Have had the same problems with the Lloyds ISA. Opened in 2nd week of April. Wanted to transfer £43K from two previous ISA's (Kent Reliance and Barclays) and pay in this year's allowance.

3 months later, the payment for this year is there but the transfers still have not happened. Have contacted the branch numerous times - no avail. Have just emailed the chief executive.

How did people get this problem resolved? Reporting to the ombudsman?

Although its not yet resolved my claim, as apparently the ombudsman has a backlog (I wonder why!) it will at least cheer you to know that you will cost Lloyds about £400 to have the ombudsman look into the complaint. You need to have exhasuted their own 'complaints' procedure which takes 8 weeks for them to say they can't do anything to help... Hopefully the ombudsman will eventuallly get it sorted out - although my fingers are still crossed on this one.

mr_rush

Thanks redcar. Lloyds have finally 'located' my money and say it will take up to 30 days for it to be credited to my ISA.

Did people get a letter in the post promising payment of 6.5% interest from the time the account was opened?

stamfordblue

I won't go into the ins and outs of what's happened with my transfer as I would fill a whole page!

Basically I tried to transfer 2 x ISAs from the Nationwide to Lloyds.
Went into branch April 2nd.
After a lot of !!!!-ups the funds finally got into my account in June.

I lodged a complaint at the start of June (still ongoing).
I am after financial compensation for many wasted hours spent trying to sort things out .

So far it has been decided that my ISA starts from April 2nd for 12 months.

I am getting the interest difference between the Nationwide & Lloyds rates backdated to April 2nd.
So that means I'm getting just over 2 months.
This amount is being paid into my Current Account shortly.

It really does appear that people are being treated differently!!

I cannot believe the inefficiency of people involved at both Nationwide & Llloyds.
The whole thing has been a total nightmare, and my complaint still hasn't been resolved.(expected to be in August providing they don't send me another "delay" letter!)

p1an0player

I hope everyone's sorted out now....

I opened mine with transfers when it was 6.5% fixed, but haven't yet deposited this year's allowance. If I do will I get 6.5% or 5% on what I deposit?

whu

yep - 6.5%