LloydsTSB Fixed rate Isa 6.5%

sloughflint

carpy wrote: »

has anyone managed to get the 12 month period to start from when the initial deposit was credited, as opposed to when the account was opened??

i've argued this should be the case but have got nowhere and have received a letter (on behalf on the CE) today stating this!!

:mad:

Shame it's not wise to swap details. I'd love you to be able to show the CEO my letter from branch.

carpy

sloughflint wrote: »

Shame it's not wise to swap details. I'd love you to be able to show the CEO my letter from branch.

so what result have you got then??

sloughflint

Not exactly a result as such,carpy. Just a rather useful letter giving me the dates when the fixed rate would end next year when I requested clarification.

earlgrey_3

Konisberg wrote: »

Thought I'd share this one. I've been waiting neatly 3 months and my transferred funds have not turned up. I've complained to my local branch and they in turn contacted the relevant department. Today I received a letter which told me they were "accepting my complaint" ...

Don't know so much about cheeky. I'd be intrigued to know where they find the complete barmpots they employ in their complaints department. Are they on pills?

Lloyds TSB seem to be in some kind of competition with Abbey for the most incompetent shower on the planet. I think Lloyds might have the title in the bag.

carpy

sloughflint wrote: »

Not exactly a result as such,carpy. Just a rather useful letter giving me the dates when the fixed rate would end next year when I requested clarification.

so would that be 12 months from when your deposit was credited?;)

anticlaus105

It took about 3 months for my funds to transfer in from B&B after the account was open. I had a branch staff member who I contacted throughout the whole process. I queried the fixed rate period and she said it would run from my first deposit. She would not put this into writing as apparently it is not company policy.

I still have her details to complain if this is not the case when the time comes. However if she leaves before then I may be up the creek. Do I need to get her to put it into writing?

Iconic

It might be worth reading this again.......

dkmax wrote: »

At the risk of repeating myself ad nauseum, starting is not the same as opening. An account can be opened but an ISA (the legal wrapper) does not start until money has been deposited - that is all that section is saying, a mere reflection of the ISA rules. It does not refer at all to the 12-month term clock which starts when the account is opened. This is perfectly normal banking practice.

sloughflint

carpy wrote: »

so would that be 12 months from when your deposit was credited?;)

366 days. lol

I still have her details to complain if this is not the case when the time comes. However if she leaves before then I may be up the creek. Do I need to get her to put it into writing?

Yes.

It might be worth reading this again.......

May well be the case but why bother if the fools can't even interpret things properly.
Some of us in this thread have letters stating 12 months from deposit whilst others state otherwise.
I will be using my letter to my advantage next year.

roddydogs

3 months and at last all my transfers are in L/Tsb. i should point out thats 3 months from the second application, as they "Lost" the first.
When the "Year" at 6.5% starts/ends is obviously critical, as im sure most of us will be transferring out at that time. should be fun-not.

whu

good news - I am still waiting for my second transfer to go through after three months - have just put in a third application!!