LloydsTSB Fixed rate Isa 6.5%

vijiramaiah

Opened the initial account on 8th april 2008. Transfer from my exisitng provider has not yet happened. I may have got in touch with them atleast 10 times in these 3 months.

1. No I have not emailed CEO (can you please give me his email id please ?)
2. Not contacted the FOS yet.
3. ot contacted teh media yet.

carpy wrote: »

right i've just re-read ALL 62 pages of this thread to get a good idea of what people have complained about and what outcome they have got.;)

it would be interesting to know;

1) how many of us have emailed the CEO (eric daniels) about our complaints? (i have!!:D )

2) anyone contacted the FOS yet? if so what have been their findings?

3) anyone contacted the media (papers, bbc watchdog, etc.) over this fiasco?

i still haven't had a satisfactory outcome to my complaints.

1)i'm still being told the 12 months 'starts' from account 'opening' not first deposit (as per their T&C's).
i know a couple of you (sloughflint & derrick?) have written comfirmation of a full years term
2) i haven't received any 'ex gratis' interest adjustment for the difference between my old provider rate and the 6.5%, upto the 'deposit' date
i believe derrick? has got this
3) i've had nothing by way of 'compensation' or a goodwill gesture for my troubles and having to contact LTSB on numerous occasions
i know a number of you have had £50 or £100

i will keep fighting..............:mad:

derrick

vijiramaiah wrote: »

1. No I have not emailed CEO (can you please give me his email id please ?)
.

[EMAIL="eric.daniels@lloydstsb.co.uk"]eric.daniels@lloydstsb.co.uk[/EMAIL]

div_ad

I hope this is my last post.

After trying to find out about my isa transfer to Lloyds at 6.5% and being told it was on at 5% both by the call centre and branch. I have spoken by phone to someone in their savings department who tells me it has after all been issued at 6.5% and interest has indeed been paid from the date they got the cheque (not the date 5 weeks after that when the money was credited to my account). She is even sending me confirmation of this.

If this is so then I have been worrying needlessly and I have wasted a lot of my time and some of Lloyds time and some of all your time by making a fuss.

If only Lloyds had thought to include confirmation of the interest rate on their paperwork confirming the account opening we could all have saved time. Its so basic - just part of everyday commercial practice surely to confirm 'prices' as part of a transaction?

Canny_mal

Just to let you know the outcome of my tale of woe....

Basically I applied in branch on 15th March. They lost my paper work (twice) and my funds didn't leave my old provider (Abbey) until 21st May and were credited to Lloyds a few days later.

I succesfully got them to pay me interest at 6.5% on the full amount transferred (£9,500) from the 17th March (the 15th was a Saturday) until the day the funds landed in my Lloyds account PLUS an additional gesture of goodwill of £25, all paid to me in the form or a cheque.

So all in all I got £135 ish PLUS my money was earning in the region of 6% with Abbey while Lloyds fannied around trying to transfer it.

I'd never give any business to Lloyds again but I do feel I did fairly well in terms of the compensation I got out of them.

How does my level of compo compare with others on here?

roddydogs

Canny_mal wrote: »

Just to let you know the outcome of my tale of woe....

Basically I applied in branch on 15th March. They lost my paper work (twice) and my funds didn't leave my old provider (Abbey) until 21st May and were credited to Lloyds a few days later.

I succesfully got them to pay me interest at 6.5% on the full amount transferred (£9,500) from the 17th March (the 15th was a Saturday) until the day the funds landed in my Lloyds account PLUS an additional gesture of goodwill of £25, all paid to me in the form or a cheque.

So all in all I got £135 ish PLUS my money was earning in the region of 6% with Abbey while Lloyds fannied around trying to transfer it.

I'd never give any business to Lloyds again but I do feel I did fairly well in terms of the compensation I got out of them.

How does my level of compo compare with others on here?

As posted before, i have been offered 2x £100 compensation, sounds good but considering the amount involved is over £30,000, and remember the 6.5% is only for 9 months in my case, its not as good as it first sounds.
But im told it can only be added at the end of the term, dont know how you managed to get a cheque-just another example of some people being treated differently

tiptoe_mouse

roddydogs wrote: »

As posted before, i have been offered 2x £100 compensation, sounds good but considering the amount involved is over £30,000, and remember the 6.5% is only for 9 months in my case, its not as good as it first sounds.
But im told it can only be added at the end of the term, dont know how you managed to get a cheque-just another example of some people being treated differently

You're better off having it added to the account than getting a cheque, since that way it forms part of your ISA and therefore is sheltered from tax. Whereas if you get a cheque you'd only be able to deposit it in an ISA if you hadn't used up this year's allowance.

tiptoe

roddydogs

Thanks, didnt think or that!
PS why when i tried to add this to the above post, do i get a flag saying "your message is too short ?" it WAS more than 10 characters!

roddydogs

sloughflint wrote: »

I wonder if when the time comes, they'll really do this. Roddydogs, let us know when this thread will no doubt start up again.

Weel see, i actually have this in writing, !

roddydogs

I see the Daily Mail survey shows Nationwide to be the worst offender

whu

It has taken 4 months for my ISA to be transfered to lloyds from halifax - lloyds agreed to backdate interest to date of opening and to give me 6.5% on the whole amount (plus it was still earning (small) interest at halifax)- the interest is being added to the ISA so it stays tax free - also getting £150 compensation paid outside of ISA- it has been a long haul but got there in the end!!!