I negged a seller, now negged back!!!!!!?

frivolous_fay

codger wrote: »

Actually, after May, I don't see many eBayers wanting to be a PS anyway, because on the volume of sales achieved by a PS there's bound to be a percentage of obnoxious buyers, yet the PS won't be able to neg 'em back.

PSs are gonna have one massive perk... they won't need a confirmed address to qualify for seller protection.

grumpytoo

There are a LOT of scammers and people who should know better on eBay. Feedback over 97% is OK as there are always some people who will neg you. For example I had a case of Non-Specific-Performance when a seller who presumably wanted more money refused to sell me a boat diesel engine etc (the goods were on The Isle Of Wight which makes them worth less to mainlanders because of expensive ferry fees). I informed them that I would be leaving negative feedback as the deal had gone bad (feedback is about how the deal went - nothing else). They retaliated and even gave me an Unpaid Item strike about which they then sent rude gloating emails. They didn't gloat for long, as once I forwarded the email that they had sent me (the one telling me not to pay) to eBay the unpaid item strike was removed. IMHO eBay needs to classify feedback into separate categories, i.e. buying feedback, selling feedback, and retaliatory feedback.
Another bunch of skunks who were Titanium Powersellers sold me a tap & die set. The set was faulty and the die that was marked as M8 x 1.0 was actually M7 so spoilt the work. There was no M8 die in the set. I complained but received a rude retort "WE DON'T MAKE IT WE ONLY SELL IT - WE ARE NOT RESPONSIBLE - read the listing". They gave me negative feedback for complaining! I did get a refund but this was a piffling amount considering that I had paid postage both ways and also had the bother of wasting petrol and time queuing at the post office. It beggars belief that sellers can claim to make conditions that allow them to sell faulty goods.

codger

Fay: yeaacch! I didn't know that. Still. . . It's consistent with eBay going where, statistically, the most money is.

Hi grumpytoo: you've definitely had a rough time of it. And TBH, I'd think it was more so than most. Even so. . . I love your idea of three classes of negs, but it's handicapped by two hallmarks, one of which is honesty, and the other of which is clarity.

Neither of those two sit particularly well with eBay: obfuscation is its mission in life, hence all the verbiage it spouts as a smoke-screen to cover simple, basic, money-making.

(I have this strange dream that one day, a new CEO will arrive and post the following statement on eBay: 'Hi, folks! Just to let you know, we've scrapped the Community, the Pillars, the University, and the PowerSeller status! The only thing you need to know is that we're an auction venue and we're here to make a profit. We'll try to make things easy for you to do the same! Ends statement.)

It's for that reason that it isn't accurate to say that eBay sellers are allowed to make up conditions that allow them to sell faulty goods.

The small, private seller certainly can't. eBay sellers upon whom eBay depends for a consistent income stream are, however, excepted.

Which, funnily enough, is one of the reasons why, wherever possible, I never buy anything from a PS.

It's not that the PS's themselves have undermined their own reputation. Rather that eBay itself has done it to them, with its one-law-for-the-poor, and a different-law-for-the-rich.

StaffsSW

Which, funnily enough, is one of the reasons why, wherever possible, I never buy anything from a PS.

Or at least that you are aware off....

The PS logo is a voluntary symbol that can be turned on and off at will by the seller, and I know many that do this. I also know that it's rare for a PS to only have one selling account - I've running 3 selling accounts, and about 8 or 9 buying accounts. Only one is at PS status, although I do display the logo.

codger

stevew8975 wrote: »

Or at least that you are aware off....

The PS logo is a voluntary symbol that can be turned on and off at will by the seller, and I know many that do this. I also know that it's rare for a PS to only have one selling account - I've running 3 selling accounts, and about 8 or 9 buying accounts. Only one is at PS status, although I do display the logo.

Steve: that's, well. . . Sneaky. (No; I don't mean you are.)

It's also potentially dangerous.

PSs are the pillars of the community and if they all choose to switch off and cease being a pillar, then the entire eBay edifice may well fall down.

You've got me worried now.

Cute_'n'_Quirky

grumpytoo wrote: »

There are a LOT of scammers and people who should know better on eBay. Feedback over 97% is OK as there are always some people who will neg you. For example I had a case of Non-Specific-Performance when a seller who presumably wanted more money refused to sell me a boat diesel engine etc (the goods were on The Isle Of Wight which makes them worth less to mainlanders because of expensive ferry fees). I informed them that I would be leaving negative feedback as the deal had gone bad (feedback is about how the deal went - nothing else). They retaliated and even gave me an Unpaid Item strike about which they then sent rude gloating emails. They didn't gloat for long, as once I forwarded the email that they had sent me (the one telling me not to pay) to eBay the unpaid item strike was removed. IMHO eBay needs to classify feedback into separate categories, i.e. buying feedback, selling feedback, and retaliatory feedback.
Another bunch of skunks who were Titanium Powersellers sold me a tap & die set. The set was faulty and the die that was marked as M8 x 1.0 was actually M7 so spoilt the work. There was no M8 die in the set. I complained but received a rude retort "WE DON'T MAKE IT WE ONLY SELL IT - WE ARE NOT RESPONSIBLE - read the listing". They gave me negative feedback for complaining! I did get a refund but this was a piffling amount considering that I had paid postage both ways and also had the bother of wasting petrol and time queuing at the post office. It beggars belief that sellers can claim to make conditions that allow them to sell faulty goods.

I wholeheartedly agree!

fas3robinj

I bought something on eBay a while back, and the seller told me they had paypal problems. After a few emails (they had over 200 good feedbacks), I ended up sending payment directly (not wise, but it wasn't expensive). They never sent the item, and didn't respond to further emails.

I couldn't claim money back on eBay because of the small amount. Even reported it to the Police who weren't interested.

I left negative feedback on the last hour of the last day that it was possible to leave it, just to protect myself from them giving me a negative in return.

Perhaps that was sneaky, but then I'm not a thief.

frivolous_fay

codger wrote: »

PSs are the pillars of the community and if they all choose to switch off and cease being a pillar, then the entire eBay edifice may well fall down.

I think the whole pillar thing is overrated. You woudln't have to look too far to find a PS with their logos clearly visible who has many unhappy customers in his wake.

Look a bit harder and you'll find PSs blatantly breaking ebay rules in every direction... bootleggers, fee-avoiders and shillers.

The PS logo just indicates volume of sales... not quality of seller.

codger

frivolous_fay wrote: »

I think the whole pillar thing is overrated. You woudln't have to look too far to find a PS with their logos clearly visible who has many unhappy customers in his wake.

Look a bit harder and you'll find PSs blatantly breaking ebay rules in every direction... bootleggers, fee-avoiders and shillers.

The PS logo just indicates volume of sales... not quality of seller.

Agreed. And I was being a little tongue-in-cheek earlier.

Sadly, the whole business of PS moral character seemed to dominate the Q&A board last year and whilst the complaints were understandable, the amount of energy expended certainly wasn't.

The 'debate' was illogical throughout; people were posting that eBay can't be trusted / eBay doesn't care / eBay lies / eBay is terrible. . . whilst simultaneously agonising over eBay's description of PSs as respected pillars of the community.

Well if they really did know it was all lies, why bother moaning?

Anyone with an ounce of sense knows that if they wrote to eBay saying they'd found the cure for cancer and must therefore be entitled to PS status by virtue of their standing within the community would either hear nothing at all from eBay. . .

Or get a note saying sorry, you can't sell cancer cures here, though if you can manage a few months flogging graded white goods bought from Argos & Dixon Group re-sales, we'll have a look at your FVF total and think about how much you deserve to be revered and respected then.

StaffsSW

frivolous_fay wrote: »

I think the whole pillar thing is overrated. You woudln't have to look too far to find a PS with their logos clearly visible who has many unhappy customers in his wake.

No girly Powersellers then??!!

Look a bit harder and you'll find PSs blatantly breaking ebay rules in every direction... bootleggers, fee-avoiders and shillers.

Given the volume of non-powersellers, it's easier to find one of these shady characters without a powerseller logo.

The PS logo just indicates volume of sales... not quality of seller.

As mentioned before, all powersellers will be registered businesses, will have DSR ratings over 4.5, and feedback over 98%, as well as selling at least £750 of product per month. The bar has been raised by eBay for us now - most of us will be OK, but those dodgy Powersellers will now be the regular "non-powerseller" member, but leopards and spots and all that?

After May, we'll see just how much the quality of PS's improves, and how far the non-powerseller standards will sink.