Toluna Discussion (merged)

halfpint90

davester wrote: »

have you filled out your profile surveys again? When they updated the site they added some questions to it so they need resurveying . Least you get 300 points for each one again:D

thanks for pointing this out, i've just done them all again, only need 460 more points before the big 60k !!

Mind_Overload

Toluna are really good at the moment, literally complete a survery and the points are always on within 48 hours, this has happended on half a dozen surverys now, lets hope it stays this way.

Im on nearly 80,000 points now so time to order a voucher

sarahs999

Huh... must be your luck Marcus. I've still got tonnes of stuff owing from way back. Which reminds me, time to pester them...

elkay115

sarahs999 wrote: »

Huh... must be your luck Marcus. I've still got tonnes of stuff owing from way back. Which reminds me, time to pester them...

Yep think I will be doing the same later today once I go through my list of non paid ones from them. Some as far back as February and which I have already complained about and was told they hadn't closed yet but that was back in April and still haven't been credited with the points. They really do take the pee!! Just counted and I have 12 that have not been credited for and all averaging about 3000 points (some a bit more, some a bit less). And I am still waiting on a voucher from them that was ordered over 2 months ago!!

Daisy_Bell

marcus-darkus wrote: »

Toluna are really good at the moment, literally complete a survery and the points are always on within 48 hours, this has happended on half a dozen surverys now, lets hope it stays this way. Im on nearly 80,000 points now so time to order a voucher

I've found that I have been credited with points from a couple of recent surveys too, but I'm still owed thousands of points from March, April, May and early June. I have written to them via their contact link twice now. The first time they said some of the surveys hadn't closed, but I've contacted them again and although I've received an acknowledgment, nothing has been done about the missing points. I do hope they're not just going to try and update points quicker from now on and simply ignore the points owing from old surveys! :mad:

Xaviera

marcus-darkus wrote: »

Toluna are really good at the moment, literally complete a survery and the points are always on within 48 hours, this has happended on half a dozen surverys now, lets hope it stays this way.

Im on nearly 80,000 points now so time to order a voucher

I don't seem to get asked to do the surveys, stuck on just 8000 points here

davester

have you filled out the profile surveys? Also have you checked your spam folder?

ahappychappy

Hi, im getting a big fed up with Toluna at the moment to, i am also owed a lot of points from April and May and i also ordered a voucher 28 April which they said was due today which guess what has not arrived, ah well it does say estimated day of delivery so am sure if i emailed to complain that would be there reply!

scubaangel

I think I must be unusual in that they dont owe me any points from surveys currently (I emailed to complain a couple of weeks ago and they seem to have been credited while I was on holiday), and dont seem to be having trouble with the quick votes either.

Just redeemed for a voucher though, *sighs* heres to another 2 month or longer wait.

Foxy16

Further to my post about being unable to do the sponsored poll surveys, and noting some people are having the same problem, I contacted Toluna about this, and got a reply stating that they are aware of this and are working on this to correct it.