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Toluna Discussion (merged)

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Comments

  • I have been trying to convert 60000 of my first points for a £10 voucher for Sainsbury's. the site just keeps coming back with "converting points failed". I have contacted Toluna via their "contact us" link but although this says "message sent" it keeps bouncing back into my email account saying "undelivered". Please can anyone help me - it has taken quite some time to get these points!!! Thanks
  • anniemarie
    anniemarie Posts: 33 Forumite
    Daisy_Bell wrote: »
    I'm wondering if perhaps because of the credit crunch, a lot of these companies are just trying to get some of their surveys answered for free - hoping the punters won't notice! :mad:

    Have you ever thought that maybe they experiences some technical difficulties or the emails hasn't been capture by the client's system? I have noticed that it is often a survey not done by Toluna, but by other company like GfK....
    I don't think that they are unhonest.
    Of course I keep a track of what I have finished and what I havent and sometimes I am missing points, but there is that lady who is always helping me with my issues.

    Yet again, this site is not for gaining money, but for leaving the opinions...
    I don't understand why some thing differently...
  • anniemarie
    anniemarie Posts: 33 Forumite
    I have been trying to convert 60000 of my first points for a £10 voucher for Sainsbury's. the site just keeps coming back with "converting points failed". I have contacted Toluna via their "contact us" link but although this says "message sent" it keeps bouncing back into my email account saying "undelivered". Please can anyone help me - it has taken quite some time to get these points!!! Thanks

    They no longer offer Sainsbury's; maybe that's why you received that message....

    I personally prefer Love2Shop = same points and £2 more! Also, it is usable in many shops, from clothes to food... I will get this one once I gain enough of points :)
  • davester
    davester Posts: 4,079 Forumite
    Part of the Furniture Combo Breaker
    edited 11 June 2009 at 5:49PM
    Your Love2shop gift vouchers can be spent at the following places:

    Fashion & Footwear
    River Island
    Warehouse
    New Look
    Peacocks
    MK One
    d2 men & women
    La Senza
    Bonmarche
    Shoe Zone
    Brantano
    Stead & Simpson
    Priceless Shoes
    Barratts
    Specialist Retailers
    Early Learning Centre - Toys
    HMV - Entertainment Specialist
    Comet - Electrical
    Iceland - Supermarket
    Carphone Warehouse - Mobile Communications
    Waterstone's - Book Stores
    JJB Sports - Sports Clothing and Equipment
    Halfords - Cycle and Car Parts & Accessories
    Ernest Jones - Jeweller
    H.Samuel - Jeweller
    American Golf - Golf Equipment
    Bensons for Beds - Bed Specialist
    Partners - Stationers
    Optical Express - Opticians
    Goldsmiths - Jeweller
    Mappin & Webb - Jeweller
    Watches of Switzerland - Jeweller
    Ryman - Stationers
    General Merchandise & Department Stores
    House of Fraser
    Debenhams
    Boots
    Matalan
    W H Smith
    Bhs
    T J Hughes
    Wilkinson
    Instore
    £-stretcher
    Robbs
    Joplings
    Lewis's
    Home Improvement & Soft Furnishings
    Homebase
    Allied Carpets
    Au Naturale
    Focus DIY
    Robert Dyas
    Fads
    General George
    The Linen Warehouse
    Yorkshire Linen
    Childrenswear & Family Clothing
    Mothercare
    Ethel Austin
    QS
    Food & Drink
    Threshers
    Bella Italia
    Cafe Rouge
    Planet Hollywood (London)
    Hard Rock Cafe
    Haddows
    Laithwaites
    Wine Rack
    Warehouse Wines
    The Local
    The Gourmet Society
    Leisure & Pleasure
    Alton Towers
    Champneys
    Ten Pin
    Marriott Hotels
    Madame Tussauds
    Legoland
    Warwick Castle
    Blackpool Pleasure Beach
    Thorpe Park
    Chessington World of Adventure
    Hastings Hotels
    Lightwater Valley
    Wookey Hole Caves
    Brean Leisure Park
    Silverstone Rally School
    Holidays & Travel
    Spend your vouchers at Park Travel.
    A one stop shop for all your travel and holiday needs including package holidays, UK breaks and theme parks, flights, cruises, hotels, car hire, airport parking, insurance and much much more.
    Choose from a wide range of over 200 travel companies including Thomas Cook, Virgin, Airtours,
    Kuoni, Cosmos, Disneyland Resorts, Centre Parks, British Holidays and many more.

    To use this voucher for holidays and travel just call 0845 077 4444
    Charity Option Call 01323 848686
    Survey earnings total 2009 £417, 2010 £875, 2011 £574
  • Knightowl
    Knightowl Posts: 641 Forumite
    Part of the Furniture Combo Breaker PPI Party Pooper
    anniemarie wrote: »
    They no longer offer Sainsbury's; maybe that's why you received that message....

    I personally prefer Love2Shop = same points and £2 more! Also, it is usable in many shops, from clothes to food... I will get this one once I gain enough of points :)

    I have noted Love2shop has vanished too now I am awaiting a L2S voucher and all details have vanished :confused:
    The years starts today ....
  • jonven
    jonven Posts: 598 Forumite
    I am waiting for 2 lots of Love to Shop vouchers, One is from the begining of last month. You have to wait ages for them to arrive. I have tried all sorts of vouchers and its the same every time. I end up having to email them and they always say they are waiting for the vouchers to arrive. You do get them in the end but they are a right pain sorting anything. I also keep a record now of the reference number of the surveys I do and cross them off as I get the points added, but I am still waiting for some that I did a while ago
    Penny Pinching Pauline
  • LittleVoice
    LittleVoice Posts: 8,974 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    FatAndy wrote: »
    I've just recieved an e-mail offering 1,100 points for completing a 20 minute survey. In other words I need to spend 20 minutes ploughing through a survey to earn about 18p worth of Amazon credit! Think I'll pass on this one.

    And does anyone else find that the surveys take longer to complete than the email suggests.

    I've just done one which the email said was 30 mins. As soon as I got through to the survey itself, the site said 35 minutes. Then when I had answered a number of pages of questions, it said I was qualified to do the survey and that it would be in two parts each of 35 minutes!
  • jonven
    jonven Posts: 598 Forumite
    And does anyone else find that the surveys take longer to complete than the email suggests.

    I've just done one which the email said was 30 mins. As soon as I got through to the survey itself, the site said 35 minutes. Then when I had answered a number of pages of questions, it said I was qualified to do the survey and that it would be in two parts each of 35 minutes!

    Yes I've noticed that, the email says one amount of time then when you start the survey it says its longer than the email said. I was really cheesed off recently, I spent a lot of time on a survey and got to 99% and it said they had enough people for this survey, so get nothing for it. Looking at the new website there doesn't seem much to pick from for vouchers, I was glad when they had Love to Shop but that didn't seem to last long and Sainsburys seem to have gone as well now. I applied for Love to Shop vouchers 5 weeks ago and still not got them, I have sent them two emails asking when they will arrive but had no replies
    Penny Pinching Pauline
  • sarahs999
    sarahs999 Posts: 3,751 Forumite
    I find a lot of discrepancy withtin the same emails about how many points you get. The subject header says '3000 points' but wen you open it up it says 1400 or something like that. v annoying.
  • starbar7575
    starbar7575 Posts: 222 Forumite
    Knightowl wrote: »
    I have noted Love2shop has vanished too now I am awaiting a L2S voucher and all details have vanished :confused:

    im also waitin 4 a love2shop vouchers
    but no details r shown on my profile when i ordered it
    only last years r on there,did email but bounced bk
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