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How to pay a small cheque in to Nationwide
Comments
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Yes but why ?
I can't see any downside for Nationwide - It simply means that customers can pay more money more easily into Nationwide coffers !
If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.1 -
The downside to them would be the difficulty of implementing it with their antiquated system and also the associated cost.
It's a bit strange really as back in 2000 they were relatively quick to implement Internet banking and even had terminals in their branches where you could log in, but now they seem to have little interest in anything remotely modern.
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There's also the possibility of attempting to lend creedence to their strategy of keeping all branches open. E.g. by restricting some activities to branch only, and not having a broader range of services via Post Office counters. This might also explain why the one postal cheque paying-in option described on their website is to post it to your local branch.
Not unlike the strategy Nottingham BS adopted of avoiding providing an online service, and cloaking what little they did do behind the 'Beehive' nonsense.
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OK I lied to Nationwide - I told them that I had a £5000 cheque to pay in - but they sent me the necessary reply paid envelope !
If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.1 -
but they sent me the necessary reply paid envelope
Thus confirming -
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What was that all about?
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Which part?
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Eh? Why not charge them for the fuel to drive yourself to the branch? They didn't offer electronic cheque cashing when you signed up, so it was always a case of getting cheques to them in person.
Bit like complaining to Hoover that your vacuum cleaner doesn't have mopping ability and won't pay for a separate mop when you didn't buy a hoover with that feature!
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Sorry
"
Not unlike the strategy Nottingham BS adopted of avoiding providing an online service, and cloaking what little they did do behind the 'Beehive' nonsense.
"
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Nottingham BS had a strategy of not providing an online service* because they believed if members could manage their accounts online then they would stop using the branch network. To protect the branches from closure they decided to maintain this policy, but accepting people wanted online accounts they set up Beehive. Beehive was part of NBS and Beehive phones were often answered by Nottingham BS staff (and vice versa), yet the staff would insist that Nottingham and Beehive were different organisations when it came to things like ID checks. The Beehive online system gave no access to NBS branch account information, and you couldn't do things like updating your address for NBS accounts.
Finally the penny dropped and Nottingham scrapped the Beehive brand. Now, relatively recently, it is possible to carry out some basic management of Nottingham branch accounts using the online system.
(*they dabbled in online services before, but using standalone systems)
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