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How to pay a small cheque in to Nationwide
Comments
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It's not a tired excuse - they do not offer pre-paid envelopes for cheques so complaining that they wouldn't send something they don't have / offer is a waste of time, FOS aren't going to force them to change their app or offer free envelopes and this costs them money to process or deal with the FOS
Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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Alternatively, if enough people complain, Nationwide might get a move on with allowing cheques to be scanned in their app, or to allow cheques to be paid in at Post Office counters.
Being able to say they do either, in response to people asking for reply-paid envelopes, would be a step-up in customer service compared to the current "we don't do that" all round.
MouldyOldDough said they were making a complaint, that doesn't necessarily mean they will take it to FOS.
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I bet they fell about laughing.
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Like you and others have mentioned, this apparent issue with cheques without 'perforated edges' mentioned in the article seems like nonsense. Maybe it's that there's something else about the format of HMRC cheques that the Lloyds app doesn't like, but having had one not that long ago I don't recall there's being anything particularly odd or strange about them.
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Like you and others have mentioned, this apparent issue with cheques without'perforated edges'mentioned in the article seems like nonsense. Maybe it's that there's something else about the format of HMRC cheques that the Lloyds app doesn't like, but having had one not that long ago I don't recall there's being anything particularly odd or strange about them.The whole story is nonsense, a silly, self entitled, attention seeking nobody, desperate for her 15 milliseconds of fame, who somehow managed to to have her highly dubious version of events covered by the BBC, when a rag like The Sun would have been more appropriate. Thankfully in this day of rapidly changing news cycles and rapidly diminishing attention spans, she can be quickly forgotten about.
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Yeh an I'm not really sure about that story anyway. I paid in a cheque from HMRC through the Lloyds app just fine earlier this year (was in excess of 2k).
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I paid in a cheque from HMRC through the Lloyds app just fine earlier this year (was in excess of 2k).
Perforated or non-perforated cheque? 🤣
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https://forums.moneysavingexpert.com/discussion/comment/82000864#Comment_82000864
I agree - the whole story is full.of holes
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They might, they might not, it's unlikely they will do it though until they are ready to which doesn't solve this issue.
This is one person who made a newspaper story out of nothing - they don't offer the functionality so move banks; they give a postal address for mailing cheques - she refused to do that due to the cheque value so a freepost wouldn't make any difference; she could have asked HMRC to cancel the cheque and pay by BACS. Utter waste of time for everyone because she chose to drive 90 miles to a branch when she could have opened an account with another bank that does offer that and paid in online and moved the money or switched
Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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I wasn't referring to the person in the news story, I was referring to the OP and their issue with Nationwide, which is the subject of this thread. I even referred to them by name in the post you've quoted so folk didn't get confused.
MouldyOldDough said they were making a complaint, that doesn't necessarily mean they will take it to FOS.
I think MouldyOldDough has a valid point, and by complaining may help contribute to Nationwide changing policy.
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