Egg Money Cashback Reminder!

HGLTsuperstar

Statement today and cashback reset (though not in account yet). But a big spend last month (got my dates wrong agh!) means I already have £35 cashback for the new year so guess I'll be keeping my EM card for another 12 months, though whether they keep their side of the deal remains to be seen in the current economic climate.

---lee---

My Egg Money cashback also vainished off my statement. Reply from Egg (after 4 days):

Your cash back will be credited to your Egg Money account by the end of March 2009.

kaz665

I also queried Egg Money this month as my cashback had been reset but it has not yet been credited to my account. Again I got the reply that cashback can be paid at any time in March.

Sounds to me as if they are trying to eek it out to the end of the month in order to make a bit more interest but they must have had loads of queries about this as it really is not clear from their website.

aliasojo

kaz665 wrote: »

..............they must have had loads of queries about this as it really is not clear from their website.

I hope they've been inundated with queries tbh. Maybe next time they'll handle the situation better and put an info note on the account rather than just making our cashback 'disappear' with no explanation. How could they think that was an acceptable process? Obviously people will be concerned.

withnell

If you log into statement and click the "Learn more about cash back" its pretty clear the T&C - payment during March 2009

Overall Egg's website explaines most things well - its only when you need to contact them that the service becomes shocking

aliasojo

The issue is withnell, the cahback amount has never just 'disappeared' with no explanation, from the statement before. That was the worrying bit more than when the cashback was going to get paid.

jonesMUFCforever

My cashback is showing as an adjustment under today's date.
That's worth 2 theatre tickets for me for free!

KTF

Just checked my account and I have the same. Good stuff!

Edit: Its actually put my account in credit so will be interesting to see if that gets the 4% interest as well

SimbaSimon

Got mine too! However its appeared after my latest statement, can I take the cashback amount away from the amount to pay for my bill?

jimster999

My £200 arrived also...mostly 'creative' rather than genuine cashback I might add :-)