The Top Regular Savers Discussion Thread

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Tipton

Well I'll guess they are a bit up the creek at the moment. It looks from earlier replies on the thread that the general release on the App to all that late afternoon was in error.

So now they have x thousand legit app accounts opened which they are going to have to honour: far more than if it had been limited to branch, existing customers or post code location only. Given that regular savers due to their high interest will be a loss leader that means the Tipton is going to have make provison for paying a lot more people interest at 6.5% than they expected. Making provison in the money markets for the future payments to us becoming due is going to cost them so I can quite see why they are going to want to try any means at all to restrict opening anymore accounts and to stop the email application route.

Anyway the whole thing branch and app has been taken off the website now, and I reckon they will be looking very closely at the postmarked date on the envelope of any posted in application to see whether they have valid grounds to reject.

BestSeagull

https://forums.moneysavingexpert.com/discussion/comment/82133617#Comment_82133617

Tipton. One of the customer service people I spoke with mentioned 200 App. RS applications. I was surprised it was such a low number.

charlieboycat

https://forums.moneysavingexpert.com/discussion/comment/82133584#Comment_82133584

Progressive

Changing my password wouldn't bother me either. What does bother me is that I can't change it because the process has been poorly thought out and implemented in a way that prevents me from doing so!

35har1old

https://forums.moneysavingexpert.com/discussion/comment/82133520#Comment_82133520

Never had a problem with the salesforce app .i just have to open the phone and the salesforce page is visible and i only have to hit the approval button.

Where as with other auth apps. you have to thumb through to find the spp and then imput 6 digit number which can expire before completetion

Kim_13

Tipton

It did surprise me that they didn't add the existing customer since December 2025 restriction, since that would have kept applications down (by default excluding anyone who was a new customer when they opened the 125th Anniversary RS.)

They haven't badly written the terms like ESBS, in that the people in charge of the branch/post account shouldn't have needed to say you can/cannot have the app account as well because it wasn't supposed to go onto the app. ESBS had been running a branch version for 6 months before launching the online one, so they should have known the question would arise.

I don't think anyone can complain about an emailed application being rejected, since it never said that email was accepted, only post. Whether they were at some point told no more emailed applications or those who've had an in-time application refused just happened to have their application land on the desk of someone who wasn't willing to make that exception, who knows.

I wasn't 100% about trying the post version as I was in time for an app one, since it would a) mean post and cheques on maturity and b) risk too much maturing next October/November - and we haven't got there yet to know what other 12 month accounts may come along. So all this made the decision for me.

I didn't hear back regarding my request to change my nominated account so just deleted the payee for the 125th and sent £1 to prevent closure for non-funding. Hasn't bounced back so I figure they hadn't got to my message. That I didn't send £200 may work out well on Monday with Progressive, as I can't afford to fully fund both until later in the month.

nomorekids

https://forums.moneysavingexpert.com/discussion/comment/82132509#Comment_82132509

Tipton

Tipton should have receive my posted first class application today so with pulling the account yesterday, its a waiting game to see if they honour the application or return the cheque.

Bigwheels1111

Re Progressive.

When I logged in today. Every time it tells me underground maintenance.

Regarding password change.

If you use the login button it opens a new page or tab.

After entering WhatsApp code, it wants a new password.

Just close that page or tab, then click login again, lets you straight in.

gt94sss2

Perhaps someone who managed to open the account via the app and has got access could clarify what the account is actually called within the app.

"Save & Grow Regular Sav (App)" is what is displayed in the Tipton app

Speculator

Paid £300 via FP to my Tipton on the 10th but still nothing showing on the app. Does it normally take this long and is it because they use BACS to receive money?

Kim_13

https://forums.moneysavingexpert.com/discussion/comment/82133726#Comment_82133726

The app version can be archived, screenshots of the PDF posted by BestSeagull on p561.