The Top Regular Savers Discussion Thread

Bobblehat

https://forums.moneysavingexpert.com/discussion/comment/82021728#Comment_82021728

Teachers BS RS 6.5%

Successful application yesterday with email to confirm. Second email today confirming USERID and Activation Key, plus Account Name (Yourself), Sort Code and Account # (Generic NatWest) and a Reference #.

Logged on OK using USERID and password set up on application and tried to add the account, but asked for 10 digit # ….. that was not in the email, so gave CS a ring.

I was told they do not give out the 10 digit account number until the account is funded and the account will be fully set up once they have received the first payment and added to the online system. The Reference # in the email is a temporary # for the first payment only (starts REG…). You can use the 10 digit # for subsequent payments, # will arrive in an email after they have received your first payment.

I asked about the disappearance of both RSs, CS said they had to pull them as they were "swamped" but they might resurrect one or both once they have caught up with processing. It was told to keep an eye on the website and if the 6.0% one reappears I would be allowed to apply for it.

Santander COP didn't like the temporary REG reference when I tried to make the first payment, but I went ahead anyway, making sure I had screen shots at each stage.

Hope this helps other forumites.

clivep

https://forums.moneysavingexpert.com/discussion/comment/82021759#Comment_82021759

Teachers.

Doh! I was getting the same problem because I was just using the details from their email rather than the password I created. I note from the email that they say not to send funds by bank transfer until the following day, so that's what I'll do as COP should work then.

Jazzking

https://forums.moneysavingexpert.com/discussion/comment/82021759#Comment_82021759

Teachers
Got it, thank you - not sure what was happening on my phone with entering the details but worked on laptop fine and I'm in and send the first deposit.

gt94sss2

I applied for the 6% Teachers RS on Monday. No email or other communication received since then.

I wasn't worried as an existing member - I was logged in when I applied - and could see the application showing.

However, that reference/entry has now disappeared!

allegro120

https://forums.moneysavingexpert.com/discussion/comment/82021985#Comment_82021985

Teachers

Makes me think, could it be the same for all who applied from the portal? I'm in exactly the same situation. logged in and applied on Monday, no communication since then. Most people on here applied as new customers and got the emails and their accounts are opened.

Dizzycap

https://forums.moneysavingexpert.com/discussion/comment/82021669#Comment_82021669

I applied late night on the 30th - confirmations received. Nothing showing in my already active Trenchers online Portal from last month. I called Teachers BS late this afternoon and they said that they've been so swamped with applications that it's going to take them around 7 working days to get through the back log. I'm assured my applications have been received and accounts will be opened in due course with confirmation of initial funding details being sent by email with RS accounts being shown online after the initial deposit - This is exactly what Teachers BS did last month and all was fine when funds were sent to another account I opened with them, but it didn't take as long 😅.

KneadtheDough

https://forums.moneysavingexpert.com/discussion/comment/82022010#Comment_82022010

Teachers

I applied as a new customer just after midnight on the 1st and received my 'registration successful' email today. Have now logged in, but awaiting for the 10-digit reference number (having now sent first payment, as per email instructions) to arrive via email so that I can then add the account, if they don't do it by tomorrow.

allegro120

https://forums.moneysavingexpert.com/discussion/comment/82022021#Comment_82022021

Yes, I was told that they are very busy with these applications. And I think very busy with answering phone calls too. I couldn't get through in the morning, tried several times but was directed to call back feature which I don't like using because I'm not always available to answer calls, it worked at about 1pm though (no queue). I found it a bit strange that she asked for my name instead of telephone password, did they ask you for telephone password when you called?

Anyway, it sounds promising and I wish I applied for both versions, I think it is unlikely that they will relaunch.

janusd

https://forums.moneysavingexpert.com/discussion/comment/82022010#Comment_82022010

I too applied as a new customer on Monday night and have not received anything - I have a screenshot of the successful application, so I guess it's just a case of waiting for them to work through the backlog.

fabsaver

Teachers

I applied as a new customer yesterday morning. Their application form glitched out part way through and I had to start everything again from the beginning. Maybe their systems were overloaded but I got there in the end.

I received the confirmation of registration email immediately after applying and a further email this morning, containing my user ID and account funding reference.

From reading the comments above it does seem that new customers are being prioritised over existing ones.