The Top Regular Savers Discussion Thread

Bob2000

Mansfield B.S.

MILESTONE SAVER R.S.

Hello.

I have just opened this account (it being my first postal application RS). And now have my passbook and cheque deposited. So everything looks OK.

I also applied for online registration earlier today, but on receiving an email to confirm that the online registration will take 3 working days, it stated that I CAN'T DO ANY TRANSACTION ONLINE

I was under the impression that after an initial postal/branch opening, l could then bank transaction into this account. I set up a nominated account while registering for online access.

If this is the case, sending a cheque monthly isn't really worth the cost or effort to me. I'm only going to be putting smallish amounts into this account.

I'm sure other people have initially opened this account via postal application and then funded online?

Dizzycap

https://forums.moneysavingexpert.com/discussion/comment/81995516#Comment_81995516

@ Bob2000 - You will be able to see the account online and view your nominated account, but you won't be able to make withdrawls online. You can send money to the Mansfield Milestone RS electronically from your nominated bank account upto £500 max per month, SO(s) or manually for the full amount or different amounts. There is no online option to use 'connect bank' to deposit into the Milestone RS account directly / immediately.

Funding details: (Barclays)

Sort Code: 20-55-70

Bank Account Number: 10613185

REFERENCE BOX: YOUR MILESTONE RS ACCOUNT NUMBER

I send a SO every month to my Mansfield Milestone RS without issue 😅😉.

x44

Yes - you can fund it by direct bank online transfer - I've been doing it with no issues.

I think withdrawals have to be by post with you submitting the passbook

mon3ysav3r

https://forums.moneysavingexpert.com/discussion/comment/81995516#Comment_81995516

I have both the Mansfield BS - My Milestone Regular Saver and Bonus Regular Saver, they are both passbook, BUT both appear online, and you can pay into them using faster payments from your nominated bank account - I assume that message "CAN'T DO ANY TRANSACTION ONLINE" means you can not transfer funds between accounts.

Withdrawal requires postal instructions along with passbook and then a cheque is issued! - although I am hoping that they might transfer internally to another Mansfield account rather than post a cheque.

CeliaSeas

I'm having issues with logging into my Chorley RS account & wondering if anyone else has had similar. I opened the account on Sunday logged in and funded with £1 as a test amount. Tried to log in on Monday and got 'We were unable to log you in at this time. Either some of the details you provided were incorrect or your User ID has been suspended'

Today I reset the password and was able to log in. Tried again a few hours later and was locked out again😖. I've had this sort of thing with cynergy and Virgin but I now use mobile apps for those accounts thus bypassing the problem.

I know I should phone them but it's not even a freephone number and for a 5% interest rate I cant be bothered with all this messing around! Has anyone had similar and managed to resolve it, or shall I just ditch the account?

janusd

https://forums.moneysavingexpert.com/discussion/comment/81996279#Comment_81996279

I had a similar situation shortly after opening a 2-yr regional rs with Chorley - initially logging in was a nightmare, but I emailed them - they called back and I got new login details emaied to me… never had a problem since.

Bridlington1

https://forums.moneysavingexpert.com/discussion/comment/81996279#Comment_81996279

The first thing I'd do is bung a complaint in, technical issues have been quite profitable when it comes to compensation in my experience. You can contact them for free using the contact form on their website, I also note their lost passbooks phone number is a freephone number, so if need be you could try ringing that and they might pass you through to the correct team for free, though I've never tried this so it might not work but it does with others.

CeliaSeas

https://forums.moneysavingexpert.com/discussion/comment/81996347#Comment_81996347

Thank you for sharing your experience, I will email them and see if that resolves things.

CeliaSeas

https://forums.moneysavingexpert.com/discussion/comment/81996350#Comment_81996350

Thank you for your advice, I did wonder about using the lost passbooks freephone number, I will give it a go if other options don't work.

J63320

https://forums.moneysavingexpert.com/discussion/comment/81995367#Comment_81995367

Mine - my first FD RS - matured on April 25th, a Saturday, and it sat there, with the interest added but the funds not accessible, until Friday 1st May, when it turned into the ordinary savings account and I could transfer money out. I’ve left £1 in it which I hope will make it quicker next time. I didn’t know I could message them.

Fortunately I didn’t want to open a new RS immediately because of a temporary cash flow issue.