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X-O (Jarvis) online platform to close in the summer

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  • miller
    miller Posts: 1,684 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Please can someone confirm if Jarvis are forwarding dividends monthly as a batch and if they've actually received any in their new account? I'm waiting for LBG with a payment date of 20th May.
  • Hoenir
    Hoenir Posts: 7,742 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 6 June at 1:32PM
    miller said:
    Please can someone confirm if Jarvis are forwarding dividends monthly as a batch and if they've actually received any in their new account? I'm waiting for LBG with a payment date of 20th May.
    You should be able to log onto your X-O account and view the cash transactions. 

    Did you have any other stocks that you transferred when XD? 

  • JenniferK
    JenniferK Posts: 277 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    edited 6 June at 3:24PM
    miller said:
    Please can someone confirm if Jarvis are forwarding dividends monthly as a batch and if they've actually received any in their new account? I'm waiting for LBG with a payment date of 20th May.
    Jarvis havent transferred the dividends - my stocks transferred on the 2nd May.  I have had to request payment to my nominated bank account of dividends that went ex-div before that date.   If you want to keep them in the ISA wrapper then you will need to contact IWEB and ask them to request the transfer of the cash.

    I no longer have access to my cash account with Jarvis to see which dividends they have received..
  • Nova1307
    Nova1307 Posts: 97 Forumite
    Third Anniversary 10 Posts Name Dropper
    edited 6 June at 4:01PM
    Initiated the transfer on iweb last night and the form was emailed for my digital signature earlier today. Very easy to sign and submit without even having to log in to iweb. I then received another email from 'Stockbroking transfers' on behalf of Lloyds confirming receipt. 

    Downloaded a full transaction history (both share trading and cash transactions including dividends) from the x-o trading website. I was able to select a pre defined period of up to ten years with a list of all transactions easily downloaded to two pdf files. 

    The only question now is what happens to my Shell dividend later this month. I'll log into x-o on the due date unless I hear that the transfer has been completed before that.
  • Hoenir
    Hoenir Posts: 7,742 Forumite
    1,000 Posts First Anniversary Name Dropper
    Nova1307 said:


    The only question now is what happens to my Shell dividend later this month. I'll log into x-o on the due date unless I hear that the transfer has been completed before that.
    Dividend will default to XO. As they were the nominee holder of the stock on the ex-div date.  
  • JenniferK
    JenniferK Posts: 277 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    edited 6 June at 6:28PM
    Hoenir said:
    Nova1307 said:


    The only question now is what happens to my Shell dividend later this month. I'll log into x-o on the due date unless I hear that the transfer has been completed before that.
    Dividend will default to XO. As they were the nominee holder of the stock on the ex-div date.  
    Plus you will separately either have to make a request to Jarvis to send you the dividend or request IWEB to request it if you want to remain in your account.  It will not get dealt with automatically by either IWEB or Jarvis.
  • sprocket1
    sprocket1 Posts: 23 Forumite
    Eighth Anniversary 10 Posts
    I found Trading 212 a nightmare to set up an account and clear security.   I use a desktop and it's really for phone people  iWeb was easy to set up and is backed by Halifax/Lloyds
  • Hoenir
    Hoenir Posts: 7,742 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 6 June at 10:47PM
    JenniferK said:
    Hoenir said:
    Nova1307 said:


    The only question now is what happens to my Shell dividend later this month. I'll log into x-o on the due date unless I hear that the transfer has been completed before that.
    Dividend will default to XO. As they were the nominee holder of the stock on the ex-div date.  
    Plus you will separately either have to make a request to Jarvis to send you the dividend or request IWEB to request it if you want to remain in your account.  It will not get dealt with automatically by either IWEB or Jarvis.
    When my SIPP was transferred in Deceber. The entire process was seamless. Had to wait some weeks but I didn't regard that as an issue. As I was able to account for all outstanding payments due. I had no expectations of them micro managing thousands of individual cash transfers across thousands of accounts. Totally inefficient and a non productive use of valuable staff time. 

    My GIA which I initiated in April has been satisfactorily dealt within a month. Now just the ISA to go. 
  • miller
    miller Posts: 1,684 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hoenir said:
    miller said:
    Please can someone confirm if Jarvis are forwarding dividends monthly as a batch and if they've actually received any in their new account? I'm waiting for LBG with a payment date of 20th May.
    You should be able to log onto your X-O account and view the cash transactions. 

    Did you have any other stocks that you transferred when XD? 

    I can log on to my X-O account, but can't see any detail now. Fortunately LBG was the only line that was XD. Seems I can just wait for them to sweep it over or email a request for payment.
  • UncleK
    UncleK Posts: 311 Forumite
    Sixth Anniversary 100 Posts Photogenic Name Dropper
    Nova1307 said:
    The only question now is what happens to my Shell dividend later this month. I'll log into x-o on the due date unless I hear that the transfer has been completed before that.
    I expect them to land middle of 23rd June, so well before the transfer. Time to nip in and transfer the cash out, in my case. I imagine that's your plan or something similar.
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