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X-O (Jarvis) online platform to close in the summer
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Hoenir said:Ash_Pole said:Also do we know if Jarvis will produced a tax statement for 2024/25 before they finally close?My transfer to IWeb has happened some time last week, but not sure when. My historic documents are still available on X-O, but I had to perform a search before anything was displayed.Also (and apologies if anyone has already mentioned this) there's now a banner on the X-O website to say consolidated tax statements will be available at the end of June.0
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Gambler said:Hattie627 said:where_are_we said:HonestJohn said:Hoenir said:HonestJohn said:This has happened to me despite requesting I was not transferred.
As Hoenir stated Jarvis will probably automatically transfer inactive accounts with no balance to Interactive Investor come the cut off date. Avoid any chance of being charged a monthly fee further down the line by closing the account now by email and get a confirmation email back from Jarvis.
I had an empty and inactive GIA. I didn't want this to transfer, with the risk of incurring a platform fee. I emailed Jarvis and asked them to close my account. They confirmed by email very quickly that this had been done.0 -
Shedman said:Gambler said:Hattie627 said:where_are_we said:HonestJohn said:Hoenir said:HonestJohn said:This has happened to me despite requesting I was not transferred.
As Hoenir stated Jarvis will probably automatically transfer inactive accounts with no balance to Interactive Investor come the cut off date. Avoid any chance of being charged a monthly fee further down the line by closing the account now by email and get a confirmation email back from Jarvis.
I had an empty and inactive GIA. I didn't want this to transfer, with the risk of incurring a platform fee. I emailed Jarvis and asked them to close my account. They confirmed by email very quickly that this had been done.Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein1 -
HonestJohn said:HonestJohn said:iii have started setting up accounts for x-o users. This has happened to me despite requesting I was not transferred. I received a text today that went into my spam. It has my new iii account number so I was able to log into my new account. All my personal details have been set up but no other data hsas been transferred yet.
What it indicates to me, based on too many years as an IT Project Manager, is that they did a dry run last weekend to test the process before the cutover.
Looks like someone forgot to send the messages to some sort of dummy output file.0 -
AlanP_2 said:HonestJohn said:HonestJohn said:iii have started setting up accounts for x-o users. This has happened to me despite requesting I was not transferred. I received a text today that went into my spam. It has my new iii account number so I was able to log into my new account. All my personal details have been set up but no other data hsas been transferred yet.
What it indicates to me, based on too many years as an IT Project Manager, is that they did a dry run last weekend to test the process before the cutover.
Looks like someone forgot to send the messages to some sort of dummy output file.If it was test run, then it's got problems.My partner & I have a joint account at Jarvis with me being the first-named. On Sunday morning, my partner received two identical SMS messages, then a single follow-up apology, but nothing for me...[It's irrelevant for us - we told Jarvis not to transfer our account to Interactive Investors, our last share holdings were transferred out to share certificates yesterday and the cash balance sent to our bank account. Final transaction & cash statements for the full five years we've had the account were downloaded this morning. Only issue outstanding is a dividend payment due in July which Jarvis assured me would be sent to our bank account automatically.]
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can anyone help please. I used Jarvis merely to buy carnival shares a few years ago in order to get shareholder benefits when cruising. With this move once charges start its going to cost me £4.99 per month. I dont understand how I can now "have these shares" if i close the account with this changeover. Ideally I want to retain my shares, be able to access proof for carnival to grant me their perks but not sell the shares if possible.
Any info would be great as I am a total novice on what to do next, although Im not wanting to pay their charges.
Loook forward to responses please0 -
emricjk said:can anyone help please. I used Jarvis merely to buy carnival shares a few years ago in order to get shareholder benefits when cruising. With this move once charges start its going to cost me £4.99 per month. I dont understand how I can now "have these shares" if i close the account with this changeover. Ideally I want to retain my shares, be able to access proof for carnival to grant me their perks but not sell the shares if possible.
Any info would be great as I am a total novice on what to do next, although Im not wanting to pay their charges.
Loook forward to responses please0 -
pafpcg said:our last share holdings were transferred out to share certificates yesterday0
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pafpcg said:AlanP_2 said:HonestJohn said:HonestJohn said:iii have started setting up accounts for x-o users. This has happened to me despite requesting I was not transferred. I received a text today that went into my spam. It has my new iii account number so I was able to log into my new account. All my personal details have been set up but no other data hsas been transferred yet.
What it indicates to me, based on too many years as an IT Project Manager, is that they did a dry run last weekend to test the process before the cutover.
Looks like someone forgot to send the messages to some sort of dummy output file.If it was test run, then it's got problems.My partner & I have a joint account at Jarvis with me being the first-named. On Sunday morning, my partner received two identical SMS messages, then a single follow-up apology, but nothing for me...[It's irrelevant for us - we told Jarvis not to transfer our account to Interactive Investors, our last share holdings were transferred out to share certificates yesterday and the cash balance sent to our bank account. Final transaction & cash statements for the full five years we've had the account were downloaded this morning. Only issue outstanding is a dividend payment due in July which Jarvis assured me would be sent to our bank account automatically.]Same here. Instructed Jarvis categorically not to even send any of my personal datato ii. Text and mail received from ii, so clearly they have done so.Shares made it to lightyear all electronically, still waiting for cash (had to sell onethey couldn't transfer) so hopefully cash will be transferred soon as I also havecash isa with lightyear that I can transfer it to (and thanks to BoE, it's still at 4.25%as they give the base rate).When that happens, it just leaves a couple of late dividends in the next month.1 -
Electrickery said:pafpcg said:AlanP_2 said:HonestJohn said:HonestJohn said:iii have started setting up accounts for x-o users. This has happened to me despite requesting I was not transferred. I received a text today that went into my spam. It has my new iii account number so I was able to log into my new account. All my personal details have been set up but no other data hsas been transferred yet.
What it indicates to me, based on too many years as an IT Project Manager, is that they did a dry run last weekend to test the process before the cutover.
Looks like someone forgot to send the messages to some sort of dummy output file.If it was test run, then it's got problems.My partner & I have a joint account at Jarvis with me being the first-named. On Sunday morning, my partner received two identical SMS messages, then a single follow-up apology, but nothing for me...[It's irrelevant for us - we told Jarvis not to transfer our account to Interactive Investors, our last share holdings were transferred out to share certificates yesterday and the cash balance sent to our bank account. Final transaction & cash statements for the full five years we've had the account were downloaded this morning. Only issue outstanding is a dividend payment due in July which Jarvis assured me would be sent to our bank account automatically.]Same here. Instructed Jarvis categorically not to even send any of my personal datato ii. Text and mail received from ii, so clearly they have done so.0
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