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X-O (Jarvis) online platform to close in the summer

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Comments

  • JenniferK
    JenniferK Posts: 277 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    edited 29 May at 7:45PM
    I telephoned Jarvis about this yesterday.  They stated that IWEB have not made any request for payment.  Jarviis stated that I could make a request to have the dividends tansferred to my nominated bank account via email.  That suits me.  If you want it to remain in an ISA wrapper then it will probably be necessary to contact IWEB.

    Any holdings with a record date after the transfer should be paid into the IWEB account. Any with a record date before the transfer will go to Jarvis.
  • Nova1307
    Nova1307 Posts: 113 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    edited 3 June at 1:10PM
    Hi all, 

    Received another email update from Jarvis today who have said that they need to be instructed by 20th June if I don't want to move to ii and would like to transfer my holdings elsewhere.

    Could someone please advise what the current timeline is for moving to iWEB? 

    Thanks
  • Hoenir
    Hoenir Posts: 7,742 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 3 June at 1:37PM
    Nova1307 said:

    Could someone please advise what the current timeline is for moving to iWEB? 


    That will very much depend on the investments you hold and that need to be transferred across. Also the amount of work the late surge of exit's will create. 
  • Nova1307
    Nova1307 Posts: 113 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    edited 3 June at 2:29PM
    I just called iWEB who said that a simple transfer of GIA (with some UK holdings) could take around 2-3 weeks which is cutting it a bit too fine in my case.

    Think I'll just wait for for the transfer to ii and then transfer to iWEB after that given that ii aren't charging for the first 6 months and there are no exit fees within that period. That way I won't need to worry about this month's Shell dividend slipping through the cracks and it gives me time to download a full transaction history from Jarvis before the move to ii. There may be a little admin getting set up with ii but I'd rather avoid a stressful transfer to iWEB with 20th June looming.
  • sjw1
    sjw1 Posts: 45 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    If they only need to be instructed by the 20th (not completed), I don't see the issue or need to delay? 
  • Nova1307
    Nova1307 Posts: 113 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    sjw1 said:
    If they only need to be instructed by the 20th (not completed), I don't see the issue or need to delay? 
    I'm travelling over the next couple of weeks and transferring from Jarvis requires a wet signature on hard copy documents according to iWEB whereas transferring from ii can be done electronically. Presumably because ii are part of the electronic transfer scheme and Jarvis aren't. 
  • Section62
    Section62 Posts: 10,216 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Nova1307 said:
    sjw1 said:
    If they only need to be instructed by the 20th (not completed), I don't see the issue or need to delay? 
    I'm travelling over the next couple of weeks and transferring from Jarvis requires a wet signature on hard copy documents according to iWEB whereas transferring from ii can be done electronically. Presumably because ii are part of the electronic transfer scheme and Jarvis aren't. 
    IWeb said they needed a wet signature, but after I said post the form to me to sign (rather than me printing it myself) I got an email requesting I did an electronic signature on an adobe document.  I did that, then got a secure message saying the request has been logged ("Step 1" completed) and they'd now be contacting Jarvis for details of the account to transfer.

    Nothing in the post (yet).  If they are already contacting Jarvis then I can't see why they'd still need a wet signature.
  • sjw1
    sjw1 Posts: 45 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Yes, as above, although they say a wet signature is required, I also got it a couple of days after initiating the transfer and could sign electronically.
  • KTF
    KTF Posts: 4,855 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I hold a small amount of shares with x-o and don't really want to pay the iii fee after the 6 month grace period.

    Does anyone have any suggestions on how/where I can transfer them to?
  • Electrickery
    Electrickery Posts: 5 Forumite
    Second Anniversary First Post
    Just received another e-mail from XO about my 'move' taking place around 5th July.
    (Already notified them that I do not wish to move to Interactive Investor or have any
    of my personal details to be sent to them, but it looks like automated mail).

    I tried setting up an account with T212 (who seemed to want me to make home 
    movies on a phone for some reason, so I gave up), then XTB which was supposed 
    to be an S&S ISA but kept banging on about CFDs and ended up giving me what 
    appeared to be a small entrance exam for wall street asking about margin 
    calculations on forex deals(!) so I abandoned that one quickly.

    Curious that nobody seems to have mentioned lightyear yet? They appear to be
    a fairly straightforward exec only dealing site, £1 trading fee, no holding charges
    and pay interest on cash held in the account (plus also have a cash ISA too).

    Anyone had any experience of this company. It was a lot more straightforward
    to set up than the others I tried and seems to handle electronic transfer easily. 

    Only just got this done a couple of days ago, so hoping Jarvis will respond soon
    and not start mucking about arranging things with II (a somewhat ironic choice
    as II took over the previous company I was using and started charging fees
    so I rapidly transferred out to XO to get away from them).

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