eBay simple delivery (merged)

JWM

soolin said:

On a different forum someone has posted a statement that they found in one of the announcements explaining about free postage.

“ "If you have chosen to offer free delivery, you agree that the delivery costs owed to eBay will be deducted from your account. You agree that no further delivery costs are owed to you by your buyer for the Simple Delivery label provided to you."

I still don’t think that is well written , but it implies that eBay will charge seller for the label regardless of whether it is used or not. 

I'm assuming that's from the 16th April also?

soolin

JWM said:

soolin said:

On a different forum someone has posted a statement that they found in one of the announcements explaining about free postage.

“ "If you have chosen to offer free delivery, you agree that the delivery costs owed to eBay will be deducted from your account. You agree that no further delivery costs are owed to you by your buyer for the Simple Delivery label provided to you."

I still don’t think that is well written , but it implies that eBay will charge seller for the label regardless of whether it is used or not. 

I'm assuming that's from the 16th April also?

I would interpret that to mean that it applies as soon as simple delivery is enabled on a listing. So even if something is listed today, if it is with simple postage enabled then seller will be charged for a label. 

rizla01

GadgetGuru said:

Let's hope eBay do not choose to use Evri then!

A company I ALWAYS choose to use without fail.

coffersd

Does this mean if i want to carry on without a printer or smartphone, I could offer free postage , pay for the postage myself but as a penalty  would have to pay ebay the simple postage on each item.I suppose for higher value items it is still worth doing 

se2020

soolin said:

On a different forum someone has posted a statement that they found in one of the announcements explaining about free postage.

“ "If you have chosen to offer free delivery, you agree that the delivery costs owed to eBay will be deducted from your account. You agree that no further delivery costs are owed to you by your buyer for the Simple Delivery label provided to you."

I still don’t think that is well written , but it implies that eBay will charge seller for the label regardless of whether it is used or not. 

They charge for the lable out of your eBay balance. 
You have to download the label to get the buyers address. 
If you don't use the label the cost gets refunded back to you eventually. 
At the moment you can still add your own tracking number to a simple delivery order. Not sure if they will block that option soon?

soolin

se2020 said:

soolin said:

On a different forum someone has posted a statement that they found in one of the announcements explaining about free postage.

“ "If you have chosen to offer free delivery, you agree that the delivery costs owed to eBay will be deducted from your account. You agree that no further delivery costs are owed to you by your buyer for the Simple Delivery label provided to you."

I still don’t think that is well written , but it implies that eBay will charge seller for the label regardless of whether it is used or not. 

They charge for the lable out of your eBay balance. 
You have to download the label to get the buyers address. 
If you don't use the label the cost gets refunded back to you eventually. 
At the moment you can still add your own tracking number to a simple delivery order. Not sure if they will block that option soon?

I can’t see anywhere that suggests label cost is refunded back to a seller if label isn’t used. It’s the buyer that gets the refund .
The announcement says nothing apart from the statement that seller will be charged for the label.

” “ "If you have chosen to offer free delivery, you agree that the delivery costs owed to eBay will be deducted from your account. You agree that no further delivery costs are owed to you by your buyer for the Simple Delivery label provided to you."


 It also looks like the option to add tracking manually is already being disabled, several people on other forums are saying they can no longer add tracking for items they have taken to the PO for postage. It would seem obvious that tracking wouldn’t need to be uploaded when simple postage is mandatory, as it will always be added as soon as eBay supply the label. 

se2020

soolin said:

se2020 said:

soolin said:

On a different forum someone has posted a statement that they found in one of the announcements explaining about free postage.

“ "If you have chosen to offer free delivery, you agree that the delivery costs owed to eBay will be deducted from your account. You agree that no further delivery costs are owed to you by your buyer for the Simple Delivery label provided to you."

I still don’t think that is well written , but it implies that eBay will charge seller for the label regardless of whether it is used or not. 

They charge for the lable out of your eBay balance. 
You have to download the label to get the buyers address. 
If you don't use the label the cost gets refunded back to you eventually. 
At the moment you can still add your own tracking number to a simple delivery order. Not sure if they will block that option soon?

I can’t see anywhere that suggests label cost is refunded back to a seller if label isn’t used. It’s the buyer that gets the refund .
The announcement says nothing apart from the statement that seller will be charged for the label.

” “ "If you have chosen to offer free delivery, you agree that the delivery costs owed to eBay will be deducted from your account. You agree that no further delivery costs are owed to you by your buyer for the Simple Delivery label provided to you."


 It also looks like the option to add tracking manually is already being disabled, several people on other forums are saying they can no longer add tracking for items they have taken to the PO for postage. It would seem obvious that tracking wouldn’t need to be uploaded when simple postage is mandatory, as it will always be added as soon as eBay supply the label. 

I (as the seller, listed as free postage) got a refund for a label I didn't use.
I guess whoever pays for the label gets the refund. 

soolin

se2020 said:

soolin said:

se2020 said:

soolin said:

On a different forum someone has posted a statement that they found in one of the announcements explaining about free postage.

“ "If you have chosen to offer free delivery, you agree that the delivery costs owed to eBay will be deducted from your account. You agree that no further delivery costs are owed to you by your buyer for the Simple Delivery label provided to you."

I still don’t think that is well written , but it implies that eBay will charge seller for the label regardless of whether it is used or not. 

They charge for the lable out of your eBay balance. 
You have to download the label to get the buyers address. 
If you don't use the label the cost gets refunded back to you eventually. 
At the moment you can still add your own tracking number to a simple delivery order. Not sure if they will block that option soon?

I can’t see anywhere that suggests label cost is refunded back to a seller if label isn’t used. It’s the buyer that gets the refund .
The announcement says nothing apart from the statement that seller will be charged for the label.

” “ "If you have chosen to offer free delivery, you agree that the delivery costs owed to eBay will be deducted from your account. You agree that no further delivery costs are owed to you by your buyer for the Simple Delivery label provided to you."


 It also looks like the option to add tracking manually is already being disabled, several people on other forums are saying they can no longer add tracking for items they have taken to the PO for postage. It would seem obvious that tracking wouldn’t need to be uploaded when simple postage is mandatory, as it will always be added as soon as eBay supply the label. 

I (as the seller, listed as free postage) got a refund for a label I didn't use.
I guess whoever pays for the label gets the refund. 

That isn't what other people are experiencing, but if simple postage can be side stepped just by refusing to use the label , then I can imagine many sellers will be using the loophole. 

It doesn't get round the issue though that racking can't be uploaded, so their is a risk you will lose any INR opened. 

se2020

soolin said:

se2020 said:

soolin said:

se2020 said:

soolin said:

On a different forum someone has posted a statement that they found in one of the announcements explaining about free postage.

“ "If you have chosen to offer free delivery, you agree that the delivery costs owed to eBay will be deducted from your account. You agree that no further delivery costs are owed to you by your buyer for the Simple Delivery label provided to you."

I still don’t think that is well written , but it implies that eBay will charge seller for the label regardless of whether it is used or not. 

They charge for the lable out of your eBay balance. 
You have to download the label to get the buyers address. 
If you don't use the label the cost gets refunded back to you eventually. 
At the moment you can still add your own tracking number to a simple delivery order. Not sure if they will block that option soon?

I can’t see anywhere that suggests label cost is refunded back to a seller if label isn’t used. It’s the buyer that gets the refund .
The announcement says nothing apart from the statement that seller will be charged for the label.

” “ "If you have chosen to offer free delivery, you agree that the delivery costs owed to eBay will be deducted from your account. You agree that no further delivery costs are owed to you by your buyer for the Simple Delivery label provided to you."


 It also looks like the option to add tracking manually is already being disabled, several people on other forums are saying they can no longer add tracking for items they have taken to the PO for postage. It would seem obvious that tracking wouldn’t need to be uploaded when simple postage is mandatory, as it will always be added as soon as eBay supply the label. 

I (as the seller, listed as free postage) got a refund for a label I didn't use.
I guess whoever pays for the label gets the refund. 

That isn't what other people are experiencing, but if simple postage can be side stepped just by refusing to use the label , then I can imagine many sellers will be using the loophole. 

It doesn't get round the issue though that racking can't be uploaded, so their is a risk you will lose any INR opened. 

Mine was a few weeks ago and it did let me add the tracking.
Not used it since!

messia07

so if I understand this correctly, you buy the postage on eBay, take your parcel to the post office with a QR code and they print out the label for you? 

the Royal Mail parcel options on eBay all look quite basic (size/weight), happens if you want to insure the parcel and have a signature? for example if the parcel is worth £150, will it just be sent basic postage?

also, if you make a mistake regarding the parcel size or weight and have printed out the label, how would you get a refund on the postage and get another label? In the past, I've weighed parcels at home, got a certain weight - then gone to the post office, and it's different. same goes for sizing. once I had to refund a buyer for a missing parcel.. later I found out he had to pay a Royal Mail postage charge due to incorrect sizing (it was the correct size - I used the guide at the post office)... he kept the refund and the item(!)  

it just sounds messy. I just prefer to go to the post office and send things from there.. less risk of mistakes.