new octopus 14mth fix

Slinky

bristolleedsfan said:

Slinky said:

Telegraph_Sam said:

Phone calls to Octopus HQ can also make for long waits - I have usually budgeted for 2 or more renditions of Jailhouse Rock (EP) before getting through, and one is not always sure that the respondent is fully clued up. 

Odd.  Whenever I call I'm listening to 'I believe'

https://octopus.energy/blog/why-we-do-things-differently-from-love-power-to-the-wheel-of-fortune/

"Research suggests that the #1 song from the year you were 14 is statistically likely to deliver the biggest hit of nostalgia, so we've set up our phones to play you precisely that song when you call in. If it's not a winner, you can set your own hold music, picking from a list of #1s from over the years on your online account. Want to pick yours? Scroll down to the bottom of your communication preferences"

Thanks for that. There's no way I was born in the era of I believe!  Have selected Is this the way to Amarillo from their possible options.

wrf12345

Next step will be to upload your fav tunes... but better yet if they answer the phone quickly, which, to be fair, they have done on the few occasions I have had to phone them.

vic_sf49

But is the trick to pick a song you don't know, so you're not doing "on hold karaoke", and whoever answers gets deafened by my out of tune attempts at singing?

Luckily their ears are safe, as I always email.

I did change my song from the default though.

debitcardmayhem

Reminds me of the days when I signed up for here, I was waiting in the queue on the phone to Yorkshire Bank, and as I said to the operator after a 55 min wait, When I got in the queue the music was The four seasons , by Vivaldi, it was spring at the start and when you answered it was winter.

vic_sf49

Loyal Fix April v2 is released. Off to switch my electric again.

Edited to add.... although this is only a 12 month fix, whereas I'm on a 14 month fix, so I don't think I'll switch. It'd only save me 27p per year on my usage.

Figures for East Midlands......

wrf12345

Well spotted, the unit rate has gone down 0.14 and s/c the same, exciting times.

barker77

vic_sf49 said:

Loyal Fix April v2 is released. Off to switch my electric again.

Edited to add.... although this is only a 12 month fix, whereas I'm on a 14 month fix, so I don't think I'll switch. It'd only save me 27p per year on my usage.

Figures for East Midlands......

Are there requirements for this or can anyone be on eco 7? 

QrizB

barker77 said:

vic_sf49 said:

Loyal Fix April v2 is released. Off to switch my electric again.

Edited to add.... although this is only a 12 month fix, whereas I'm on a 14 month fix, so I don't think I'll switch. It'd only save me 27p per year on my usage.

Figures for East Midlands......

Are there requirements for this or can anyone be on eco 7? 

For a loyalty fix, you need to be a pre-existing customer. There's a slightly more expensive non-loyalty fix too, for new customers.

Anyone with a DCC-communicating smart meter can join E7, as can anyone with an old dumb E7 meter.

Telegraph_Sam

I can't see the point of releasing new versions that are only marginally different from the existing one. The "reward" for being a loyalty customer is also minute

Edit:That said, it is obviously a bonus to have someone with sharper eyes than mine to draw attention to new versions regardless of what they offer

barker77

QrizB said:

barker77 said:

vic_sf49 said:

Loyal Fix April v2 is released. Off to switch my electric again.

Edited to add.... although this is only a 12 month fix, whereas I'm on a 14 month fix, so I don't think I'll switch. It'd only save me 27p per year on my usage.

Figures for East Midlands......

Are there requirements for this or can anyone be on eco 7? 

For a loyalty fix, you need to be a pre-existing customer. There's a slightly more expensive non-loyalty fix too, for new customers.

Anyone with a DCC-communicating smart meter can join E7, as can anyone with an old dumb E7 meter.

Interesting. Do you still pay two standing charges if have a smart meter ?