new octopus 14mth fix

Telegraph_Sam

That amazes me.  I thought that their big selling point USP was no exit fees.  I ask myself if they can retro-introduce exit fees into pre-existing contracts - mine at present is the no-fee 14 Month Fix. If they want to reduce churning the first obvious move would be to reduce the no and frequency of new version introductions.

vic_sf49

Ooh, thanks for pointing that out @vienna28! I don't always scroll down to the bottom of the page to check the exit fees.

Well that has spoiled my fun, and also opened up competition with other companies, as the £0 exit fees was a major draw to Octopus. Drat.

bristolleedsfan

Looks like reason for exit fees on April 2024v4 is to top dual fuel table for 12 month fix just pipping OFTM by a whisker.

zexpe

inkydolphin said:

The constantly changing fixes just make you feel ripped off when you forget to check the latest fix for a few weeks and miss out by a few days. Great that you can switch for free of course. I've now set a DAILY reminder to check for new tariffs!

It's so tedious having to check tariffs all the time and then go through all the malarkey of changing them that I'm beginning to think it might just be easier to go back to the Tracker!

northernstar007

zexpe said:

inkydolphin said:

The constantly changing fixes just make you feel ripped off when you forget to check the latest fix for a few weeks and miss out by a few days. Great that you can switch for free of course. I've now set a DAILY reminder to check for new tariffs!

It's so tedious having to check tariffs all the time and then go through all the malarky of changing them that I'm beginning to think it might just be easier to go back to the Tracker!

wont have to do it if signing up to a new tariff with the £100 exit fee, so i'm holding out its now a game of poker 

Telegraph_Sam

I have yet to check if Tracker returnees now sign up to an exit fee contract. Ditto Agile ... and all stations west.

northernstar007

to cover the increase in SC and my current price for gas, i'm going to try and hold out to 5.4p kwh
sam i dont think tracker has a exit fee just yet  but that could change 

Telegraph_Sam

I can't see any mention of a Tracker exit fee in All Our [current] Tariffs. If it's there but concealed, that would be naughty

northernstar007

Telegraph_Sam said:

I can't see any mention of a Tracker exit fee in All Our [current] Tariffs. If it's there but concealed, that would be naughty

maybe on new tariffs if/when they come out, they cant just add it in on your current tariff

MWT

Telegraph_Sam said:

I have yet to check if Tracker returnees now sign up to an exit fee contract. Ditto Agile ... and all stations west.

You will not find an exit fee on a variable tariff, that would make no sense.

Fixed tariffs are a different matter and you should always look for any exit fees any time you consider moving to a new fix. The exit fees add balance to the tariff in that they commit to providing energy at a fixed price and you agree to take the tariff for a fixed period, or pay a fee to exit.

Fixed tariffs with no exit fee are a risk to the supplier only, so nice when they are available but historically not typical.