Tech-dummie needs help please!

andyrules

have got several 'request timed out' messages, and finally ping statistics for 64.233.183.104:
packets: sent = 4, received = 0 lost = 4 (100% loss)
for 192.168.1.1
packets: sent = 4 received = 0 lost = 4 (100% loss)

albertross_2

so ping 192.168.1.1 = 100% loss?

ipconfig /all > c:\1.txt
notepad c:\1.txt

what does it say under the wireless section

should be something like

Dhcp Enabled. . . . . . . . . . . : yes
IP Address. . . . . . . . . . . . : 192.168.1.103
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

andyrules

it says the same for both pings

andyrules

got a notepad box

albertross_2

ok, try the

ipconfig /all > c:\1.txt
notepad c:\1.txt

empty box??

do you have a third party firewall on this laptop?

andyrules

Dhcp Enabled. . . . . . . . . . . : yes
IP Address. . . . . . . . . . . . : 192.168.1.103
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.8.100

can't see this
NetBIOS over Tcpip. . . . . . . . : Enabled

andyrules

Doubt there's a firewall, can I check?

albertross_2

ok, this looks wrong

DNS Servers . . . . . . . . . . . : 192.168.8.100

it should be your routers ip address, 192.168.1.1

have a look in control panel, networks, wireless, see if you can find it under tcpip settings

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before you do that, do the ipconfig /all on your working pc, and make sure the gateway and dns server is pointing to 192.168.1.1

andyrules

I can't find it

pointing to 194.168.4.100

194.168.8.100

albertross_2

control panel, networks, wireless, properties, tcpip, properties, advanced, dns

did you check the ipconfig on the working pc points to 192.168.1.1 for gateway and dns