New debt added to credit file from AGG - no idea who they are!

fatbelly

deewhite1967 said:

I've also had a letter from capquest saying I owe money to shop direct mail order, with some random reference number ,no other information as to who or what i owe the money for ,so I have no idea what this is about . I haven't had a shopping catalogue for nearly 20 years and . What do I do,  should I just ignore it .

And is this showing as AGG Booth on your credit file?

You should send a prove-it letter

oopstheydiditagain

AGG Booth Title Limited also dropped a default on my credit file ruining years of hard work. The director is listed on an awful lot of companies most based in 1 bartholomew Lane in London. There are no contact details for this company so I did a little digging through the list of directors companies. One of the companies that she is a director of is called Star Receivables Limited and guess what, one of the other directors is someone called Simon Cowell, yes the same Simon Cowell from Britains Got Talent. Now, Mr Cowell has contact details that are freely available so I thought it only fair to contact Mr Cowell and explain the situation. I am still waiting for a reply from Mr Cowell.
It's early days but I will not take this lying down.

fatbelly

oopstheydiditagain said:

AGG Booth Title Limited also dropped a default on my credit file ruining years of hard work. The director is listed on an awful lot of companies most based in 1 bartholomew Lane in London. There are no contact details for this company so I did a little digging through the list of directors companies. One of the companies that she is a director of is called Star Receivables Limited and guess what, one of the other directors is someone called Simon Cowell, yes the same Simon Cowell from Britains Got Talent. Now, Mr Cowell has contact details that are freely available so I thought it only fair to contact Mr Cowell and explain the situation. I am still waiting for a reply from Mr Cowell.
It's early days but I will not take this lying down.

Good. Keep us updated.

I suggest that people do contact the credit reference agency when these entries appear and say something like

'It is unfair to be posting a negative entry on my file when the company concerned has no publicly available contact details. Please suppress this entry until this company can supply sufficient information'

I doubt it will work but the CRAs are in the best position to exert some influence

RAS

Just been down a bit like of a rabbit hole looking at individuals with significant control. There appear to be layer upon layer upon layer of companies whose main function is to hold other companies. Goes from Arrow Global Group via Manchester to limited liability partnerships including TDR Capital GP LLP in Bentick Street who have the rights to surplus assets?

And some of the corporate directors of some of those companies have registered addresses at Bartholomew Lane. So getting any working contact details is going to be impossible.

hereagain22

I have raised a query on Transunion stating that I do not recognise the account. Hopefully if we all do the same then it can prompt some kind of response?

Still no contact from them or anyone acting on their behalf.

So frustrating! 

Gregon

Finally have a response from experian who have confirmed the original credit card (Vanquis) and who owns the debt (NCO) and they advise there is late payments so will not remove the “late payment” notifications.  I have emailed Experian back with one year of payments made on the same date each month to the same account number. I have advised I can provide dates going further back.  What is odd- my credit file shows 3 payments one late, one on time and one late… yet my bank statement shows these have been paid to the same account on the same date each month- Will keep you updated.  (This AGG company are awful and i’m hoping this does not affect my mortgage in principle) 

fatbelly

If NCO own the debt, why is it being reported as AGG?

Arrow Global Group have their own Trustpilot page

https://uk.trustpilot.com/review/www.arrowglobal.net

RAS

At least one complainant on the Trustpilot page mention NCO - 17 June 2022.

fatbelly

It looks like they are all involved.

If it's clear that AGG = NCO then we should encourage the credit firms to mark it that way and provide their contact details

https://www.ncoeurope.com/contact

RAS

Allied Global Group was acquired by TDR in October 2021.

On 31 May 2023, Arrow GG sold most of its customer accounts and they are now all administered by Capquest in Glasgow, part of Intrum. Prior to.2024, a number of people were directors of multiple Arrow Global companies and multiple Intrum or Capquest companies and they still use the same Booth Street address.

Zachary Jason Lewy was director of a number of Crapquest and Arrow Group companies until 2019, most of which are dissolved. He remains CEO of Sherwood Parentco which owns Arrow Global Group down the line. And director of Sherwood TopCo based at Bentinck Street. He is past chair of the debt buyers association for some companies.

TDR are listed as being the person with major interest in Sherwood Topco.