New debt added to credit file from AGG - no idea who they are!

Joycee59

I have the same problem.
I recently received an alert from Money Supermarket notifying me that a new address has been linked to my account with Agg Booth Title Limited. This is concerning, as I have no awareness of this credit card account, which was supposedly opened on June 10, 2012, and updated on October 31, 2024. The credit limit of just £750 is strange, especially since the current balance stands at £709. Furthermore, today I received yet another alert indicating that I have missed a payment on this account! I need help resolving this situation immediately, as I have no memory of ever having a credit card in the past.

fatbelly

We may soon find out what this is about. Please post here if you get any leads. I will also do some digging.

For now, no-one panic

They or an agent must write to you, and can get your current address from your file. There's no point running a scam if it doesn't produce revenue!

hereagain22

sourcrates said:

If they are not chasing you for money, then just ignore it for now.

I understand its a good thing to keep abreast of events on your credit file, but you can pay too much attention to it.

Thank you. I will wait and see for now : / 

I know what you mean it can become obsessive but we are hoping to apply for a mortgage in the next couple of years (first time) so this feels like a disaster. I am just about to clear some old niggly debts including a couple of defaults and now this pops up to drag me down :O 

fatbelly

I'm not 100% sure but I think this may be Arrow Global Group and you will be contacted by Capquest

https://www.arrowglobal.net/customers

sourcrates

fatbelly said:

I'm not 100% sure but I think this may be Arrow Global Group and you will be contacted by Capquest

https://www.arrowglobal.net/customers

AGG - Arrow Global Group.

Well done that man, that makes more sense yes.

Gregon

I too have had this company appear on my credit score;  no history but a late payment in Sept…. the mystery account was opened in 2015 and no credit info before this date (just blank) with a balance just under 3k owed. I’m at the same address and have had no correspondence. I have no idea what this relates to. Nothing showing on full credit score, just this AGG. I have raised this with experian as an account i’m unaware of….  

fatbelly

Gregon said:

I too have had this company appear on my credit score;  no history but a late payment in Sept…. the mystery account was opened in 2015 and no credit info before this date (just blank) with a balance just under 3k owed. I’m at the same address and have had no correspondence. I have no idea what this relates to. Nothing showing on full credit score, just this AGG. I have raised this with experian as an account i’m unaware of….  

Can you let us know what they say?

hereagain22

Gregon said:

I too have had this company appear on my credit score;  no history but a late payment in Sept…. the mystery account was opened in 2015 and no credit info before this date (just blank) with a balance just under 3k owed. I’m at the same address and have had no correspondence. I have no idea what this relates to. Nothing showing on full credit score, just this AGG. I have raised this with experian as an account i’m unaware of….  

That is so strange - same no history there, just a missed payment in September showing? 

sourcrates

"As of 31st May 2023 Arrow Global has sold the vast majority of its accounts to new owners. Both the new owners and Arrow Global have appointed Capquest Debt Recovery Ltd (“Capquest”) to administer your account going forward from this date". 

Looks like Arrow Global offloaded all its debt portfolio to new owners just under 2 years ago, so it stands to reason that about now they will be sifting through them, and that could be why these accounts are appearing on some peoples credit files.

Expect Capquest, or a lacky acting for them, to be in touch soon.

deewhite1967

I've also had a letter from capquest saying I owe money to shop direct mail order, with some random reference number ,no other information as to who or what i owe the money for ,so I have no idea what this is about . I haven't had a shopping catalogue for nearly 20 years and . What do I do,  should I just ignore it .