Lloyds Group allowing multi brand branch access

jameseonline

flaneurs_lobster said:

After 20 years, NOW I can pay that cheque into my BoS account at the local Lloyds branch, and not be told that I had to walk a mile to the BoS branch.

You must be so happy 😁 

7sefton

jameseonline said:

sausage_time said:

Can't RBS and NatWest customers use each others branches? 

Having said that, a very long time ago I recall using Midland Bank branches as a Clydesdale Bank customer.  Distinct and now extinct brands.

my 1st thought when seeing this news was NatWest and RBS already been doing this for a while

Yes, and they did so shortly before closing all RBS branches in England & Wales, and all NatWest branches in Scotland. Meaning they essentially just had one national branch network, albeit with a different sign above the door in Scotland (although they even changed all the colours so it was just NatWest purple). 

Halifax won’t last long as a high street brand.

Andy724246

Rob5342 said:

I'm surprised they didn't do this years ago like HSBC did with allowing First Direct customers to use HSBC branches. It's ridiculous having two sets of branches in an age where most 

First Direct customers were always allowed to use Midland Bank branches, FD being the telephone banking arm of Midland Bank. HSBC then purchased Midland Bank and rebranded them to HSBC. I’m a long standing Midland / HSBC / First Direct customer, over forty years!

35har1old

eskbanker said:

35har1old said:

GTR_King said:

So in the future there will only one app/website for all LBG Banks or for example on Lloyds app/website you will be able to see all your accounts with Halifax?

What about BOS currently able to be viewed via Halifax and the same with BOS 

What about it?  Halifax is structured as a division of BoS so the two have been like that for 15+ years, but they operate under a separate banking licence from Lloyds, despite being part of the same overall parent group, and there's no visibility of BoS/Halifax products from the Lloyds app/website, as stated.

I stated that BOS and Halifax where visible on each others web sites I made no mention of Lloyds being visible 

35har1old

GTR_King said:

So in the future there will only one app/website for all LBG Banks or for example on Lloyds app/website you will be able to see all your accounts with Halifax?

At the moment they are stating that they are going to improve the BOS and Halifax apps

35har1old

steven141 said:

I have a Lloyds account but live in Scotland and although some basic things like paying into your Lloyds Account was possible, opening a new account or product with the Lloyds brand wasn’t and they were focused on Bank of Scotland so now I’m guessing that you will have a choice of brand.

in my opinion, it’s probably time to retire the Halifax brand for current accounts etc and just keep it for Mortgages and move everyone over to Lloyds. 

I have accounts with all three never had a problem opening any of them

Rob5342

35har1old said:

Rob5342 said:

35har1old said:

Rob5342 said:

I'm surprised they didn't do this years ago like HSBC did with allowing First Direct customers to use HSBC branches. It's ridiculous having two sets of branches in an age where most people bank online.

They all seem to be closely linked behind the scenes anyway. The website and app are virtually identical, and when i filled in the online form to handle my late fathers Lloyd's account I could use my Halifax account to confirm my id. 

Did First Direct ever have branches?

No, but it was just another brand they had and allowed use of HSBC branches. I dont see why Lloyd's and Halifax couldn't have done the same, they are pretty muxh identical just with a different colour scheme. 

There current accounts are poles apart.

I've just had a look at their websites. Ok, they aren't absolutely identical but I'm struggling to see much of a difference between their current accounts. Apart from the colour and name even the websites are very similar to each other.

jameseonline

Lloyds recently had a refresh so I'm assuming Halifax &/or Bank Of Scotland will too

eskbanker

35har1old said:

eskbanker said:

35har1old said:

GTR_King said:

So in the future there will only one app/website for all LBG Banks or for example on Lloyds app/website you will be able to see all your accounts with Halifax?

What about BOS currently able to be viewed via Halifax and the same with BOS 

What about it?  Halifax is structured as a division of BoS so the two have been like that for 15+ years, but they operate under a separate banking licence from Lloyds, despite being part of the same overall parent group, and there's no visibility of BoS/Halifax products from the Lloyds app/website, as stated.

I stated that BOS and Halifax where visible on each others web sites I made no mention of Lloyds being visible

Nobody disputes that Halifax and BoS have been visible on each other's sites and apps, but that didn't address the post you were replying to, which was asking about app/website consolidation "for all LBG Banks" or whether "on Lloyds app/website you will be able to see all your accounts with Halifax", i.e. asking about whether something is going to be changing in this area rather than wanting to discuss what's already been in place for many years.

M25

sausage_time said:

Can't RBS and NatWest customers use each others branches? 

Having said that, a very long time ago I recall using Midland Bank branches as a Clydesdale Bank customer.  Distinct and now extinct brands.

The Clydesdale Bank still print money in Scotland and have a website https://secure.cbonline.co.uk