The Old Regular Savers Discussion Thread 28/12/24-29/1/26

friolento

HANLEY crediting rules from their savings T&Cs

However, in your account opening email they also state: From the date you fund this account there will be a 10 day stop on any withdrawals. This is to enable us to complete our processes and back ground checks.

Hattie627

Hanley BS

I'm a new customer and opened the account successfully. Paid in £300 by debit card as part of the opening process.

Can't get access online as waiting for User ID to come by snail mail, so don't have account number.

Can I use the application reference in the reference field to set up a SO? CoP not giving a match today but perhaps will tomorrow.

saverkev

ordnancesurvey84 said:

Hanley have now released TAR10 which is the online version of their Smart Saver - all easily opened through online banking and account now showing in the app.

It's £300/month for 12 months at 6.5% AER variable - maximum balance of £3,600 - the account allows two penalty-free withdrawals per tax year, otherwise withdrawals allowed but with a loss of interest.

https://www.thehanley.co.uk/savings/products/1-year-online-smart-saver-tar10

Hanley

Thanks
ordnancesurvey84
Opened as new customer - unable to get text verification for some reason so asked for email instead - opened ok and will fund in the morning using the reference number from the application approved page. Probable going to reduce payments to 6% Monmouthshire to fund this and anything else which may hopefully become available (Scottish On line - Principality Christmas)

Born2Save_3

Hanley BS recent Regular Savers

Specifically :

1 Year Online Smart Saver (TAR10)

1 Year Branch Smart Saver (TAR09)

I don't see anything in the summary terms or the general terms conditions that prohibit having both accounts.  Or does anyone have information to the contrary ?

Of course the challenge is how to open the Branch version by post or remotely in some way.

Has anyone found the Summary Terms as a pdf or similar for either/both of these accounts ?  When I opened the online account from being logged in, only the FSCS pdf was found, the others were missing (404).

This is also an RS that requires deposits to be made or there will be consequences if missing 3 or more months in total over the term.  In the event of missing 3 or more months contributions, would HEBS actually do what they state.

allegro120

Aidanmc said:

allegro120 said:

subjecttocontract said:

Hanley EBS......I applied as a new customer. Found it dead easy, filled the form online, account opened quickly, just got to wait for a used ID  in the post. One of the easiest accounts to open. Well pleased.

Not for me. Applied this morning, got email “application saved successfully” but the account is not opened. I’ve tried as an existing customer too, no luck with that either. 

allegro120 said:

subjecttocontract said:

Hanley EBS......I applied as a new customer. Found it dead easy, filled the form online, account opened quickly, just got to wait for a used ID  in the post. One of the easiest accounts to open. Well pleased.

Not for me. Applied this morning, got email “application saved successfully” but the account is not opened. I’ve tried as an existing customer too, no luck with that either. 

Did you try the 'Complete your application' link in the email?

Yes I did, it brought me back to the same point. I think I've tried everything now, even deleting cookies and trying different browsers.  I guess I'll have to call Hanley tomorrow. 

Aidanmc

Hattie627 said:

Hanley BS

I'm a new customer and opened the account successfully. Paid in £300 by debit card as part of the opening process.

Can't get access online as waiting for User ID to come by snail mail, so don't have account number.

Can I use the application reference in the reference field to set up a SO? CoP not giving a match today but perhaps will tomorrow.

It seems to suggest that the application reference can be used for the first deposit but i don't know about subsequent ones. I would wait until you get online access and get the account number, still be in time for Nov deposit.

Bridlington1

Aidanmc said:

Hattie627 said:

Hanley BS

I'm a new customer and opened the account successfully. Paid in £300 by debit card as part of the opening process.

Can't get access online as waiting for User ID to come by snail mail, so don't have account number.

Can I use the application reference in the reference field to set up a SO? CoP not giving a match today but perhaps will tomorrow.

It seems to suggest that the application reference can be used for the first deposit but i don't know about subsequent ones. I would wait until you get online access and get the account number, still be in time for Nov deposit.

In my experience the application reference is the account number. As an existing customer mine showed in online banking immediately.

Also worth noting that HEBS allow you to make deposits into their savings accounts by DD as well as debit card, I can't see anything in the terms excluding you from doing this with their regular savers.

For further details see:
https://forums.moneysavingexpert.com/discussion/6445857/savings-investment-dds-and-debit-card-deposits-an-updated-list/p1

KneadtheDough

Bridlington1 said:

Aidanmc said:

Hattie627 said:

Hanley BS

I'm a new customer and opened the account successfully. Paid in £300 by debit card as part of the opening process.

Can't get access online as waiting for User ID to come by snail mail, so don't have account number.

Can I use the application reference in the reference field to set up a SO? CoP not giving a match today but perhaps will tomorrow.

It seems to suggest that the application reference can be used for the first deposit but i don't know about subsequent ones. I would wait until you get online access and get the account number, still be in time for Nov deposit.

In my experience the application reference is the account number. As an existing customer mine showed in online banking immediately.

Also worth noting that HEBS allow you to make deposits into their savings accounts by DD as well as debit card, I can't see anything in the terms excluding you from doing this with their regular savers.

For further details see:
https://forums.moneysavingexpert.com/discussion/6445857/savings-investment-dds-and-debit-card-deposits-an-updated-list/p1

Hanley / HEBS

If it helps further, this is from their General Terms and Conditions for Savings Accounts:

" 7.2.  You can also pay money into your account by Standing Order (although you will need to set this up direct with your bank). We can accept payments into your account by direct debit, please ask for further details.

"

happybagger

Born2Save_3 said:

Hanley BS recent Regular Savers

Specifically :

1 Year Online Smart Saver (TAR10)

1 Year Branch Smart Saver (TAR09)

I don't see anything in the summary terms or the general terms conditions that prohibit having both accounts.  Or does anyone have information to the contrary ?

Of course the challenge is how to open the Branch version by post or remotely in some way.

It doesn't stipulate you can't have both versions. The branch terms don't even stipulate you can only have one branch version (whereas the online one does state only one of those).
That's how it stands... at the moment. I might take a trip over next week and see what happens... 

Born2Save_3

happybagger said:

Born2Save_3 said:

Hanley BS recent Regular Savers

Specifically :

1 Year Online Smart Saver (TAR10)

1 Year Branch Smart Saver (TAR09)

I don't see anything in the summary terms or the general terms conditions that prohibit having both accounts.  Or does anyone have information to the contrary ?

Of course the challenge is how to open the Branch version by post or remotely in some way.

It doesn't stipulate you can't have both versions. The branch terms don't even stipulate you can only have one branch version (whereas the online one does state only one of those).
That's how it stands... at the moment. I might take a trip over next week and see what happens... 

Thanks for this.  If you do take a trip, hope you can share your results and any advice.