The Old Regular Savers Discussion Thread 28/12/24-29/1/26

Kim_13

Gave opening Hanley on mobile device another go this morning (selecting the request desktop website option) and it gave me a completely different view when logging in as directed. Opened and funded. 2 withdrawals per tax year so it’s effectively 4 withdrawals over the term if timed right.

Guessing you just add the account number as a reference on the Direct Debit form, as I can’t see anything else that can be done. It will be useful to have a DD for the required £25 and then top up from there as funds allow.

Slinky

Hanley, my attempt to validate the application failed, currently number 2 in the queue on their phoneline, where I've been for about 15 minutes. If you're ahead of me, please hurry up!

Hattie627

flaneurs_lobster said:

Aidanmc said:

Hanley
COP didn't match the account using the application ref number as payment reference. Account opened yesterday.

Me too, ignored CoP warning and paid the min balance of £25 by FP yesterday (using RBS, some banks don't allow you to proceed past this point).

Showing on account this AM, followed it with remaining month's funding.

You presumably have access online to see the payment? If so, can you confirm that the account number is the same as the application reference?

friolento

HANLEY

I FPed my opening deposit yesterday morning, well before their daily deadline. The money showed up today, with a credit date of today. I am not overly impressed but can’t be bothered to contact them about it.

Aidanmc

Hattie627 said:

flaneurs_lobster said:

Aidanmc said:

Hanley
COP didn't match the account using the application ref number as payment reference. Account opened yesterday.

Me too, ignored CoP warning and paid the min balance of £25 by FP yesterday (using RBS, some banks don't allow you to proceed past this point).

Showing on account this AM, followed it with remaining month's funding.

You presumably have access online to see the payment? If so, can you confirm that the account number is the same as the application reference?

I emailed Hanley about this yesterday. They confirmed i can use the application reference number when making a bank transfer deposit. 
Some others here also said the numbers were the same.
I went ahead wit the deposit this morning, CoP didn't match but i proceeded anyhow. 

flaneurs_lobster

Hattie627 said:

flaneurs_lobster said:

Aidanmc said:

Hanley
COP didn't match the account using the application ref number as payment reference. Account opened yesterday.

Me too, ignored CoP warning and paid the min balance of £25 by FP yesterday (using RBS, some banks don't allow you to proceed past this point).

Showing on account this AM, followed it with remaining month's funding.

You presumably have access online to see the payment? If so, can you confirm that the account number is the same as the application reference?

Yes it is, but I was an existing customer and I don't know if this makes any difference.

allegro120

Hattie627 said:

flaneurs_lobster said:

Aidanmc said:

Hanley
COP didn't match the account using the application ref number as payment reference. Account opened yesterday.

Me too, ignored CoP warning and paid the min balance of £25 by FP yesterday (using RBS, some banks don't allow you to proceed past this point).

Showing on account this AM, followed it with remaining month's funding.

You presumably have access online to see the payment? If so, can you confirm that the account number is the same as the application reference?

I've just been on the phone to Hanley, they have confirmed that the reference is the account number.  My old closed account number starts with 000 too, so this should be correct.

Kim_13

My account number is also the reference, an 8 digit number starting 000.

My Branch Saver starts with 0000, about 10000 and 2 years 4 months between the two.

Bridlington1

friolento said:

HANLEY

I FPed my opening deposit yesterday morning, well before their daily deadline. The money showed up today, with a credit date of today. I am not overly impressed but can’t be bothered to contact them about it.

Also beware their cut off for payments out is quite early too. If you ask them to make a payment out on a specified future date if they don't get round to processing it till late that day the payment would arrive a working day later than it should.

jameseonline

Anybody got a Newcastle Regular Saver maturing soon?

I got an email recently explaining it will change to an Easy Saver, which is fine but what I don't understand is why the email shows BOTH a monthly rate AND a yearly rate for the account.

I contacted them via Instagram they seem to suggest instructions being given?

Tried contacting them again they now saying they won't talk about account specifics over social media, I'm like I'm not talking about transaction history or anything 😌