The Old Regular Savers Discussion Thread 28/12/24-29/1/26

surreysaver

I've had a Halifax Regular Saver for years, and every year on maturity the balance has been transferred to my Instant Saver account, and the regular saver has renewed automatically. However, I've logged into the Halifax app today and the following message popped up:

Your Regular Saver

Your Regular Saver account term ends soon. Your account will then change into an Everyday Saver.

Check out our range of products and best rates we have available for you.

I've just been on the phone with them, and spoken to someone who seems to think that this won't happen, but that an Everyday Saver account will be opened instead for the maturity balance, with the Regular Saver renewing automatically. She didn't instill me with great confidence as she appeared to be reading from this webpage https://www.halifax.co.uk/savings/fixed-term/regular-saver.html which says something slightly different.

Has anyone else had this message, and if so, what actually happened to your account(s)? I'd pop into my local branch to ask, but it's now closed down 😔.

An Everyday Saver gets opened when you open the Regular Saver. If you don't want your Regular Saver to roll over, you need to close the Everyday Saver when it's opened.

allegro120

tiptoe_mouse said:

I've had a Halifax Regular Saver for years, and every year on maturity the balance has been transferred to my Instant Saver account, and the regular saver has renewed automatically. However, I've logged into the Halifax app today and the following message popped up:

Your Regular Saver

Your Regular Saver account term ends soon. Your account will then change into an Everyday Saver.

Check out our range of products and best rates we have available for you.

I've just been on the phone with them, and spoken to someone who seems to think that this won't happen, but that an Everyday Saver account will be opened instead for the maturity balance, with the Regular Saver renewing automatically. She didn't instill me with great confidence as she appeared to be reading from this webpage https://www.halifax.co.uk/savings/fixed-term/regular-saver.html which says something slightly different.

Has anyone else had this message, and if so, what actually happened to your account(s)? I'd pop into my local branch to ask, but it's now closed down 😔.

Halifax
My last renewal was in March, so I'm not up to date, but can say that I've never received such messages in my app.  I always get a letter that explains what's going to happen (i.e money transfered to EA account and RS will roll over), and that's what always happen.  I suspect whoever composed this message aren't familiar with this product.

allegro120

jameseonline said:

Anybody got a Newcastle Regular Saver maturing soon?

I got an email recently explaining it will change to an Easy Saver, which is fine but what I don't understand is why the email shows BOTH a monthly rate AND a yearly rate for the account.

I contacted them via Instagram they seem to suggest instructions being given?

Tried contacting them again they now saying they won't talk about account specifics over social media, I'm like I'm not talking about transaction history or anything 😌

I have mine maturing on Saturday, I will be closing it on Friday morning so I can receive funds before it turns into an Easy Saver.  

Born2Save_3

WillPS said:

Born2Save_3 said:

Hanley BS recent Regular Savers

Specifically :

1 Year Online Smart Saver (TAR10)

1 Year Branch Smart Saver (TAR09)

I don't see anything in the summary terms or the general terms conditions that prohibit having both accounts.  Or does anyone have information to the contrary ?

Of course the challenge is how to open the Branch version by post or remotely in some way.

Has anyone found the Summary Terms as a pdf or similar for either/both of these accounts ?  When I opened the online account from being logged in, only the FSCS pdf was found, the others were missing (404).

This is also an RS that requires deposits to be made or there will be consequences if missing 3 or more months in total over the term.  In the event of missing 3 or more months contributions, would HEBS actually do what they state.

Anyone successfully opened both? I'm travelling to Stoke for work next week so will give it a go in person unless I'm deterred from doing so  

Just called Hanley.

Told can have only 1 account of each type,  Online is type TAR10 and branch is type TAR09. So had confirmed that is perfectly OK to have both online and branch at same time and fully fund every month (unlike MHBS).

I opened and did my first transfer for £300 yesterday, without satisfying COP, after 4pm and it is not showing in Hanley as of just now.  Hanley's intermediary bank is Lloyds. Lloyds collects together all transfers to Hanley up to ~4pm and sends on the Hanley next morning. It's the date that Lloyds states in this batch that Hanley takes as the date of credit.

Above is what I was informed by Hanley person on phone.

Aidanmc

allegro120 said:

jameseonline said:

Anybody got a Newcastle Regular Saver maturing soon?

I got an email recently explaining it will change to an Easy Saver, which is fine but what I don't understand is why the email shows BOTH a monthly rate AND a yearly rate for the account.

I contacted them via Instagram they seem to suggest instructions being given?

Tried contacting them again they now saying they won't talk about account specifics over social media, I'm like I'm not talking about transaction history or anything 😌

I have mine maturing on Saturday, I will be closing it on Friday morning so I can receive funds before it turns into an Easy Saver.  

I'm the same, will closure be processed and funds received same day?

savethepandas

Scottish Building Society - Proof of Identity

My application, which was received by SBS on 13th October, was returned to me on Monday, with a covering letter stating that I had not provided a List A - Proof of Identity document. Also included was a list of acceptable proofs of identity reference SBS556.POIC.3.12.0523, still specifying a HMRC letter was acceptable.

I had provided a HMRC letter dated June 2025 (List A) and a Halifax statement (List .

I phoned up (Monday) stating I had provided an item from List A - the HMRC letter. Matter was being looked into and they would phone back. Several 'still looking into it' phone calls later, I received a call back this afternoon, postal applications MUST HAVE PHOTO ID as proof of identity.

Passport photo page emailed to savingsonline@SCOTBS.CO.UK
rest of the stuff to be posted back by their second class prepaid envelope.

Born2Save_3

allegro120 said:

jameseonline said:

Anybody got a Newcastle Regular Saver maturing soon?

I got an email recently explaining it will change to an Easy Saver, which is fine but what I don't understand is why the email shows BOTH a monthly rate AND a yearly rate for the account.

I contacted them via Instagram they seem to suggest instructions being given?

Tried contacting them again they now saying they won't talk about account specifics over social media, I'm like I'm not talking about transaction history or anything 😌

I have mine maturing on Saturday, I will be closing it on Friday morning so I can receive funds before it turns into an Easy Saver.  

Mines maturing this Sunday, 26th.  Just called and told that may not be processed into EA account till next working day, Monday.  Once in EA can apply for new RS and do transfer out to nominated and be received same day, so long as before 4pm.

On MonumentRS, told no known application closure date.  Tried finding out if the cut off is when certain amount of funds raised but NewcBS person uncertain.  Online application is still active; just checked myself; first time had a lot of captchas to satisfy initially.

Slinky

Kim_13 said:

Slinky said:

Slinky said:

Hanley, my attempt to validate the application failed, currently number 2 in the queue on their phoneline, where I've been for about 15 minutes. If you're ahead of me, please hurry up!

Having spoken with Hanley, they've raised a ticket with their IT people as I'm not the only one who is getting an error message when trying to validate the application, and they can't work out why at the moment.

Is that the validating nominated account part or later than that, when you’d be expecting to have a reference number come up?

I got an email titled Application saved successfully, which gave a link to View the message that HEBS had sent me. Clicked on the link, which gives an option to sign in with a One time password. Clicked on the link, got a passcode emailed to me, copied and pasted it, at which point it fell over with an Error and a message to call them. Just tried again on the mobile and got the same thing.

tiptoe_mouse

surreysaver said:

I've had a Halifax Regular Saver for years, and every year on maturity the balance has been transferred to my Instant Saver account, and the regular saver has renewed automatically. However, I've logged into the Halifax app today and the following message popped up:

Your Regular Saver

Your Regular Saver account term ends soon. Your account will then change into an Everyday Saver.

Check out our range of products and best rates we have available for you.

I've just been on the phone with them, and spoken to someone who seems to think that this won't happen, but that an Everyday Saver account will be opened instead for the maturity balance, with the Regular Saver renewing automatically. She didn't instill me with great confidence as she appeared to be reading from this webpage https://www.halifax.co.uk/savings/fixed-term/regular-saver.html which says something slightly different.

Has anyone else had this message, and if so, what actually happened to your account(s)? I'd pop into my local branch to ask, but it's now closed down 😔.

An Everyday Saver gets opened when you open the Regular Saver. If you don't want your Regular Saver to roll over, you need to close the Everyday Saver when it's opened.

I opened the Regular Saver years ago, and have had the same instant access account (currently showing as Instant Saver in my accounts list) which funds have gone into on maturity. I want the Regular Saver to renew as it has every year so far, but the pop up suggests this is not going to happen. Maybe I need to open an Everyday Saver as well?

allegro120

Slinky said:

Slinky said:

Hanley, my attempt to validate the application failed, currently number 2 in the queue on their phoneline, where I've been for about 15 minutes. If you're ahead of me, please hurry up!

Having spoken with Hanley, they've raised a ticket with their IT people as I'm not the only one who is getting an error message when trying to validate the application, and they can't work out why at the moment.

I get this after each application attempt:

"You have successfully saved the progress on your application for our 1Yr Online Smart Saver.

Access to complete your application will expire on 05/11/2025.

To retrieve and complete your application please click the link below."

The link leads to a "Sorry...." page.

I phoned this morning, The CS person said "I think I know what the problem is, let's go through application process together".  The process was exactly the same as the previous.  He said that I will receive the email confirming the opening of this account within 24 hours... I have a feeling that tomorrow I'll be calling Hanley again.