The Old Regular Savers Discussion Thread 28/12/24-29/1/26

PloughmansLunch

jameseonline said:

Anybody got a Newcastle Regular Saver maturing soon?

I got an email recently explaining it will change to an Easy Saver, which is fine but what I don't understand is why the email shows BOTH a monthly rate AND a yearly rate for the account.

I contacted them via Instagram they seem to suggest instructions being given?

Tried contacting them again they now saying they won't talk about account specifics over social media, I'm like I'm not talking about transaction history or anything 😌

Yes, mine matures in 2 days. I'm not interested in the slightest in the 2%/1.98% EA as I'll empty it ASAP - it would probably be more profitable looking down the back of my sofa for sticky old coins

jameseonline

PloughmansLunch said:

jameseonline said:

Anybody got a Newcastle Regular Saver maturing soon?

I got an email recently explaining it will change to an Easy Saver, which is fine but what I don't understand is why the email shows BOTH a monthly rate AND a yearly rate for the account.

I contacted them via Instagram they seem to suggest instructions being given?

Tried contacting them again they now saying they won't talk about account specifics over social media, I'm like I'm not talking about transaction history or anything 😌

Yes, mine matures in 2 days. I'm not interested in the slightest in the 2%/1.98% EA as I'll empty it ASAP - it would probably be more profitable looking down the back of my sofa for sticky old coins

My point is why does the email show 2 rates, I'm used to other regulars ending but they only show 1 new rate 

guli

Thank you all for the Hanley RS - as existing customer, applying was a breeze!

WillPS

Born2Save_3 said:

Hanley BS recent Regular Savers

Specifically :

1 Year Online Smart Saver (TAR10)

1 Year Branch Smart Saver (TAR09)

I don't see anything in the summary terms or the general terms conditions that prohibit having both accounts.  Or does anyone have information to the contrary ?

Of course the challenge is how to open the Branch version by post or remotely in some way.

Has anyone found the Summary Terms as a pdf or similar for either/both of these accounts ?  When I opened the online account from being logged in, only the FSCS pdf was found, the others were missing (404).

This is also an RS that requires deposits to be made or there will be consequences if missing 3 or more months in total over the term.  In the event of missing 3 or more months contributions, would HEBS actually do what they state.

Anyone successfully opened both? I'm travelling to Stoke for work next week so will give it a go in person unless I'm deterred from doing so  

soulsaver

@WillPS
re Hanley - Either way you could stand your ground - point out the terms on either don't say you cant have both

Slinky

Slinky said:

Hanley, my attempt to validate the application failed, currently number 2 in the queue on their phoneline, where I've been for about 15 minutes. If you're ahead of me, please hurry up!

Having spoken with Hanley, they've raised a ticket with their IT people as I'm not the only one who is getting an error message when trying to validate the application, and they can't work out why at the moment.

Kim_13

Slinky said:

Slinky said:

Hanley, my attempt to validate the application failed, currently number 2 in the queue on their phoneline, where I've been for about 15 minutes. If you're ahead of me, please hurry up!

Having spoken with Hanley, they've raised a ticket with their IT people as I'm not the only one who is getting an error message when trying to validate the application, and they can't work out why at the moment.

Is that the validating nominated account part or later than that, when you’d be expecting to have a reference number come up?

fuzzzzy

Hanley RS online account

Just opened this account today with a £300 debit card payment. They have just emailed me to say I need to e-mail ID - documents and a selfie holding the ID documents. I usually pass the electronic verification with account openings and rarely get asked for ID so not a process I am familiar with. I'm not keen on supplying ID by e-mail. The e-mail is encrypted. Is it a secure way to supply ID by replying and attaching to an encrypted e-mail?

WillPS

fuzzzzy said:

Hanley RS online account

Just opened this account today with a £300 debit card payment. They have just emailed me to say I need to e-mail ID - documents and a selfie holding the ID documents. I usually pass the electronic verification with account openings and rarely get asked for ID so not a process I am familiar with. I'm not keen on supplying ID by e-mail. The e-mail is encrypted. Is it a secure way to supply ID by replying and attaching to an encrypted e-mail?

Replying to the email directly - not secure.

Replying via a trusted third party messaging portal, i.e. Mimecast - secure.

tiptoe_mouse

I've had a Halifax Regular Saver for years, and every year on maturity the balance has been transferred to my Instant Saver account, and the regular saver has renewed automatically. However, I've logged into the Halifax app today and the following message popped up:

Your Regular Saver

Your Regular Saver account term ends soon. Your account will then change into an Everyday Saver.

Check out our range of products and best rates we have available for you.

I've just been on the phone with them, and spoken to someone who seems to think that this won't happen, but that an Everyday Saver account will be opened instead for the maturity balance, with the Regular Saver renewing automatically. She didn't instill me with great confidence as she appeared to be reading from this webpage https://www.halifax.co.uk/savings/fixed-term/regular-saver.html which says something slightly different.

Has anyone else had this message, and if so, what actually happened to your account(s)? I'd pop into my local branch to ask, but it's now closed down 😔.