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Halifax Reward Slow Updates

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Comments

  • WillPS
    WillPS Posts: 5,222 Forumite
    Part of the Furniture 1,000 Posts Newshound! Name Dropper
    TheMod1 said:
    Posting proof that it shows in my account


    Suspect that's just clumsy/misleading application design - showing the present month and the present status of the tracker - which will not be referring to the same period on the 1st of the month.

    Keep an eye over the next few days if you like and you'll probably see it go to not on track then back to on track.

    I certainly won't miss the confusion this "tracker" causes constantly.
  • TheMod1
    TheMod1 Posts: 22 Forumite
    10 Posts
    WillPS said:
    TheMod1 said:
    Posting proof that it shows in my account


    Suspect that's just clumsy/misleading application design - showing the present month and the present status of the tracker - which will not be referring to the same period on the 1st of the month.

    Keep an eye over the next few days if you like and you'll probably see it go to not on track then back to on track.

    I certainly won't miss the confusion this "tracker" causes constantly.

    As i said in my previous message after each action i checked and it updated. I only had 1 check this morning for £500 debit card spend and then i transferred in the £1500 and the 2nd check was there.

    100% this is up to date with the actions ive done for this month
  • Kim_13
    Kim_13 Posts: 3,534 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    TheMod1 said:
    Posting proof that it shows in my account


    If you click “find out more” below this it reverts to the old view and though it says September progress it says last updated 31 August, so is clearly still showing August’s information.
  • TheMod1
    TheMod1 Posts: 22 Forumite
    10 Posts
    Kim_13 said:
    TheMod1 said:
    Posting proof that it shows in my account


    If you click “find out more” below this it reverts to the old view and though it says September progress it says last updated 31 August, so is clearly still showing August’s information.
    Not on android, I presume you are using IOS?

    Also I saw the check box mark after each action, if it was just last month with the incorrect month it would have just had 2 out of the 3 actions marked already, not 1 action and then the 2nd action once I added £1500 to my account 



  • Kim_13
    Kim_13 Posts: 3,534 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    TheMod1 said:
    Kim_13 said:
    TheMod1 said:
    Posting proof that it shows in my account


    If you click “find out more” below this it reverts to the old view and though it says September progress it says last updated 31 August, so is clearly still showing August’s information.
    Not on android, I presume you are using IOS?

    Also I saw the check box mark after each action, if it was just last month with the incorrect month it would have just had 2 out of the 3 actions marked already, not 1 action and then the 2nd action once I added £1500 to my account 



    Yes, iOS. 

    Now showing as unavailable so presumably they are starting to feed in September’s info.
  • crumpet_man
    crumpet_man Posts: 754 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    "Rewards about to expire in days" must be wrong, two of mine show 364 days and one 381.

    Last month was showing rewards end in May, July and June 2026.

    I won't complain if Halifax honour it though as it'll mean a few extra fivers.
  • wmb194
    wmb194 Posts: 5,081 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    "Rewards about to expire in days" must be wrong, two of mine show 364 days and one 381.

    Last month was showing rewards end in May, July and June 2026.

    I won't complain if Halifax honour it though as it'll mean a few extra fivers.
    You've not been following? The balance of the rewards should all pay out next month so you'll receive a nice bonus.
  • crumpet_man
    crumpet_man Posts: 754 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    wmb194 said:
    "Rewards about to expire in days" must be wrong, two of mine show 364 days and one 381.

    Last month was showing rewards end in May, July and June 2026.

    I won't complain if Halifax honour it though as it'll mean a few extra fivers.
    You've not been following? The balance of the rewards should all pay out next month so you'll receive a nice bonus.
    I have been following but 364 days from now is three months more than May 2026.
  • wmb194
    wmb194 Posts: 5,081 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    wmb194 said:
    "Rewards about to expire in days" must be wrong, two of mine show 364 days and one 381.

    Last month was showing rewards end in May, July and June 2026.

    I won't complain if Halifax honour it though as it'll mean a few extra fivers.
    You've not been following? The balance of the rewards should all pay out next month so you'll receive a nice bonus.
    I have been following but 364 days from now is three months more than May 2026.
    Ah, right. I think we know by now that most of the data displayed in the app is nonsense!
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