Halifax Reward Slow Updates

danny13579

trickydicky14 said:

Sorry are you saying that Sept will be the last £500 debit card payment or do we need to do it for Oct?

Yes, September will be the last time you have to do the £500 debit card payment. You'll get your £5 on October 12-ish. Then sometime in October you'll get the remainder of your £5s.

If you choose to keep your accounts as Reward Current Accounts, you'll need to continue funnelling the £1,500 through the accounts every month to avoid the £3 charge.

keiran

The reward tracker appears to have disappeared from the Halifax app.

AlwaysLearnin

keiran said:

The reward tracker appears to have disappeared from the Halifax app.

Still showing for me (Android) - go in to a Rewards account, tap three dots (top right), scroll down to "Track your Rewards Extras" in the bottom section.

anna42hmr

keiran said:

The reward tracker appears to have disappeared from the Halifax app.

it has for me too  (on iPhone app), noticed mine went after the last update last week 

surreysaver

Tracker is still available in my app (Android)

GalacticaActual

The Reward Tracker is still available on iOS/iPadOS but it’s not easy to find.

If you tap Everyday, then Rewards, benefits and more.

Then, scroll down the My Extras hub to the Reward Extras section then tap Find out more. You should then see the original Reward Extras Tracker, as it used to be when you could find it with ease. 

MarkFromCornwall

Thank you, GalacticaActual, that's super helpful.  It's hard to believe the lengths that Halifax go to in order to make it difficult to find the information people use!

GalacticaActual

Thanks, @MarkFromCornwall. It’s quite the rigmarole to find the information you need!

WillPS

MarkFromCornwall said:

Thank you, GalacticaActual, that's super helpful.  It's hard to believe the lengths that Halifax go to in order to make it difficult to find the information people use!

It's perhaps a tacit acknowledgement that it shouldn't be relied upon.

tomxlisa

Paid myself the usual £500 this month from my halifax to my monzo account which was on the 23rd, tracker updated on the 25th and still says I haven’t spent £500 on my card so not sure if this trick still works now?.