Zopa Current account

ronbell101

sheffieldeagle said:

ronbell101 said:

sheffieldeagle said:

ronbell101 said:

I thought all my direct debits were set up but became suspicious when I could see no reference to them at all in the app It wasn't until i got an email off Virgin about being unable to collect my payment that I decided to move them back to Santander lite account

Hi

Can I ask what Virgin said in respect of this? I've just setup a direct debit for my credit card.

Cheers

I'm on a 0% promotional offer so need to make the minimum payment every month until the balance is cleared I pay extra by DD. The email informed me that the payment had failed and that if I didn't make a payment by 23rd February I would loose the offer! I quicky made a manual payment and cancelled the DD set up on Zopa and moved it back to my "normal" current account

Cheers for that. Can I ask did the DD show on your Zopa account?

Thanks again.

No it didn't! Can any one with a Zopa account with active direct debits advise me where to look once they are set up!!

ThePirates

Can any one with a Zopa account with active direct debits advise me where to look once they are set up!!

Click the Double Arrow 'Payments' at the bottom of the screen, mine then lists Payees and Direct Debits

sheffieldeagle

ronbell101 said:

sheffieldeagle said:

ronbell101 said:

sheffieldeagle said:

ronbell101 said:

I thought all my direct debits were set up but became suspicious when I could see no reference to them at all in the app It wasn't until i got an email off Virgin about being unable to collect my payment that I decided to move them back to Santander lite account

Hi

Can I ask what Virgin said in respect of this? I've just setup a direct debit for my credit card.

Cheers

I'm on a 0% promotional offer so need to make the minimum payment every month until the balance is cleared I pay extra by DD. The email informed me that the payment had failed and that if I didn't make a payment by 23rd February I would loose the offer! I quicky made a manual payment and cancelled the DD set up on Zopa and moved it back to my "normal" current account

Cheers for that. Can I ask did the DD show on your Zopa account?

Thanks again.

No it didn't! Can any one with a Zopa account with active direct debits advise me where to look once they are set up!!

Thanks again much appreciated.

ronbell101

ThePirates said:

Can any one with a Zopa account with active direct debits advise me where to look once they are set up!!

Click the Double Arrow 'Payments' at the bottom of the screen, mine then lists Payees and Direct Debits

thanks for that  app must have updated as the double arrow "payments" was not there yesterday....I've just been informed by Virgin Credit Card that my promotional offer of 0% has ceased and ill be charged a late payment fee and charged full interest nothing like this has ever happened to me before. I've appealed against their decision  now waiting on their reply...erm Zopa have a lot to answer for !!

Slinky

ronbell101 said:

ThePirates said:

Can any one with a Zopa account with active direct debits advise me where to look once they are set up!!

Click the Double Arrow 'Payments' at the bottom of the screen, mine then lists Payees and Direct Debits

thanks for that  app must have updated as the double arrow "payments" was not there yesterday....I've just been informed by Virgin Credit Card that my promotional offer of 0% has ceased and ill be charged a late payment fee and charged full interest nothing like this has ever happened to me before. I've appealed against their decision  now waiting on their reply...erm Zopa have a lot to answer for !!

Is Virgin listed as a payee?

ronbell101

yes it is listed as a payee

granta

My DD to MoneyBox was meant to leave today (according to the notification in Moneybox app). It's still in the Zopa current account. Any idea when it would be taken or is there a glitch?

s71hj

granta said:

My DD to MoneyBox was meant to leave today (according to the notification in Moneybox app). It's still in the Zopa current account. Any idea when it would be taken or is there a glitch?

The exact same happened with my wife. There is a prolonged process from when it is being taken to when it is actually taken, visibly leaves and once it arrives there's a delay before you can withdraw it. However at the end of it all 30 quid cashback will appear in a few weeks assuming you did the full £1500.

Bridlington1

granta said:

My DD to MoneyBox was meant to leave today (according to the notification in Moneybox app). It's still in the Zopa current account. Any idea when it would be taken or is there a glitch?

In my experience moneybox DDs are debited from the current account on Mondays but the app states the date is the previous Wednesday so I would expect the funds to leave Zopa on Mon 3/3/25.

Stargunner

My DD left Zopa on Monday 24th Feb. It shows in the Moneybox app, but it is waiting to clear, which will be tomorrow (Thursday)