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Tomato Energy (Electric Only Supplier) - Too Good To Be True ?

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Comments

  • Somebody
    Somebody Posts: 215 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Somebody said:
    I suggest to look up your tariff details as Tomato don’t charge exit fees. I left last month to move to Fuse fearing  imminent collapse of Tomato from their EV Lifestyle and was not charged exit fees.
    Are you on the Fuse EV tariff?  That tariff is not available for me when I looked.  The other dual rate tariffs are not that attractive.     

    No I don’t have an EV but Fuse do an EV tariff but you have to actually have an EV. I’m not sure what their EV rates are. So far their Single rate Tariff is costing me the same as Tomato EV would without load shifting.
    EV tariff unavailable for me and rates are not attractive in my view. Also the 5 hours off-peak window 9pm-7am does not make sense?
     


  • fizz2017
    fizz2017 Posts: 19 Forumite
    Seventh Anniversary 10 Posts Name Dropper
    It surely does 
    How can they get away with this.
  • Newbie_John
    Newbie_John Posts: 1,284 Forumite
    1,000 Posts Second Anniversary Name Dropper
    It depends on what tarrif you are - the most common here with 6h at 5p is from 0:00:01 till 5:59:59, the other tarrif with 5h at 5p is from 01:00:01 till 5:59:59.

    Here my usage with immersion heater set to run 5-6am (from myWatts) and billed correctly at 5p:


  • bob2302
    bob2302 Posts: 593 Forumite
    500 Posts Second Anniversary Name Dropper
    fizz2017 said:
     This came from
    complaints department who also emailed that all is fine previously and finally have advised they will send us their spreadsheets that clear up the extra charges. Still waiting for this magical spreadsheet. 

    You can download that from mywatts.
  • bob2302
    bob2302 Posts: 593 Forumite
    500 Posts Second Anniversary Name Dropper
    Somebody said:
    EV tariff unavailable for me and rates are not attractive in my view. Also the 5 hours off-peak window 9pm-7am does not make sense?



    I presume it means you get a 5 hour period  somewhere within those limits.
  • Newbie_John
    Newbie_John Posts: 1,284 Forumite
    1,000 Posts Second Anniversary Name Dropper
    bob2302 said:
    Somebody said:
    EV tariff unavailable for me and rates are not attractive in my view. Also the 5 hours off-peak window 9pm-7am does not make sense?



    I presume it means you get a 5 hour period  somewhere within those limits.
    Yeah that's what some EV tarrifs do, the provider decides when it's cheapest to charge your car between 21:00-7:00 and charges your car then - anything that runs at that time is also charged at cheaper price.. but I assume there's no way to know in advance.
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,455 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    bob2302 said:
    Somebody said:
    EV tariff unavailable for me and rates are not attractive in my view. Also the 5 hours off-peak window 9pm-7am does not make sense?



    I presume it means you get a 5 hour period  somewhere within those limits.
    Yeah that's what some EV tarrifs do, the provider decides when it's cheapest to charge your car between 21:00-7:00 and charges your car then - anything that runs at that time is also charged at cheaper price.. but I assume there's no way to know in advance.
    It could be a bit like Agile, in that they decide a little in advance based on forecasts/auction and then let you know.  So not a lot of notice but enough to be able to make use of the cheaper time.
  • Newbie_John
    Newbie_John Posts: 1,284 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Btw chat GPT is good for providing info on all ToU tarrifs out there, then it's good to check manually for the actual prices - literally every provider has them even Outfox Energy has some EV tarrif  :smile:

    The only problem I find is that apart from Octopus and Tomato - every website makes it really hard to see the prices - let's pick a EON Heat Pump tarriff - to see results you need to register with them and wait for email so they can be revealed to you.

    So Energy — So EV
    Min rate: 6.5 p/kWh (off-peak 0-5am). 29p/kWh 5-23:59

    Good Energy — EV Charge
    Min rate: 6.6 p/kWh (00:00–05:00). 29p/kWh 5-23:59

    E.ON Next — Next Drive / Next Drive v9 (EV)
    Min rate: 6.7 p/kWh (super off-peak / EV window in some versions).

    Octopus — Intelligent Octopus Go (IOG)
    Min rate: 7.0 p/kWh (guaranteed low-rate charging; IOG schedules smart charging at cheapest times).

    OVO — Charge Anytime (EV add-on)
    Min rate: 7.0 p/kWh (Charge-Anytime EV rate).

    Utility Warehouse — EV / Variable EV product (Double Gold / EV options)
    Min rate: ~7.0 p/kWh (off-peak EV rate advertised; product names vary).

    EDF — GoElectric / Pod Point EV Exclusive (EDF EV options)
    Min rate: ~8.49 p/kWh (off-peak EV rate example; some EDF EV products show ~8–9p off-peak).
  • QrizB
    QrizB Posts: 19,092 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    ... let's pick a EON Heat Pump tarriff - to see results you need to register with them and wait for email so they can be revealed to you.
    Are you sure? I put my address in on EON Next's website and it gave me this immediately:

    BTW this suggests that Chat GPT is out of date; it gave you prices for V9 but it seems they're now on V10.
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,455 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    ChatGPT is not a search engine, it's a Large Language Model designed to return the statistically most likely string of words in 'response' to a prompt, based on the data to which it has access.  So even if it has access to the most up-to-date data, newer stuff may be assigned a lower probability just by virtue of it having been around for a shorter time.

    Google - not AI overview, just the search results - or an equivalent search engine, is what you need.
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