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Tomato Energy (Electric Only Supplier) - Too Good To Be True ?

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Comments

  • @QrizB try the heat pump one..

    Sure, Google will show you up to date but.. you'll need to go to each provider separately - unless there is a page high in ranks that have done an overview - which again may not be up to date. And is driven by who paid the most to be at the top. Every blog also just talks about octopus for the £50 referral link..

    Gpt, can make a review, sure prices may be old but I've never heard of many of these tarriffs - and they not visible if you go for typical front page quote - you just get standard - variable and fixed rates, not ToU.


  • QrizB
    QrizB Posts: 20,913 Forumite
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    edited 18 September 2025 at 6:41PM
    @QrizB try the heat pump one..
    As it turns out, that's even easier.
    Go to https://www.eonnext.com/tariffs/next-pumped and scroll down the page. I get this:
    Do you get the same?

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  • Ok thanks, I see that now if I scroll to the bottom. I got caught by the "see prices" button which leads nowhere
  • wrf12345
    wrf12345 Posts: 1,028 Forumite
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    AI had me killed in a motorcycle accident so would not rely on it...
  • I'm not relying on it - I find it useful if you want to do a research - then just check the offers that look good directly.

    Anyway, back to Tomato, as the competition prices are very similar - if TE finds an investor and reopens they will probably up their prices - something like 5p -> 7p and likely to introduce more costly period 16-19.

    If not, then not sure what I will go for - I may try some ToU tariff from the provider I will be moved to (as they're all quite similar looking really). If nothing great or the EV is a must, then will probably pick Cosy.. 

  • Somebody said:
    Somebody said:
    bob2302 said:

    Checking on an app like Bright would be more meaningful.

    This is good advice. Bright is upto date whilst MyWatts has stopped recording since 00:30 4th September for me. 
    Just checked MyWatts again.  Consumption data now back since 7th September, but data from 00:30 4th September to 6th September is still missing.
    No response to the email but similar here, 3rd-7th missinng, 2nd & 8th half days and the rest is OK.
    Mywatts went offline for me too on Sept 4 0:30 and hasn’t come back at all. Bright went offline 6th Sept. Who can I contact to troubleshoot this? Is there a central authority for the comms side? Doubt Tomato will be much help. Concerned they might intentionally not be collecting TOU data to bill at higher rate. 
  • If Bright is also not showing info that sounds like a communication issue with your comms hub to me. 
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  • Send an email to Bright at support@glowmarkt.com and ask them to pull the data from DCC. 
  • masonic
    masonic Posts: 28,591 Forumite
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    edited 21 September 2025 at 9:20AM
    ...and if Bright is unable to retrieve the data, Tomato will probably need to do a remote reset, or arrange an engineer visit. 
  • Does anyone know when their tariff year expires (mines from October last year) does it just continue or do Tomato contact you for renewal and i assume a worse version like tracker has done yearly?
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