Virgin Money 10.38% regular monthly saver

Time2count

Thanks for mentioning this, I hadn't heard of it but have a virgin account so have just opened this saver. There were an awful lot of 'are you sure' type boxes to get through to open it which was a bit off-putting, they check in with me less when I do a transfer out of the current account!

Bazzalona13295

mika_dm said:

This account is flexible too, plus you can add more in the next month if you didn't contribute enough on the previous one. It feels almost like a easy access saving account.

Thats pretty much what it is, there are a few other RS  around like it in terms of easy access though not at 10%. 

35har1old

masonic said:

trickydicky14 said:

masonic said:

jaypers said:

I think this highlights the reason to keep old accounts open. There was a time where the M+ current account and associated savings rate was worth having. I’ve had nothing in my Virgin accounts for some time now but was reluctant to close them. This came along and of course it took only a few minutes to open and fund. 

It seems the biggest issues have arisen from those who left dormant accounts behind and now cannot log in or create a new profile.

Well, I can report my wife found my old login info for Virgin which I have not used for several years and it worked. I don’t have any existing current accounts but do have two old linked saving accounts. So now it gives me the opportunity to open a new CA and saver, pleased about that.

That just goes to demonstrate what a monstrosity Virgin Money is. People in identical situations having completely different experiences. Just like you, I had an old savings account left behind from a few years ago, but the site would not let me log in with my old details (not using my customer number or user id and password, nor using telephone banking PIN and account details). But, unlike another forumite trying the same thing, I was able to sign up as a new customer and open the accounts without issue on the website, despite being told on the app that they 'recognised me' and I needed to log in to proceed.

I pity Nationwide taking on all this mess next year, but hopefully they will put it out of its misery and migrate everything onto their systems.

What site where you trying to log in to the old Virgin site or the Clydesdale platform as 
Virgin never managed to migrate the chances that Nationwide will are slim

masonic

35har1old said:

masonic said:

trickydicky14 said:

masonic said:

jaypers said:

I think this highlights the reason to keep old accounts open. There was a time where the M+ current account and associated savings rate was worth having. I’ve had nothing in my Virgin accounts for some time now but was reluctant to close them. This came along and of course it took only a few minutes to open and fund. 

It seems the biggest issues have arisen from those who left dormant accounts behind and now cannot log in or create a new profile.

Well, I can report my wife found my old login info for Virgin which I have not used for several years and it worked. I don’t have any existing current accounts but do have two old linked saving accounts. So now it gives me the opportunity to open a new CA and saver, pleased about that.

That just goes to demonstrate what a monstrosity Virgin Money is. People in identical situations having completely different experiences. Just like you, I had an old savings account left behind from a few years ago, but the site would not let me log in with my old details (not using my customer number or user id and password, nor using telephone banking PIN and account details). But, unlike another forumite trying the same thing, I was able to sign up as a new customer and open the accounts without issue on the website, despite being told on the app that they 'recognised me' and I needed to log in to proceed.

I pity Nationwide taking on all this mess next year, but hopefully they will put it out of its misery and migrate everything onto their systems.

What site where you trying to log in to the old Virgin site or the Clydesdale platform as 
Virgin never managed to migrate the chances that Nationwide will are slim

I had a go using https://login-and-registration.ib.apps.virginmoney.com/ and https://online.virginmoney.com/SSO before trying the app. Got as far as receiving a one-time code to my mobile phone, but upon entering it I got an error and was redirected to the login page again.

Nationwide have stated that they won't be using the Virgin Money brand longer term, so it behoves them to pull customers across onto their systems and jettison the whole sorry mess.

george4064

When trying to setup my new VM current account as a new payee from my HSBC I can't seem to verify the account details and therefore can't send any money.

"Payee account details are invalid. We can't check the details you entered with the payee's bank. Please check the Payee directly."

I only opened the VM account today, but haven't had this issue before with other accounts..

Has anyone else had this issue?

Do I simply just need to wait a few days maybe..

ThePirates

george4064 said:

When trying to setup my new VM current account as a new payee from my HSBC I can't seem to verify the account details and therefore can't send any money.

"Payee account details are invalid. We can't check the details you entered with the payee's bank. Please check the Payee directly."

I only opened the VM account today, but haven't had this issue before with other accounts..

Has anyone else had this issue?

Do I simply just need to wait a few days maybe..

Yeah, had the same problem, takes a few hours to update the database!

sammyjammy

Ok new problem for me, trying to open a current account to access the saver but I already have a VM credit card so it recognises me as a customer, no matter what I do it wants sort code/account code and debit card  number, its a CC so I don't have these, its sooo frustrating.  Anyone in same situation found a way around it other than calling them?

masonic

george4064 said:

When trying to setup my new VM current account as a new payee from my HSBC I can't seem to verify the account details and therefore can't send any money.

"Payee account details are invalid. We can't check the details you entered with the payee's bank. Please check the Payee directly."

I only opened the VM account today, but haven't had this issue before with other accounts..

Has anyone else had this issue?

Do I simply just need to wait a few days maybe..

Can you not just check the details yourself and proceed with the payment? I had the same issue and just carried on.

masonic

sammyjammy said:

Ok new problem for me, trying to open a current account to access the saver but I already have a VM credit card so it recognises me as a customer, no matter what I do it wants sort code/account code and debit card  number, its a CC so I don't have these, its sooo frustrating.  Anyone in same situation found a way around it other than calling them?

Have you tried logging in before starting the application?

trickydicky14

masonic said:

george4064 said:

When trying to setup my new VM current account as a new payee from my HSBC I can't seem to verify the account details and therefore can't send any money.

"Payee account details are invalid. We can't check the details you entered with the payee's bank. Please check the Payee directly."

I only opened the VM account today, but haven't had this issue before with other accounts..

Has anyone else had this issue?

Do I simply just need to wait a few days maybe..

Can you not just check the details yourself and proceed with the payment? I had the same issue and just carried on.

Likewise I had that, just made sure I got it all correct and sent it, arrived very quickly no probs.