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👆️ This is good advice. Since the checks are carried out electronically, inconsistencies get flagged as problematic, when a human being would put it through. Ironically, its not that your ID and information needs to be accurate, it just needs to be consistent.
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Unless they're on holiday abroad, it's starting to look like it might be a cloned site, although the baby in the background could belong to an employee allowed to work from home.
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To balance this post, I have never had a single issue with Cahoot/Santander & I have opened dozens of accounts with Cahoot.
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