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  • flaneurs_lobster
    flaneurs_lobster Posts: 8,656 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 27 September 2025 at 8:34AM
    It was about 9am
    I’ve found the money , it was re-credited to my hsbc account 
    I can’t call to find out why as I’m away from home and I don’t know my telephone banking details 

    Could try Skipton's Help & Support number 0345 850 1722, open 'till noon on Saturday. Don't know what identity checks they do but having the account number is probably a given.
  • Thanks - I’ve just moved it to chase instead, successfully - not the best interest rate but better than the 0% in HSBC 
    I’ll phone to get explanations when I’m home and sort it then, with a complaint if necessary as I’d have expected HSBC to contact me if it was held for security checks
  • UKX69
    UKX69 Posts: 254 Forumite
    100 Posts First Anniversary Name Dropper Photogenic
    SKIPTON
    Been having a few hiccups with Skipton recently. Not related to deposits, but in general function. One of my nominated accounts disappeared and yesterday the app on my iPad refused to work and asked me to re-enter my details, then told me I had reached my limit on apps being used! Strange.
  • gwapenut
    gwapenut Posts: 1,452 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 29 September 2025 at 5:57PM
    UKX69 said:
    SKIPTON
    Been having a few hiccups with Skipton recently. Not related to deposits, but in general function. One of my nominated accounts disappeared and yesterday the app on my iPad refused to work and asked me to re-enter my details, then told me I had reached my limit on apps being used! Strange.
    Are you sure some scallywag hasn't logged in on another device using your account details and has deleted one of your nominated accounts so they can replace it with their own, ie possible fraudulent activity? 
  • UKX69 said:
    SKIPTON
    Been having a few hiccups with Skipton recently. Not related to deposits, but in general function. One of my nominated accounts disappeared and yesterday the app on my iPad refused to work and asked me to re-enter my details, then told me I had reached my limit on apps being used! Strange.
    Skipton - I think it only likes the app on one device, as it was the only one I wasn't able to automatically transfer to my new phone recently. Do you have the app on a phone as well?
    Save £12k in 2022 #54 reporting for duty 
  • Just had an email from Ford, interest on Flexible Saver reducing from 4.10% monthly to 3.97% monthly on 14.10.25.
  • UKX69
    UKX69 Posts: 254 Forumite
    100 Posts First Anniversary Name Dropper Photogenic
    gwapenut said:
    UKX69 said:
    SKIPTON
    Been having a few hiccups with Skipton recently. Not related to deposits, but in general function. One of my nominated accounts disappeared and yesterday the app on my iPad refused to work and asked me to re-enter my details, then told me I had reached my limit on apps being used! Strange.
    Are you sure some scallywag hasn't logged in on another device using your account details and has deleted one of your nominated accounts so they can replace it with their own, ie possible fraudulent activity? 
    I keep a very close eye on my finances and anyway, I’m the only one in my household who uses banking apps - but that is not to say that skullduggery may be afoot! But checked out online and OK.
    UKX69 said:
    SKIPTON
    Been having a few hiccups with Skipton recently. Not related to deposits, but in general function. One of my nominated accounts disappeared and yesterday the app on my iPad refused to work and asked me to re-enter my details, then told me I had reached my limit on apps being used! Strange.
    Skipton - I think it only likes the app on one device, as it was the only one I wasn't able to automatically transfer to my new phone recently. Do you have the app on a phone as well?
    I have the app on my phone as well and that has always worked with no problem as the app on my iPad has - until recently, but by coincidence I updated the iPad OS yesterday to ios26 and now the app is running with as it should. The gremlins have gone home😁

    ps - The Monmouth BS app on my pad has always been a problem and still is!!
  • mebu60
    mebu60 Posts: 1,819 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    4justice2 said:
    Just had an email from Ford, interest on Flexible Saver reducing from 4.10% monthly to 3.97% monthly on 14.10.25.
    And 4.18% annual to 4.04%. (Ditto the Cash ISA). 
  • soulsaver
    soulsaver Posts: 6,837 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 1 October 2025 at 9:55AM
    Aldermore Double Access Account (Issue 6)  4.20% (£1k min) (20/09) ***NLA 01/10*** Iss7 4.00%
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