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10_66

pfpf said:

Cahoot:
i'm now even more annoyed. i have opened several accounts over the months but other than the 1st account none have ever appeared online. on checking why not i was told there was "differing information" (i assume compared to application one) each time i applied and had to fill in a paper form and send it off to confirm my "change of details".
i cannot work out what could have been "different".

i am guessing there is an unused group of accounts sat in a never actioned single login, just different to what i have access to.

I always have a similar experience, each time I apply for a new Cahoot account I have to through the same hoops to get it open.  I raised a complaint about it, and no one can explain why this happens, all of my information ls correct and unchanged.

wiseonesomeofthetime

hoppy2 said:

Has anybody else tried to upgrade the simple saver, when I tried the interest rate dropped to 0%

I upgraded my Simple Saver last night and it now shows as a Sunny Day Saver, but the rate is still showing as 4.55% this morning.

Same with my Sunny Day Saver 3. Upgraded to Sunny Day Saver 5 and still showing 4.75%

Go figure.

One of my upgraded accounts had a nice chunk of interest added this morning, which I would have preferred in the next tax year, but hey-ho. Swings and roundabouts 🤷😀

pfpf

10_66 said:

pfpf said:

Cahoot:
i'm now even more annoyed. i have opened several accounts over the months but other than the 1st account none have ever appeared online. on checking why not i was told there was "differing information" (i assume compared to application one) each time i applied and had to fill in a paper form and send it off to confirm my "change of details".
i cannot work out what could have been "different".

i am guessing there is an unused group of accounts sat in a never actioned single login, just different to what i have access to.

I always have a similar experience, each time I apply for a new Cahoot account I have to through the same hoops to get it open.  I raised a complaint about it, and no one can explain why this happens, all of my information ls correct and unchanged.

were the "hoops" sending forms and ID via post or could you sort it via a telephone conversation?

hoppy2

I upgraded an old sunny day saver that had expired a month ago and showed 1%,  added a £1 and still shows 5% this morning!! could be mayhem at cahoot this morning!!!

qsk

For Cahoot upgrade: it seems to only work on matured accounts. I upgraded two of unmatured one (one Simple and one earlier version Sunny): they initially show as 5% but fall back to their original rates soon after.

wiseonesomeofthetime

qsk said:

For Cahoot upgrade: it seems to only work on matured accounts. I upgraded two of unmatured one (one Simple and one earlier version Sunny): they initially show as 5% but fall back to their original rates soon after.

Yh, my two did. Have just upgraded again and funded, but lets see if it drops back again.

RosieRooBear

qsk said:

For Cahoot upgrade: it seems to only work on matured accounts. I upgraded two of unmatured one (one Simple and one earlier version Sunny): they initially show as 5% but fall back to their original rates soon after.

Have just checked all eight of mine (matured & two at 4.75% which weren’t due to expire yet, and all showing as 4.89% monthly interest. The ones currently not in use I funded with £1.

janusdesign

RosieRooBear said:

qsk said:

For Cahoot upgrade: it seems to only work on matured accounts. I upgraded two of unmatured one (one Simple and one earlier version Sunny): they initially show as 5% but fall back to their original rates soon after.

Have just checked all eight of mine (matured & two at 4.75% which weren’t due to expire yet, and all showing as 4.89% monthly interest. The ones currently not in use I funded with £1.

same here - all 5 of mine are showing 4.89% and as others have mentioned, the three SDS that got upgraded, all received unexpected interest this morning - so probably safe to assume maturity is in 12 months time for the four upgraded accounts.

qsk

RosieRooBear said:

qsk said:

For Cahoot upgrade: it seems to only work on matured accounts. I upgraded two of unmatured one (one Simple and one earlier version Sunny): they initially show as 5% but fall back to their original rates soon after.

Have just checked all eight of mine (matured & two at 4.75% which weren’t due to expire yet, and all showing as 4.89% monthly interest. The ones currently not in use I funded with £1.

It's weird: it shows 5% on App but 0% on Web (£10 balance) and the product name is "Cahoot Sunny Day".

10_66

pfpf said:

10_66 said:

pfpf said:

Cahoot:
i'm now even more annoyed. i have opened several accounts over the months but other than the 1st account none have ever appeared online. on checking why not i was told there was "differing information" (i assume compared to application one) each time i applied and had to fill in a paper form and send it off to confirm my "change of details".
i cannot work out what could have been "different".

i am guessing there is an unused group of accounts sat in a never actioned single login, just different to what i have access to.

I always have a similar experience, each time I apply for a new Cahoot account I have to through the same hoops to get it open.  I raised a complaint about it, and no one can explain why this happens, all of my information ls correct and unchanged.

were the "hoops" sending forms and ID via post or could you sort it via a telephone conversation?

Initially it was sending forms, but more latterly I call them and explain the issue and that usually works. Nuisance if I need to do this in the future as I don’t want to call them as it might make them look at my Sunny Day Savers