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  • pecunianonolet
    pecunianonolet Posts: 1,778 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    masonic said:
    masonic said:
    It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.
    Thank you for this warning. I've done it twice, no repercussions so far.  I didn't withdraw on the same day though, did it the next day instead (just in case).
    masonic said:
    It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.
    Why do they say the explanation is needed for "regulatory compliance"? It's got nothing to do with the regulator(s).
    They just don't want you rinsing cash through their savings accounts.
    Just use Revolut, they're used to having large amounts of cash sloshing around their accounts.
    Excerpt from the letter:
    "As part of our regular checks and monitoring, we undertake reviews of our customers' transactional patterns for activity that may not fit expected behaviour for a savings account. We have identified you have made multiple deposits using different cards for each transaction before withdrawing the funds, this activity has been repeated. Accordingly we need to ask you for some information to enable us to comply with our regulatory obligations."
    And then goes on to request I fill out a form (which just contains a big box for me to write in my explanation. I expect it is a bit of both. Could conceivably trip poorly set money laundering flags.
    FWIW I only did it twice too, on one occasion withdrew on the same day, on the other a few days later.
    Received the same letter today as well. Paid in with my 3 Halifax cards 500 each and withdrew straight away. Opened the account in March so that were the only transactions in the last 3 months and keeping 100 in the account as minimum balance.

    Very handy feature not having 1500 somewhere in limbo or having to wait for ages for transactions to clear with NS&I. 

    Not decided yet how and if I respond or if I just close the account.
  • soulsaver
    soulsaver Posts: 6,623 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 17 May at 12:20PM
    soulsaver said:
    Has this been reported?
    Barclays Rainy Day Saver  4.61 (06/05)) £5k maxFR -> 4.36% wef 04/08
    I'm afraid it has:
    https://forums.moneysavingexpert.com/discussion/comment/81446684#Comment_81446684
    Thought it was familiar, it was in the trail but must have missed in ToTP listing. :+1:
  • pfpf
    pfpf Posts: 5,118 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 17 May at 1:31PM
    masonic said:
    masonic said:
    It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.
    Thank you for this warning. I've done it twice, no repercussions so far.  I didn't withdraw on the same day though, did it the next day instead (just in case).
    masonic said:
    It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.
    Why do they say the explanation is needed for "regulatory compliance"? It's got nothing to do with the regulator(s).
    They just don't want you rinsing cash through their savings accounts.
    Just use Revolut, they're used to having large amounts of cash sloshing around their accounts.
    Excerpt from the letter:
    "As part of our regular checks and monitoring, we undertake reviews of our customers' transactional patterns for activity that may not fit expected behaviour for a savings account. We have identified you have made multiple deposits using different cards for each transaction before withdrawing the funds, this activity has been repeated. Accordingly we need to ask you for some information to enable us to comply with our regulatory obligations."
    And then goes on to request I fill out a form (which just contains a big box for me to write in my explanation. I expect it is a bit of both. Could conceivably trip poorly set money laundering flags.
    FWIW I only did it twice too, on one occasion withdrew on the same day, on the other a few days later.
    have they restricted the account in any way while this is ongoing? are you leaving a balance in the account or is it all in then all out?
  • janusdesign
    janusdesign Posts: 985 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    Paragon Triple Access Issue 15 (NLA) dropping from 4.00% to 3.75% AER on 30th May - Issue 16 is already at the 3.75% rate.
  • masonic
    masonic Posts: 27,323 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    pfpf said:
    masonic said:
    masonic said:
    It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.
    Thank you for this warning. I've done it twice, no repercussions so far.  I didn't withdraw on the same day though, did it the next day instead (just in case).
    masonic said:
    It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.
    Why do they say the explanation is needed for "regulatory compliance"? It's got nothing to do with the regulator(s).
    They just don't want you rinsing cash through their savings accounts.
    Just use Revolut, they're used to having large amounts of cash sloshing around their accounts.
    Excerpt from the letter:
    "As part of our regular checks and monitoring, we undertake reviews of our customers' transactional patterns for activity that may not fit expected behaviour for a savings account. We have identified you have made multiple deposits using different cards for each transaction before withdrawing the funds, this activity has been repeated. Accordingly we need to ask you for some information to enable us to comply with our regulatory obligations."
    And then goes on to request I fill out a form (which just contains a big box for me to write in my explanation. I expect it is a bit of both. Could conceivably trip poorly set money laundering flags.
    FWIW I only did it twice too, on one occasion withdrew on the same day, on the other a few days later.
    have they restricted the account in any way while this is ongoing? are you leaving a balance in the account or is it all in then all out?
    I've no reason to think they have restricted the account. I've held a balance in the account for a time, but during April I withdrew down to the minimum balance in order to fund a new ISA.
  • FishInGlass
    FishInGlass Posts: 143 Forumite
    Fifth Anniversary 100 Posts Photogenic Name Dropper
    masonic said:
    It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.
    Thank you for this warning. I've done it twice, no repercussions so far.  I didn't withdraw on the same day though, did it the next day instead (just in case).



    I've been paying in £500 monthly from Halifax to Family since June '23. Typically I've left the money there for a week or so before withdrawing and no problem so far.
  • granta
    granta Posts: 508 Forumite
    Tenth Anniversary 100 Posts Photogenic Name Dropper
    masonic said:
    It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.
    Thank you for this warning. I've done it twice, no repercussions so far.  I didn't withdraw on the same day though, did it the next day instead (just in case).



    I've been paying in £500 monthly from Halifax to Family since June '23. Typically I've left the money there for a week or so before withdrawing and no problem so far.
    I've been doing the same though have been trying to leave the funds there for nearly a month before withdrawing as funding/withdrawing same day from a savings account has resulted in account closure elsewhere. I also try to not use them every month and I funded a small Cash ISA with Family last tax year and have left the funds there. So hopefully they don't see it as so black and white with the debit card patterns
  • ThePirates
    ThePirates Posts: 336 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    I swap each month between basic Yorkshire and Skipton BS savings accounts and take out a couple of days later, never had a problem.
  • crumpet_man
    crumpet_man Posts: 737 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    How much extra do you think you are earning by withdrawing the cash and moving to another account?
  • allegro120
    allegro120 Posts: 1,909 Forumite
    1,000 Posts Second Anniversary Name Dropper
    How much extra do you think you are earning by withdrawing the cash and moving to another account?
    It depends on the difference of interest rates between the accounts in question, the sum you are moving and the length of time and consistency of this practice. I've never attempted to calculate how much I gained by moving funds, probably a few thousands in this millennium.  All I know is if I move money from lower paying account to a higher paying account I earn more.
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