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  • FishInGlass
    FishInGlass Posts: 152 Forumite
    Fifth Anniversary 100 Posts Photogenic Name Dropper
    masonic said:
    It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.
    Thank you for this warning. I've done it twice, no repercussions so far.  I didn't withdraw on the same day though, did it the next day instead (just in case).



    I've been paying in £500 monthly from Halifax to Family since June '23. Typically I've left the money there for a week or so before withdrawing and no problem so far.
  • granta
    granta Posts: 520 Forumite
    Tenth Anniversary 100 Posts Photogenic Name Dropper
    masonic said:
    It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.
    Thank you for this warning. I've done it twice, no repercussions so far.  I didn't withdraw on the same day though, did it the next day instead (just in case).



    I've been paying in £500 monthly from Halifax to Family since June '23. Typically I've left the money there for a week or so before withdrawing and no problem so far.
    I've been doing the same though have been trying to leave the funds there for nearly a month before withdrawing as funding/withdrawing same day from a savings account has resulted in account closure elsewhere. I also try to not use them every month and I funded a small Cash ISA with Family last tax year and have left the funds there. So hopefully they don't see it as so black and white with the debit card patterns
  • ThePirates
    ThePirates Posts: 360 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    I swap each month between basic Yorkshire and Skipton BS savings accounts and take out a couple of days later, never had a problem.
  • crumpet_man
    crumpet_man Posts: 755 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    How much extra do you think you are earning by withdrawing the cash and moving to another account?
  • allegro120
    allegro120 Posts: 1,987 Forumite
    1,000 Posts Second Anniversary Name Dropper
    How much extra do you think you are earning by withdrawing the cash and moving to another account?
    It depends on the difference of interest rates between the accounts in question, the sum you are moving and the length of time and consistency of this practice. I've never attempted to calculate how much I gained by moving funds, probably a few thousands in this millennium.  All I know is if I move money from lower paying account to a higher paying account I earn more.
  • alfred64
    alfred64 Posts: 5,032 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 18 May at 6:43PM
    How much extra do you think you are earning by withdrawing the cash and moving to another account?
    It depends on the difference of interest rates between the accounts in question, the sum you are moving and the length of time and consistency of this practice. I've never attempted to calculate how much I gained by moving funds, probably a few thousands in this millennium.  All I know is if I move money from lower paying account to a higher paying account I earn more.
    That's a much politer answer than if I had replied.
  • shirley999
    shirley999 Posts: 1,957 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 18 May at 8:13PM
    moi said:
    SnowMan said:
    moi said:
    SnowMan said:

    I've opened a Cahoot... The terms and conditions say you can close the account by phoning in or writing. But was wondering if secure message might work also? 

    "Account closure" is an option in Cahoot's secure message menu, but, oddly they won't close an account that way! 🙄🤷‍♂️




    Thanks. Managed to close it by phone now. But they tell me you can close by secure message now apparently (that's a recent change). Just need to send secure message giving details of which account to close (account number and sort code) and move to (account number and sort code) and your address, and where to pay the trailing interest.
    Good to know! It must be very recent because just last month I and others here were told no when asking to close an ac by secure message.
    I tried to close my Cahoot account via secure message and received this reply from them on 16/04/2025:

    We can’t close accounts via secure messaging. Please contact us on the number below and one of our team members can action the closure of your account.

    If anyone tries now and succeeds please let us know!

    I secure messaged them a couple of days ago to close my account, which has a zero balance, and pay interest into my new account with them.  They replied saying I should make the balance zero then ask again, stating which account I wanted interest paying into.  Also asking for confirmation of my full address.  Annoying I had to write it all out again when all they needed was confirmation of my address.  They didn’t say they couldn’t do it though.
    Cahoot did close my account by secure message, no interest added, should have been a couple of pence on £1.00 for 8 months!
  • crumpet_man
    crumpet_man Posts: 755 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    How much extra do you think you are earning by withdrawing the cash and moving to another account?
    It depends on the difference of interest rates between the accounts in question, the sum you are moving and the length of time and consistency of this practice. I've never attempted to calculate how much I gained by moving funds, probably a few thousands in this millennium.  All I know is if I move money from lower paying account to a higher paying account I earn more.
    I should have quoted one of the previous comments regarding the £500 Halifax payments as that is the specific scenario I was referring to.  I did not mean it to be a general open ended question.

    For me, £1500 a month paid into and immediately withdrawn from an account paying ~3% to deposit in an account paying ~4% does not seem worth the risk of getting an account closed for roughly £15 more per year.

    I wonder what others are doing that maybe I have missed?
  • allegro120
    allegro120 Posts: 1,987 Forumite
    1,000 Posts Second Anniversary Name Dropper
    How much extra do you think you are earning by withdrawing the cash and moving to another account?
    It depends on the difference of interest rates between the accounts in question, the sum you are moving and the length of time and consistency of this practice. I've never attempted to calculate how much I gained by moving funds, probably a few thousands in this millennium.  All I know is if I move money from lower paying account to a higher paying account I earn more.
    I should have quoted one of the previous comments regarding the £500 Halifax payments as that is the specific scenario I was referring to.  I did not mean it to be a general open ended question.

    For me, £1500 a month paid into and immediately withdrawn from an account paying ~3% to deposit in an account paying ~4% does not seem worth the risk of getting an account closed for roughly £15 more per year.

    I wonder what others are doing that maybe I have missed?
    I don't think you understood how it works.  Halifax reward account pays you £5 a month if you deposit £1500 and make £500 worth of debit card payments.  You can have up to 3 Halifax reward accounts, so that's £180 a year earned on nothing.  
    The discussion you are referring to is about debit card payments, naturally people on here are trying to minimise the loss of interest resulting from debit card transactions and sharing their methods and experiences.
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