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I'm afraid it has:soulsaver said:
https://forums.moneysavingexpert.com/discussion/comment/81446684#Comment_814466841 -
Received the same letter today as well. Paid in with my 3 Halifax cards 500 each and withdrew straight away. Opened the account in March so that were the only transactions in the last 3 months and keeping 100 in the account as minimum balance.masonic said:allegro120 said:
Thank you for this warning. I've done it twice, no repercussions so far. I didn't withdraw on the same day though, did it the next day instead (just in case).masonic said:It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.flaneurs_lobster said:
Why do they say the explanation is needed for "regulatory compliance"? It's got nothing to do with the regulator(s).masonic said:It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.
They just don't want you rinsing cash through their savings accounts.
Just use Revolut, they're used to having large amounts of cash sloshing around their accounts.Excerpt from the letter:"As part of our regular checks and monitoring, we undertake reviews of our customers' transactional patterns for activity that may not fit expected behaviour for a savings account. We have identified you have made multiple deposits using different cards for each transaction before withdrawing the funds, this activity has been repeated. Accordingly we need to ask you for some information to enable us to comply with our regulatory obligations."And then goes on to request I fill out a form (which just contains a big box for me to write in my explanation. I expect it is a bit of both. Could conceivably trip poorly set money laundering flags.FWIW I only did it twice too, on one occasion withdrew on the same day, on the other a few days later.
Very handy feature not having 1500 somewhere in limbo or having to wait for ages for transactions to clear with NS&I.
Not decided yet how and if I respond or if I just close the account.2 -
Thought it was familiar, it was in the trail but must have missed in ToTP listing.Bridlington1 said:
I'm afraid it has:soulsaver said:
https://forums.moneysavingexpert.com/discussion/comment/81446684#Comment_81446684
1 -
have they restricted the account in any way while this is ongoing? are you leaving a balance in the account or is it all in then all out?masonic said:allegro120 said:
Thank you for this warning. I've done it twice, no repercussions so far. I didn't withdraw on the same day though, did it the next day instead (just in case).masonic said:It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.flaneurs_lobster said:
Why do they say the explanation is needed for "regulatory compliance"? It's got nothing to do with the regulator(s).masonic said:It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.
They just don't want you rinsing cash through their savings accounts.
Just use Revolut, they're used to having large amounts of cash sloshing around their accounts.Excerpt from the letter:"As part of our regular checks and monitoring, we undertake reviews of our customers' transactional patterns for activity that may not fit expected behaviour for a savings account. We have identified you have made multiple deposits using different cards for each transaction before withdrawing the funds, this activity has been repeated. Accordingly we need to ask you for some information to enable us to comply with our regulatory obligations."And then goes on to request I fill out a form (which just contains a big box for me to write in my explanation. I expect it is a bit of both. Could conceivably trip poorly set money laundering flags.FWIW I only did it twice too, on one occasion withdrew on the same day, on the other a few days later.0 -
I've no reason to think they have restricted the account. I've held a balance in the account for a time, but during April I withdrew down to the minimum balance in order to fund a new ISA.pfpf said:
have they restricted the account in any way while this is ongoing? are you leaving a balance in the account or is it all in then all out?masonic said:allegro120 said:
Thank you for this warning. I've done it twice, no repercussions so far. I didn't withdraw on the same day though, did it the next day instead (just in case).masonic said:It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.flaneurs_lobster said:
Why do they say the explanation is needed for "regulatory compliance"? It's got nothing to do with the regulator(s).masonic said:It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.
They just don't want you rinsing cash through their savings accounts.
Just use Revolut, they're used to having large amounts of cash sloshing around their accounts.Excerpt from the letter:"As part of our regular checks and monitoring, we undertake reviews of our customers' transactional patterns for activity that may not fit expected behaviour for a savings account. We have identified you have made multiple deposits using different cards for each transaction before withdrawing the funds, this activity has been repeated. Accordingly we need to ask you for some information to enable us to comply with our regulatory obligations."And then goes on to request I fill out a form (which just contains a big box for me to write in my explanation. I expect it is a bit of both. Could conceivably trip poorly set money laundering flags.FWIW I only did it twice too, on one occasion withdrew on the same day, on the other a few days later.1 -
allegro120 said:
Thank you for this warning. I've done it twice, no repercussions so far. I didn't withdraw on the same day though, did it the next day instead (just in case).masonic said:It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.
I've been paying in £500 monthly from Halifax to Family since June '23. Typically I've left the money there for a week or so before withdrawing and no problem so far.1 -
I've been doing the same though have been trying to leave the funds there for nearly a month before withdrawing as funding/withdrawing same day from a savings account has resulted in account closure elsewhere. I also try to not use them every month and I funded a small Cash ISA with Family last tax year and have left the funds there. So hopefully they don't see it as so black and white with the debit card patternsFishInGlass said:allegro120 said:
Thank you for this warning. I've done it twice, no repercussions so far. I didn't withdraw on the same day though, did it the next day instead (just in case).masonic said:It seems I am on the naughty step with Family BS. They have taken exception to me using their debit card funding option to fulfil the criteria for my Halifax Reward accounts. A shame really as it was a pain waiting for the funds to clear at NS&I. I now need to provide them with an explanation for regulatory compliance. I expect they will tell me not to do it again.
I've been paying in £500 monthly from Halifax to Family since June '23. Typically I've left the money there for a week or so before withdrawing and no problem so far.0 -
I swap each month between basic Yorkshire and Skipton BS savings accounts and take out a couple of days later, never had a problem.0
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