New Santander App

jameseonline

Pilot app still in Google play but if you open the app the app says to delete it.

The new look app is doing my head in atm, every time I'm transferring out to another account of mine it's coming up with a fraud warning.

Never used to. 😌

mattharris692

Which version of the app is currently used on android devices?

greyteam1959

mattharris692 said:

Which version of the app is currently used on android devices?

4.30.0 (79)

molerat

They must be rolling out the new style gradually.  I am on the current 4.30.0(79) which shows in the Google store as the new style but is still actually the old app.  Weird.

I do hope they have done away with the stupid opening screen from the pilot - having to press the log in button - why do you think I opened the app !

mattharris692

What version of the digital debit card is currently displayed in the app and in Google Wallet? Is it the old style card or the new eco friendly style card? 

Lightning360

mattharris692 said:

What version of the digital debit card is currently displayed in the app and in Google Wallet? Is it the old style card or the new eco friendly style card? 

I have the new design in Google Wallet. In the Pilot app, I think the card was also the new design. 

jameseonline

molerat said:

They must be rolling out the new style gradually.  I am on the current 4.30.0(79) which shows in the Google store as the new style but is still actually the old app.  Weird.

I do hope they have done away with the stupid opening screen from the pilot - having to press the log in button - why do you think I opened the app !

There's a log on button which you'll see prominent if you don't have biometric setup or you select cancel to biometric login

molerat

jameseonline said:

molerat said:

They must be rolling out the new style gradually.  I am on the current 4.30.0(79) which shows in the Google store as the new style but is still actually the old app.  Weird.

I do hope they have done away with the stupid opening screen from the pilot - having to press the log in button - why do you think I opened the app !

There's a log on button which you'll see prominent if you don't have biometric setup or you select cancel to biometric login

Anyway, new app on my phone this morning and I can't access my account. Keep getting an error message as soon as the app opens

Eventually got app to open.  Rejects PIN a few times then accepts, sends OTP then rejects that and closes app.

Deleted app and reinstalled, still doesn't work.

What a farce !

bobeschism

molerat said:

jameseonline said:

molerat said:

They must be rolling out the new style gradually.  I am on the current 4.30.0(79) which shows in the Google store as the new style but is still actually the old app.  Weird.

I do hope they have done away with the stupid opening screen from the pilot - having to press the log in button - why do you think I opened the app !

There's a log on button which you'll see prominent if you don't have biometric setup or you select cancel to biometric login

No, on the trial app the button is there regardless.

Anyway, new app on my phone this morning and I can't access my account. Keep getting an error message as soon as the app opens

Eventually got app to open.  Rejects PIN a few times then accepts, sends OTP then rejects that and closes app.

What a farce !

Had the new app installed automatically this morning and I can't even get the app to open.

Just multiple "That didn't work - something went wrong. For security reasons please start again"" notifications when I click the 'Log on' button. Sh!tshow.

molerat

Not jut me then, so they have really messed this up !