Group thread: Heathrow Gatwick Manchester & other Airport drop-off PCNs - easy: how to appeal & win

bukayosaka

Thanks so much. I copied and pasted the message on the first page and I was successfully able to cancel a ticket from Heathrow Airport. They took about 3 weeks to get back to me after appealing. 

ChirpyChicken

bukayosaka said:

Thanks so much. I copied and pasted the message on the first page and I was successfully able to cancel a ticket from Heathrow Airport. They took about 3 weeks to get back to me after appealing. 

There is not method in their timescales. I can log a case at 8pm friday and email through Sunday night saying its cancelled and then some logged before take 3 weeks.

Browsing03

Hi forum team.
At the 1st 10 minutes free drop off section of Birmingham Airport on Sunday there were huge queues to get out meaning that the 10 minutes of free parking was exceeded (25 mins plus in total - Photos of the delay and queue were taken as evidence)
A VRM check on the payment website shows an unfair charge of £18 is due.
The PPC is NCP

The vehicle is a company lease car and when a PCN was issued for a different parking issue the lease company have transferred liability to the hirer (although the response letter said driver)

The options as I see it are:
1) Do not pay the charge and eventually receive a PCN which will be appealed using the text on page 1 of this thread. (An easy win provided the driver is not identified)
2) Paying the charge and then requesting a refund from NCP using the photographic evidence.
3) Raising a complaint with NCP using the photo evidence and not identifying the driver in the process. 
Which one of the three options would you choose?
Ps: I have already responded to the Government Consultation 

Coupon-mad

3. Raise a complaint via your MP (STRAIGHT TO THE AIRPORT OWNERS, NOT NCP) using the photo evidence and get it in the papers to alert people and try to force an early promise of cancellations of PCNs that day.

Please show us these:

"Photos of the delay and queue were taken as evidence"

Browsing03

Here are the photos as requested 

Browsing03

Here is the on line charge

Mooise

Hello,
I recently dropped off at Manchester Airport. I tried to pay online when I got home and said I had over stayed the maximum time. (Was helping my mum check in) 
I over stayed the max 30 minutes by 3 minutes.

Would I still be able to appeal? 

Thanks. 

ChirpyChicken

Mooise said:

Hello,
I recently dropped off at Manchester Airport. I tried to pay online when I got home and said I had over stayed the maximum time. (Was helping my mum check in) 
I over stayed the max 30 minutes by 3 minutes.

Would I still be able to appeal? 

Thanks. 

yes you would simply use the template at the beginning of this thread, appealing as the keeper only.

Browsing03

Coupon-mad said:

3. Raise a complaint via your MP (STRAIGHT TO THE AIRPORT OWNERS, NOT NCP) using the photo evidence and get it in the papers to alert people and try to force an early promise of cancellations of PCNs that day.

Please show us these:

"Photos of the delay and queue were taken as evidence"

Birmingham Airport has shared multiple ownership between 7 West Midlands Councils and a Canadian Pension Company so to identify a single point of contact I emailed the Birmingham Airport CEO Nick Barton and Jess Phillips my local MP (cc’ing in the local press) asking for all charges at that car park to be nullified or cancelled for the day and that no PCNs should be issued as a consequence. 

I also raised a complaint as the registered keeper directly with NCP informing them that I had raised it with the CEO and MP.

Coupon-mad

Perfect fightback!